Jobs at Zuddl

Own and deliver end-to-end features across React frontends and Java backends; design scalable, low-latency real-time systems (WebSocket, pub/sub) for large events; build high-performance interactive frontends with video/streaming; ensure production reliability, testing, and CI/CD; write architecture docs and collaborate with product and design.

Build and run the outbound SDR function: personally prospect and convert target accounts, hire and coach a team of SDRs, design outbound processes and cadences, and own tooling and ops integration with CRM and marketing to generate qualified pipeline for AEs.

Build and ship technical solutions that accelerate experimentation and automation for growth and marketing. Create end-to-end workflows (content, sales intel, competitive tracking), reduce decision latency, instrument tracking, prototype rapidly, and embed learning loops. Automate content and intelligence to scale programs and increase experiment success rates.

Own technical and strategic narrative in deals: deliver tailored demos, design and run PoCs, architect integrations (CRM, SSO, webhooks), feed product insights, build playbooks, and partner with sales to close complex enterprise event-platform deals.

Manage a portfolio of 40+ mid-market SaaS customers, lead onboarding and training, provide ongoing support, track usage and account health in Gainsight, collect feedback for product, drive expansion with Sales, and ensure strong customer adoption and outcomes.

First-responder for customer queries across Intercom, Slack, and support tickets. Troubleshoot event setup, navigation, and integrations; escalate bugs to Product/Engineering. Create help-center articles, playbooks, and visual walkthroughs to deflect tickets. Maintain ticket logs and SLAs, identify recurring issues, and collaborate cross-functionally with Enablement, CSMs, Product, and Engineering.

Lead end-to-end demand generation for a multi-product B2B SaaS platform. Build and manage a demand team, own channel portfolio (paid search, paid social, SEO, content, events), drive new acquisition and expansion, run ABM plays, manage BDR outcomes, use AI/automation to improve efficiency, and deliver predictable, forecastable pipeline growth (2–3x YoY target).

Lead onboarding and enablement for new customers: design and execute tailored onboarding plans, deliver live and recorded training, consult on event use cases, mitigate escalation risks, create playbooks and knowledge assets, and collaborate cross-functionally to drive adoption and retention.