We specialize in modern ITOM & DevOps ServiceNow delivery and implementations as well as integrations and services for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.
About the JobWe are looking for an enterprise Account Executive to find business opportunities and manage customer relationships. You must currently live in a West Coast state to be considered for this role. You’ll be directly responsible for the preservation and expansion of our customer base within the Datadog ecosystem. The ideal candidate will be experienced in sales and an avid learner. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and build them into long-term profitable relationships.
What you'll do:- Create detailed business plans designed to attain predetermined goals and quotas
- Manage the entire sales cycle from finding a client to securing a deal
- Unearth new sales opportunities through networking and turn them into long-term partnerships
- Present products to prospective clients
- Provide professional after-sales support to maximize customer loyalty
- Remain in regular contact with your clients to understand and meet their needs
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Negotiate agreements and keep records of sales and data
- Proven experience as an Account Executive, or similar sales/customer service role
- Knowledge of market research, sales and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- A business acumen
- Enthusiastic and passionate
- BSc or BA in business administration, sales or marketing
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match, IRA)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Commuter Benefits
- Work From Home
- Free Food & Snacks & Lunch
- Equity
- Relocation Assistance
- SL & LT Disability
Top Skills
What the Team is Saying
What We Do
We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day.
We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community, who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle.
We specialize in helping organizations go through a full transformation of their Development and engineering teams, allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.
Why Work With Us
We believe in customer-centric relationships built on transparency, flexibility, and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced, but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
