Xero
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Recently posted jobs
Cloud • Fintech • Information Technology • Machine Learning • Software
This role involves leveraging accounting expertise to guide firms in digital transformations, build relationships, and enhance operational efficiency using Xero's platform.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Inside Account Manager will manage relationships with Accounting and Bookkeeping firms, focusing on partner retention, migration to Xero, and growing revenue through effective pipeline management.
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Change & Delivery Manager, you will lead strategic transformations, implement change management strategies, and manage projects to enhance customer growth and experience.
Cloud • Fintech • Information Technology • Machine Learning • Software
Drive growth of Xero's partner ecosystem by managing a sales territory, recruiting and enabling accounting partners, executing quarterly pipelines, using Salesforce to track activity, and running partner events and trainings to increase cloud adoption and subscription revenue.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Customer Experience Specialist provides support to customers, ensuring they maximize the value of Xero by offering guidance and resolving queries. This role focuses on delivering an exceptional customer experience through proactive communication and effective use of technology.
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Customer Experience Specialist at Xero, you will provide support to customers, ensuring they maximize the value of Xero. You'll engage in proactive outreach, resolve customer queries, and collaborate within the team using modern tools like Salesforce.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Head of Marketing EMEA will develop and deliver tailored marketing strategies to drive brand engagement and commercial growth for small businesses, leading a team and collaborating cross-functionally to optimize performance and create a customer-first culture.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Senior Onboarding Consultant leads customer onboarding and implementation for Planday, focusing on complex engagements, stakeholder management, and ensuring successful solution design and adoption.
2 Days AgoSaved
Cloud • Fintech • Information Technology • Machine Learning • Software
The Senior Business Operations Manager will oversee knowledge management, implement AI integrations, improve workflows, and manage the tech stack for the Risk, Ethics, Advocacy & Legal team.
2 Days AgoSaved
Cloud • Fintech • Information Technology • Machine Learning • Software
This role involves managing knowledge systems, integrating AI solutions, improving operational efficiency, and applying analytics for decision making in a legal operations environment.
Cloud • Fintech • Information Technology • Machine Learning • Software
Provide empathetic, high-quality support for Melio customers via phone, email, and live chat; record interactions in Salesforce and Zendesk; master product knowledge; proactively assist users, escalate complex issues, and collaborate across teams to ensure seamless customer experiences.
Cloud • Fintech • Information Technology • Machine Learning • Software
Provide high-quality multi-channel support to small business customers and accountants, resolving cases in Salesforce, making proactive outbound calls, using Generative AI and other tools to simplify complex information, meet service and quality targets, and collaborate across teams to deliver exceptional customer experiences.
Cloud • Fintech • Information Technology • Machine Learning • Software
Serve as a Melio brand ambassador providing empathetic phone, email, and live chat support to small business owners, accountants, and bookkeepers. Resolve queries, document interactions in Salesforce and Zendesk, master Melio/Xero products, escalate complex issues across teams, and meet quality and productivity targets while building trust-based customer relationships.
Cloud • Fintech • Information Technology • Machine Learning • Software
Provide empathetic, high-quality support to small business owners, bookkeepers, and accountants across channels. Proactively engage customers, resolve cases using Salesforce, use modern tools including Generative AI, meet service-level and quality targets, and collaborate across teams while adapting to product changes.
Cloud • Fintech • Information Technology • Machine Learning • Software
Provide high-quality, multi-channel support to small business owners, bookkeepers, and accountants. Act as a brand ambassador and trusted advisor, resolve customer cases in Salesforce, run proactive outbound campaigns, use modern tools (including Generative AI), and simplify complex information. Work collaboratively across teams to meet service levels and quality targets while adapting to evolving CX strategy.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Lead Engineer will solve engineering problems, modernise systems, enhance the developer experience, and mentor other engineers while building high-quality software.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Associate Enterprise Partner Success Manager manages relationships with enterprise accounting partners, fostering Xero adoption and driving revenue growth through consultative engagement and collaboration with account owners.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Associate Enterprise Partner Success Manager will manage relationships with enterprise accounting partners, drive Xero adoption, and support partners through consultations and workshops, while maintaining a healthy pipeline in Salesforce.
Cloud • Fintech • Information Technology • Machine Learning • Software
The Associate Enterprise Partner Success Manager at Xero manages relationships with enterprise partners, drives subscription growth, and collaborates with account owners to enhance the partner experience.
Cloud • Fintech • Information Technology • Machine Learning • Software
Manage and grow a portfolio of bookkeeping partners through outbound engagement, discovery, and commercial recommendations. Use CRM and sales tools to maintain pipeline, forecast revenue, and collaborate with cross-functional teams to drive partner adoption and expansion.
