2027 Summer Intern: Business Systems Analyst (Customer Operations)

Posted Yesterday
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New Connecticut, NY, USA
In-Office
Internship
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Supports business systems analysis by gathering user requirements, translating business needs into technical solutions, evaluating systems and procedures, documenting processes, and facilitating communication between business units and project teams. The internship also includes professional development, networking, mentorship, and cross-functional activities.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
At a Glance
  • You're a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
    • Business or related field
  • This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
  • Internship program runs from May 26 through August 6, 2027.
  • In addition to role-specific projects, you'll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience
As part of America's Connectivity Company®, you'll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.
Throughout the summer, you'll contribute to meaningful work, strengthen your skills and have opportunities to:
  • Grow your skills in a dynamic, innovative business environment.
  • Build connections with team members and senior leaders who can help you better understand our business and what it's like to work here.
  • Learn from a mentor, who can provide guidance, support and career advice.

What you can expect in this role
As a Spectrum intern, you'll spend the summer working alongside two teams: your respective department and your intern cohort.
Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.
This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.
Internship responsibilities may include:
  • Collaborating with senior developers and other team members to translate business requirements into technical solutions, participate in code reviews, and contribute to process documentation
  • Support the identification and evaluation of cost effective systems and procedures; help gather user requirements and contribute to drafting solution options
  • Participate in requirements gathering by meeting with managers and users; document agreements, action items, and facilitate communication between business units and the project team

Required qualifications
  • Rising Seniors (Graduating date of December 2027 or May 2028)
  • Must be currently enrolled in an accredited College or University completing a bachelor's degree
  • Must have at least a 3.0 GPA or greater in current program
  • Ability to travel locally to Spectrum intern development events and activities throughout the program
  • Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications
  • Must be currently enrolled in an accredited College or University completing a bachelor's degree in business or related field
  • Must have at least a 3.0 GPA or greater in current program
  • Ability to travel locally to Spectrum intern development events and activities throughout the program
  • Must have an expected graduation date between December 2027 and June 2028
  • Authorization to work in the U.S. without restrictions or need for future sponsorship
  • Ability to thrive in a team environment and work independently
  • Analytical skills
  • Communication Skills - Verbal and Written
  • Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access

#LI-SS5
GGN100 2026-85157 GGN100 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$00 and $00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Currently enrolled in an accredited college or university pursuing a bachelor's degree
  • Rising senior graduating in December 2027 or May 2028
  • Minimum 3.0 GPA in current program
  • Ability to travel locally to internship development events and activities
  • Authorization to work lawfully in the United States without current or future employment-based immigration sponsorship
  • Bachelor's degree in business or a related field
  • Expected graduation date between December 2027 and June 2028
  • Ability to work effectively in a team environment and independently
  • Analytical skills
  • Verbal and written communication skills
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access

What the Team is Saying

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Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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