Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on our Mission
Zocdoc's most important asset is our people. As a Mid-Market Account Executive, you will own a territory of Mid-Market clients and grow it by generating new business, not by waiting on renewals. You run a consultative, problem-first motion at velocity: opening with sharp, quantified discovery, building urgency around the cost of inaction, and asking for the business with a clear, time-bound close. You work the entire territory — including the long tail of smaller accounts with potential, maintaining real operating discipline, keeping pipeline coverage and CRM hygiene current every week. Working closely with internal teams, you make sure your clients are set up for success and growing on our platform.
You'll enjoy this role if you...
- Enjoy owning your own book and generating your own pipeline: you create demand, you don't wait for it
- Thrive on velocity: working many accounts at once and moving deals quickly
- Excel at fast, consultative conversations that get to the customer's business problem in efficiently
- Leverage data to quantify a problem and turn it into an actionable insight that moves a deal
- Get satisfaction from asking for the business and closing, not just fielding requests
- Have an interest in healthcare or consumer technology
- Are motivated by clear metrics and targets
Your day to day is…
- Self-sourcing and building pipeline across your full territory through disciplined weekly prospecting
- Running fast, consultative discovery that gets the customer to put a number on the cost of not solving a problem, then tying our value to that number
- Diagnosing and quantifying before prescribing, framing value differently for the practice owner versus the office manager
- Qualifying and driving deals with a real methodology (e.g., MEDDPICC), creating urgency, handling objections, and closing within your target deal-size range
- Keeping pipeline coverage, risks, and next steps current in the CRM, and forecasting accurately
- Prioritizing by revenue potential and client readiness, and reallocating effort to coverage gaps across the territory
- Using available tools and internal partners to progress routine deals and self-serve on problems
- Ending every interaction with a clear next step and a time-bound ask
You'll be successful in this role if you have…
- 3-5 years of full-cycle SMB or Mid-Market selling, carrying and hitting a new-business or expansion number (not a renewals/retention-only book)
- A track record of self-generated pipeline: prospecting, outbound, and territory planning, not just managing an inherited book
- Comfort operating at high volume, working many accounts at once without letting hygiene or follow-through slip
- Exposure to a value/solution-selling and qualification methodology (MEDDPICC strongly preferred)
- The ability to build a quick, credible business case that quantifies value in the customer's own economics
- Experience with a CRM (e.g., Salesforce) and comfort with Google Workspace
- Strong written and verbal communication skills
- Strong analytical skills
Benefits
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs through Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
Skills Required
- 3-5 years of full-cycle SMB or mid-market selling experience
- Experience carrying and achieving a new-business or expansion quota
- Track record of self-generated pipeline through prospecting, outbound sales, and territory planning
- Ability to operate in a high-volume sales environment across multiple accounts
- Exposure to value or solution selling and qualification methodologies
- MEDDPICC experience
- Ability to build business cases that quantify customer value
- Experience using a CRM such as Salesforce
- Comfort using Google Workspace
- Strong written and verbal communication skills
- Strong analytical skills
What the Team is Saying
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Zocdoc Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is portrayed as comprehensive, with job postings specifying employer-paid options for medical, dental, vision, and dedicated mental health support. Wellness programs and everyday perks further complement the core health coverage.
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Leave & Time Off Breadth — Time-off policies highlight competitive PTO, unlimited vacation for many salaried roles, paid company holidays, and a sabbatical after five years. Role listings and the careers site present these as standard parts of the package.
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Parental & Family Support — Family benefits include fully paid parental leave with a structured return-to-work program, plus fertility and adoption assistance. Family medical leave is also available where eligibility criteria are met.
Zocdoc Insights
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
