Xero
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The Enterprise Account Director is responsible for establishing and growing relationships with Enterprise Accounting and Bookkeeping Channel Accounts. This role involves outbound prospecting, developing business plans, collaborating with various teams, and ensuring commitments during the pre-sales process are met while managing enterprise account communications and engagement.
As a Norwegian-speaking Customer Experience Specialist at Planday, you will be the first point of contact for Norwegian customers, resolving queries via chat, email, and phone. You will assist customers in utilizing Planday effectively, troubleshoot technical issues, and collaborate with the product team.
As a Lead Engineer at Xero, you will guide and mentor engineering teams focusing on event driven architecture and microservices. Your role involves strategic technical decision-making, ensuring high standards for security and testability, and leading discussions on application design. You will support team growth and help scale products while maintaining Xero's engineering standards.
As the Head of Quality Engineering at Xero, you will lead a geographic dispersed team focused on software quality and customer support, develop test plans, and ensure product quality standards while coordinating multi-team initiatives and facilitating effective communication among stakeholders.
The Compensation Partner at Xero will develop and implement compensation strategies and policies that support talent attraction and retention. Responsibilities include benchmarking roles, managing annual salary reviews, designing incentive plans, and analyzing reward-related projects. The role requires strong relationships with leadership and technical expertise in compensation frameworks specific to the technology industry.
As an Engineering Manager at Xero, you'll lead a team of engineers to develop embedded accounting platforms, implement successful delivery strategies, and foster a collaborative team environment. You will guide technical development, oversee project execution, manage stakeholder relationships, and mentor team members to reach their potential.
The VP, Compensation will lead the development and implementation of compensation strategies at Xero, managing a team of consultants to ensure competitive and equitable compensation practices in line with industry standards. Responsibilities include market analysis, policy compliance, and partnership with internal stakeholders for effective talent retention.
As a Business Support Coordinator at Xero, you will provide vital administrative support to senior leaders, manage diaries, coordinate meetings, arrange travel, and improve operational processes. Your role includes onboarding new employees, facilitating event planning, and acting as a liaison within teams to ensure smooth daily operations.
Lead Product Designers at Xero will define, design, and deliver seamless product experiences, mentor team members, contribute to design vision, and collaborate with various teams to fulfill user needs and business objectives.
As a Principal Applied Scientist, you will lead the delivery of AI products, collaborate with ML engineers, improve data quality and usability, and engage in public-facing content to enhance Xero's profile. The role requires a focus on creating impactful, customer-facing ML and AI solutions while emphasizing high-quality code from the outset.
As a Lead Product Manager at Xero, you will enhance product management practices, lead product strategy, coach team members, manage product lifecycles, and collaborate with various teams to ensure successful product delivery. Your success will rely on your ability to understand customer needs, drive decision-making, and maintain product excellence throughout its lifecycle.
The Senior Product Manager will drive customer and business value by managing products end-to-end, conducting research, defining customer problems, collaborating with stakeholders, and developing strategic roadmaps. Key responsibilities include monitoring performance, managing risks, and ensuring cohesive product development in line with Xero's strategy.
As a Software Engineer in the Data Reliability team at Xero, you will build platform products, enhance customer experiences, and ensure database reliability. Your role includes developing scalable software, automating processes, testing for quality, and resolving technical issues collaboratively within a cross-functional team.
As an Engineering Manager at Xero, you will lead a team to develop and maintain payroll services, manage project delivery, foster team collaboration, and ensure alignment with stakeholders. You will provide technical leadership, oversee hiring and training, and monitor performance metrics to drive continuous improvement.
As a Lead Engineer at Xero, you'll guide software development and engineering practices, ensuring the implementation of good design and delivery standards. You'll identify technical blockers and promote capability growth while contributing to quality engineering and optimizing processes. You'll also lead incident responses and improvements to enhance team delivery and software quality.
Product Marketing Manager responsible for growing Payments revenue for Xero's Collecting and Making Payments products among small business customers and advisors. Lead in-product marketing, collaborate with Product teams, and develop GTM strategies to drive adoption and usage globally. Assess market opportunities, conduct market research, and define Customer Value Propositions.
As a Customer Experience Specialist at Xero, you will provide ongoing support and guidance to small business owners and accounting professionals. Your responsibilities include managing customer queries effectively, utilizing Salesforce for case management, and participating in proactive outreach to enhance customer satisfaction.
As a Communications Advisor at Xero, you'll support multi-channel communications programs, assist with content creation, manage events, and conduct media reporting. This role emphasizes effective communication to boost brand awareness in Asia while collaborating with the Head of Communications and the team.
As a Senior Account Manager, you will manage and grow large and mid-tier Accounting Partners by developing their digital strategies and supporting them in migrating clients to the Xero platform. This role involves extensive fieldwork, including appointment making and meeting management within a designated territory.
As a Sales Account Manager at Xero, you will build relationships with Partners, support their growth, and deliver on strategic plans quarterly. You'll work in a hybrid environment, connecting remotely and attending events, ensuring Partners effectively utilize Xero's tools to enhance their practices.
