Top Remote Jobs in San Diego, CA

Leads and develops a Customer Success team serving complex enterprise technology customers. Drives customer outcomes, value realization, adoption, retention, renewals, and expansion across managed services and cloud portfolios. Establishes success practices, monitors customer health and risk, oversees lifecycle execution, supports executive engagements, manages escalations, and coordinates across Sales, Delivery, Operations, Consulting, Support, and Engineering. Uses customer insights and performance data to improve processes, scalability, and customer experience.

Owns and operates a scaled digital customer success program for mid-market SaaS customers from onboarding through renewal. Designs lifecycle campaigns, adoption plays, automated risk interventions, segmentation, health scores, and customer journeys. Partners with CSMs, Product, Marketing, and CS Operations to improve adoption, retention, customer health, and revenue outcomes. Builds dashboards, analyzes customer behavior, leverages AI and automation, and translates insights into scalable customer engagement actions.

Lead multi-year strategic planning and annual operating cycles, evaluate portfolio tradeoffs, build financial models for capital allocation, and translate strategy into cross-functional execution plans with KPIs. Conduct market sizing, competitive analysis, scenario modeling, and track performance through operating cadences to identify bottlenecks and recommend solutions.

Drives B2B sales and account growth for public safety customers. Generates leads, manages customer relationships, identifies upsell and renewal opportunities, resolves account issues, analyzes sales data, performs accurate system updates, and meets sales, retention, productivity, and quality targets while maintaining product knowledge and professional standards.

Drive new-logo enterprise sales for New Relic’s observability platform. Own a territory, build executive and user relationships, prospect target accounts, identify customer needs, configure solutions, and close large multi-year deals. Maintain accurate forecasts and Salesforce records while partnering with Solutions Consultants and Sales Development Representatives. The role requires substantial enterprise software sales success, consultative selling expertise, and the ability to sell to F1000 companies.

Designs and positions HPE Networking solutions for higher education and state government customers. Partners with sales teams, customers, and resellers to assess needs, create architectures and proposals, deliver technical presentations and demonstrations, and lead proof-of-concept activities. Requires expertise in Aruba, Juniper, and Cisco networking, with ongoing training in automation, AI-driven operations, and cloud-managed networking.

Drives enterprise storage sales across the Western Region and Department of Energy accounts. Builds pipelines, develops new business, manages consultative customer and channel relationships, qualifies technical and business opportunities, negotiates deals, and leads storage solution pursuits. Serves as the storage subject matter expert, articulating technical and financial benefits to customers up to the C-level while coordinating account teams, partners, marketing, and presales resources.

Supports Juniper MX and Routing Director platforms in large-scale ISP and data center environments. Plans network deployments, develops implementation plans, tests solutions, troubleshoots hardware and software issues, manages JTAC cases, and delivers documentation, root-cause analyses, briefings, and training. The role requires advanced routing and switching expertise, customer-facing service delivery, network automation knowledge, U.S. citizenship, an active TS/SCI clearance with CI polygraph, and approximately 25% travel.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Leads software teams developing, integrating, deploying, and maintaining full-stack mission applications for DoD and intelligence customers. Builds prototypes and high-performance user interfaces, translates operator needs into features, integrates systems, and conducts deployment and field testing in secure operational environments. The role combines customer collaboration, product discovery, engineering leadership, and software delivery in high-security settings.

Own end-to-end revenue and partnership accounting, including month- and quarter-end close, reconciliations, journal entries, subledger reviews, variance analysis, revenue recognition, incentive accounting, disclosures, controls, and audit support. Apply ASC 606 and US GAAP to complex arrangements while partnering with commercial, legal, tax, and data teams. Design AI and automation solutions using ChatGPT and Gemini to improve efficiency, quality, governance, and auditability.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.