Xero
Jobs at Xero
Search the 71 jobs at Xero
Recently posted jobs
The Workplace Experience Coordinator at Xero is responsible for enhancing workplace experiences by managing office operations, coordinating events, and ensuring a vibrant and functional workspace. The role emphasizes customer service, collaboration, and data-driven improvements, supporting employee needs and aligning initiatives with company goals.
The Senior Product Marketing Manager at Xero will lead product marketing efforts for the UK Payroll product, working with cross-functional teams to conduct market research, define customer value propositions, and execute in-product lifecycle marketing strategies.
As a Principal AI Engineer at Planday, you'll lead the design and development of innovative AI-powered software, collaborate with teams to enhance user experiences, contribute to AI education strategies, and champion best practices in AI. You'll be responsible for creating, testing, and maintaining high-quality software, while also driving continuous improvement and automation in processes.
As the Government Relations Lead at Xero, you will collaborate with the VP of Government Relations to build relationships with industry and government stakeholders, influencing small business policy across the USA. You will manage engagement strategies, utilize data insights, and drive initiatives for sustainable stakeholder value while contributing to Xero's mission to support small businesses.
The Head of Engineering, Product SRE at Xero is responsible for leading the global Product SRE strategy, building dedicated teams of Site Reliability Engineers, ensuring system reliability, implementing best practices for observability, and fostering a culture of continuous improvement. This role requires strong leadership and technical skills to enhance product reliability and deliver exceptional customer experiences.
As an Account Manager at Xero, you will facilitate growth for Partners by providing education, strategy, and guidance. Your role includes relationship management, helping Partners leverage Xero products for deeper adoption, and fostering a community of advocates.
As an Intermediate Software Engineer at Xero, you will develop software applications, contribute to technical designs, conduct automated testing, resolve development issues, and maintain engineering standards. You'll work collaboratively in a cross-functional environment to implement software solutions for customer problems and ensure robust delivery processes.
The Customer Experience Specialist at Xero provides support to small business owners, bookkeepers, and accountants by answering queries and ensuring customer satisfaction through effective communication. They manage inquiries using Salesforce, participate in proactive call campaigns, and work towards achieving quality and productivity targets while staying updated on company changes.
The Marketing Technology Manager at Xero will design and implement a marketing tech stack, streamline CRM operations for data integrity, optimize marketing automation, and identify emerging marketing technologies. This role bridges the gap between business needs and technical solutions, requiring both strategic vision and hands-on implementation.
As a Lead Engineer at Xero, you will guide the Bills Product team in technical design, mentoring colleagues, and ensuring engineering excellence. You will contribute to software application development, identify technical gaps, and enhance development practices to improve customer experiences. Additionally, you'll focus on resolving technical blockers and fostering a high-quality engineering culture.
The Security Risk and Compliance Specialist will assess security risks, ensure compliance with laws and regulations, and support teams in improving Xero’s security posture through risk assessments and threat modeling. They will monitor emerging threats, support automation efforts, and document risks accordingly.
The Security Risk and Compliance Specialist at Xero will assess security threats, ensure compliance with relevant regulations, and support product teams in threat modeling. The role involves conducting risk assessments for internal and third-party software, documenting risks, and proposing strategies to mitigate emerging security threats while fostering awareness of security risk within the organization.
The Security Risk and Compliance Specialist will assess security risks, conduct risk assessments, ensure compliance with security regulations like ISO 27001 and SOC 2, and monitor security threats. They will work with teams across Xero to improve security measures and support product teams in threat modeling.
As a Customer Experience Specialist at Xero, you'll provide support to small business owners and accountants by addressing their queries via phone and through Salesforce. Your role involves utilizing your accounting knowledge to assist customers, ensuring timely and effective communication, managing inquiries through resolution, and participating in proactive outreach efforts.
The Senior Account Executive manages and develops relationships with large and mid-tier accounting partners to help them migrate to the Xero platform. Responsibilities include driving sales, creating project plans, managing partner education, and maintaining CRM data while ensuring regular engagement with partners.
As Head of Product, you will lead multiple product teams, solve complex problems, and ensure alignment with Xero's strategic objectives. You will develop trusting relationships with senior stakeholders, define customer visions, launch products, and support iterative product development to achieve success metrics.
The Senior Product Manager for AI will drive product strategy and oversee the development of AI technologies at Planday. Key responsibilities include conducting market analysis, managing product roadmaps, collaborating with engineering teams, and building relationships with stakeholders to ensure successful product launches.
The Partner Marketing Operations Manager at Xero supports the Partner Marketing team by developing project management frameworks and ensuring alignment across various initiatives, while maintaining project updates and facilitating collaboration among stakeholders to optimize partner and customer experiences.
The Marketing Operations Analyst at Xero supports the Partner Marketing team by managing data analytics, campaign operations, and reporting. The role involves improving dashboards, creating scalable measurement frameworks, and enhancing data pipelines to optimize marketing efforts. This position plays a vital role in aligning marketing objectives with data-led solutions to address business challenges.
As a Customer Experience Specialist at Xero, you will respond to customer inquiries, providing helpful information quickly. You'll communicate via email and phone, using your product knowledge to assist a variety of clients, including accountants and small business owners. You must be proactive and passionate about creating positive customer experiences and will work closely with a collaborative team.
