Jobs at Zeal Holdings

Drive new business growth in India by acquiring and onboarding Introducing Brokers, money managers, and institutional partners. Build sales pipelines, expand trading accounts and deposits, develop tailored proposals, educate clients on FX, commodities, and indices, attend industry events, manage CRM records, and exceed sales targets. The role requires strong Indian FX ecosystem relationships, brokerage sales experience, financial-market knowledge, and effective communication and negotiation skills.

Builds and manages relationships with introducing brokers, money managers, partners, and qualified retail clients across the MENA region. Responsibilities include prospecting, onboarding partners, growing accounts and revenues, preparing sales proposals, cross-selling services, advising on trading and risk strategies, maintaining CRM records, following up on funding and activations, attending industry events, and achieving sales targets.

Improve the reliability, scalability, security, and cost efficiency of cloud infrastructure. Operate GCP and Kubernetes environments, manage infrastructure as code, CI/CD, GitOps, secrets, messaging, logging, monitoring, CDN, DNS, and disaster recovery. Lead incident response, on-call activities, postmortems, and reliability initiatives based on SLIs, SLOs, and error budgets. Automate operational work, troubleshoot Linux and distributed systems, and mentor engineering teams.

Administer MT4/MT5 trading environments, configure instruments, pricing, swaps, margins and trading sessions, and monitor execution quality, liquidity and platform health. Investigate slippage, rejections and other execution incidents; support risk implementations; produce P&L, reconciliation and exception reports; manage vendor and connectivity escalations; maintain operational logs and audit trails; and test or automate dealing tools. The role requires shift flexibility and close collaboration with Risk, Technology, Compliance and Sales.

Lead the launch and growth of a Forex trading application in Indonesia. Develop country strategy, drive customer acquisition and revenue, manage KPIs, budgets, forecasts, and P&L indicators, oversee customer support, coordinate product and operational readiness, and ensure compliance with financial-services regulations. The role leads local teams, vendors, and cross-functional regional and global stakeholders while managing customer experience, regulatory risks, and business performance.

Lead digital marketing, KOL, influencer, and promotional strategies in Indonesia. Source and negotiate with creators and strategic partners, manage campaigns end to end, optimize acquisition funnels and budgets based on ROI, monitor market trends, ensure financial promotion compliance, and lead internal or external stakeholders. The role focuses on driving registrations, KYC completion, deposits, customer quality, retention, and trading activity.

Manage Hong Kong office operations, procurement, assets, vendors, reimbursements, employee onboarding and offboarding logistics, and basic IT support. Coordinate with Finance and HQ IT on claims, system access, upgrades, troubleshooting, and equipment. Support cross-functional projects such as employer branding, system rollouts, and process optimization while handling financial and employee data carefully.

Administers and owns Zendesk and other customer experience systems, including ticketing, telephony, CRM, integrations, user access, workflows, and automation. Leads system setup, configuration, data mapping, deployment, maintenance, troubleshooting, reporting, and optimization. Extracts and validates operational data and metrics to improve customer service efficiency, scalability, and user experience.

Lead the Client Experience AI roadmap to improve chatbots and automation. Implement and integrate LLM/NLP solutions, enhance knowledge bases and workflows, measure performance with analytics, and drive cross-functional improvements in customer support efficiency and satisfaction.

The AI Specialist is responsible for building and maintaining AI infrastructure, architecting custom LLM solutions, and automating workflows using Python. Key tasks include system setup, data validation, and ensuring cross-functional technical alignment.

The Country Manager for Thailand & Vietnam will drive market expansion, manage teams, and achieve significant revenue growth within the fintech sector.

Drive new business growth across India by prospecting and converting clients, partners, IBs, and affiliates. Own the full sales cycle, build market intelligence, establish strategic partnerships, and align with sales, marketing, and leadership to execute a market-focused BD plan and generate revenue.

Lead data-driven brand and acquisition strategies: analyze customer and market data, build segmentation and LTV-driven retention plans, expand and optimize online acquisition and affiliate channels, manage cross-functional brand projects, and support execution of offline experiential events to boost awareness and conversions.

Lead India sales strategy and team to drive client acquisition, deposits, trading activity, and revenue growth. Manage full sales lifecycle, scale and coach the local sales team, build partner and high-value client relationships, align with marketing/product, and monitor market trends to refine go-to-market execution.

Own the analytical and technical backbone of trading risk and fraud operations. Build production-grade infrastructure, monitoring tools, dashboards, and detection algorithms for toxic flow, latency arbitrage, and abusive trading. Investigate suspicious activity, assess product and promotion risks, classify clients for A-book/B-book decisions, and deliver solutions from data extraction through deployment. Improve automation, identify process gaps, report findings, and mentor junior analysts.

The Payment Owner oversees the assessment and optimization of Payment Service Providers in the Greater China market, focusing on data analysis to improve payment operations.

Lead end-to-end delivery of technical projects and digital transformation initiatives, coordinate cross-functional teams, manage risks and timelines, and communicate status in English and Mandarin to stakeholders and senior management.

The Business Development Manager is responsible for building relationships with clients and partners, increasing business volumes, advising on trading strategies, and achieving sales targets. They must stay updated on market trends and maintain accurate customer records.

The Business Development Manager at Zeal will engage potential Introducing Brokers, build client relationships, negotiate terms, and achieve sales targets, while maintaining communication via CRM and social media.

Lead growth marketing strategies for a C-end app across emerging markets, focusing on user acquisition, retention, and multi-regional team management to achieve substantial user growth.