Account Manager, Retail Premier

Posted Yesterday
Be an Early Applicant
New York, NY, USA
In-Office
34K-95K Annually
Senior level
eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Manages key retail wireless partnerships, drives sales growth, conducts audits and field visits, delivers partner training, ensures brand compliance, supports events and merchandising, resolves customer concerns, and expands Spectrum’s retail footprint. The role is 80% field-based, requires frequent territory travel, retail-hour flexibility, reliable transportation, and a valid driver’s license.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking to elevate retail sales partnerships and drive business growth in a dynamic environment? As an Account Manager - Retail Premier at Spectrum, you will manage key relationships with brick-and-mortar wireless shops, execute strategies for expansion and compliance, and champion Spectrum's brand. Your efforts will directly enhance customer satisfaction and create lasting value in our retail network.
How You'll Make an Impact
  • Foster relationships with retail partners by managing daily interactions and ensuring optimal representation of the Spectrum brand
  • Execute sales strategies and support field operations to maximize sales and meet business objectives
  • Provide comprehensive account management through audits, field visits, training, business reviews, product support, customer concern resolution, brand compliance, and merchandising
  • Conduct regular meetings and training sessions to help partners achieve sales targets and uphold quality standards
  • Collaborate with retail owners and internal teams to develop and manage growth plans aligned with Spectrum's goals
  • Coordinate and support special events, overseeing staffing, merchandising, and sales execution
  • Prospect new business locations and drive incremental sales by expanding Spectrum's retail footprint

Working Conditions
  • Spend 20% of time in the office and 80% in the field, including weekly visits to partners and retail locations
  • Travel required for division-wide meetings, sales, and networking events
  • Must be able to lift and deploy Retail Marketing materials (flyers, setting up podium kit, banners etc.) in a retail environment or events

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree from a four-year college or university or equivalent experience

Experience
  • 5+ years of related experience or training in sales, account management, or equivalent combination of education and experience

Skills
  • Proficiency in reading, writing, and speaking English
  • Effective sales presentation and problem-solving skills
  • Strong organizational abilities and demonstrated initiative
  • Practical written, verbal, and interpersonal communication skills
  • Ability to work independently
  • Comfortable using Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
  • Frequent travel within assigned territory
  • Flexible to work retail hours, including evenings and weekends, and adjust schedule as needed
  • Reliable transportation
  • Valid and active state driver's license with a safe driving record

Preferred Qualifications
Experience
  • 5+ years of solid sales experience with a proven track record

Skills
  • Bilingual is a plus

#LI-JT2
SRL200 2026-86248 SRL200 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$34,080.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor’s degree from a four-year college or university, or equivalent experience
  • 5+ years of related experience or training in sales, account management, or an equivalent combination of education and experience
  • Proficiency in reading, writing, and speaking English
  • Effective sales presentation and problem-solving skills
  • Strong organizational abilities and demonstrated initiative
  • Written, verbal, and interpersonal communication skills
  • Ability to work independently
  • Comfort using Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
  • Frequent travel within the assigned territory
  • Flexibility to work retail hours, including evenings and weekends
  • Reliable transportation
  • Valid and active state driver’s license with a safe driving record
  • 5+ years of solid sales experience with a proven track record
  • Bilingual communication skills

What the Team is Saying

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Stephanie
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Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — Feedback suggests the company’s retirement programs, including a dollar‑for‑dollar 401(k) match and additional employer contributions for many roles, are standout parts of total compensation. Employees often highlight these features as meaningful long‑term value.
  • Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health offerings are consistently described as a core strength. When combined with broader protections and health‑account options, feedback suggests the package feels competitive.
  • Parental & Family Support — Paid parental leave, extended leave for birth mothers, fertility support, and adoption/surrogacy assistance are prominently featured. Feedback suggests these family‑building benefits enhance the overall appeal of the package.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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