Xero
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Cloud • Fintech • Information Technology • Machine Learning • Software
Manage a territory of accounting and bookkeeping partners, onboard new accounts, generate opportunities, and grow subscription revenue. Use consultative selling, targeted outreach, quarterly planning, workshops, training, events, and Salesforce to develop relationships and maintain pipelines. Collaborate with technical specialists to demonstrate cloud-based accounting workflow solutions and support partner adoption.
Cloud • Fintech • Information Technology • Machine Learning • Software
Engineering Manager leading a team of eight engineers responsible for high-throughput platform services. The role focuses on improving system stability, guiding recovery from outages, planning migration away from the legacy MyXero database, and shaping a long-term platform architecture. The manager will develop engineers, support delivery, coordinate work across Auckland, Wellington, and Melbourne, and provide technical guidance for business-critical SaaS services.
Cloud • Fintech • Information Technology • Machine Learning • Software
Leads multiple engineering teams responsible for payment products and platform capabilities. Sets engineering strategy, architecture, roadmap, reliability, security, and operational excellence priorities while partnering with Product and Design. Develops engineering managers and technical leaders, drives predictable delivery, manages technical trade-offs, champions AI-enabled engineering practices, and builds an inclusive, high-trust culture for globally scaled payment systems.
Cloud • Fintech • Information Technology • Machine Learning • Software
Builds standardized observability systems, telemetry architectures, and data pipelines for large-scale cloud environments. Implements OpenTelemetry instrumentation, improves platform efficiency and cost optimization, and develops automated alerting and reliability scorecards. The role diagnoses distributed systems under high load, supports intelligent operational workflows, and establishes reliability standards across engineering teams.
Cloud • Fintech • Information Technology • Machine Learning • Software
Provides multichannel support and guidance to Xero customers, including small business owners, bookkeepers, and accountants. Resolves cases through Salesforce, makes proactive outbound calls, simplifies complex information, and maintains service and quality targets. The role requires clear communication, empathy, self-management, teamwork, and adaptability while using modern support tools and evolving product knowledge. It is a full-time hybrid position in New Zealand with five days of office-based training.
Cloud • Fintech • Information Technology • Machine Learning • Software
Provides multichannel customer support and guidance to Xero users, including small business owners, bookkeepers, and accountants. Resolves cases in Salesforce, conducts proactive outbound calls, simplifies complex information, and maintains service and quality targets. The role requires clear communication, empathy, self-management, teamwork, continuous learning, and proficiency with common productivity tools. It is a full-time hybrid position in New Zealand with office-based training.
Cloud • Fintech • Information Technology • Machine Learning • Software
Provides high-quality customer support and guidance to small business owners, bookkeepers, and accountants through multiple channels. Responsibilities include resolving customer cases in Salesforce, making proactive outbound calls, simplifying complex information, maintaining accurate records, meeting service and quality targets, and adapting to evolving products, tools, and customer experience strategies.
Cloud • Fintech • Information Technology • Machine Learning • Software
Site Reliability Engineer responsible for improving reliability across Xero’s global platform. The role involves building Kubernetes operators and automated tooling, enhancing AWS telemetry and alerting, implementing chaos engineering, load shedding, and rate limiting, and coordinating incident management and post-incident reviews. The engineer partners with product and infrastructure teams to design resilient systems, diagnose distributed-system issues, and apply sustainable reliability improvements.
Cloud • Fintech • Information Technology • Machine Learning • Software
Design, build, and operationalize agentic AI workflows and applications across internal business teams. Integrate AI systems with enterprise platforms, create reusable automation patterns, and develop evaluation and monitoring frameworks for safe, auditable AI workflows. Partner with nontechnical stakeholders to translate business needs into solutions, lead production delivery, and coach teams on AI adoption.
Cloud • Fintech • Information Technology • Machine Learning • Software
Lead Engineer responsible for designing, deploying, and operating agentic AI workflows and automation across internal business teams. The role involves integrating AI agents with enterprise platforms, developing reusable automation patterns, building evaluation and monitoring frameworks, and establishing safety guardrails. The engineer partners with nontechnical stakeholders, translates business problems into technical solutions, and coaches colleagues on AI adoption.
Cloud • Fintech • Information Technology • Machine Learning • Software
Build and operate reliable, customer-facing reporting software for Xero. Develop flexible financial reporting experiences, improve data-intensive query performance, ensure calculation accuracy, and create shared reporting capabilities for other product teams. Own engineering work from design through production, collaborate with Product and Design, support scalable systems, and apply AI tools to engineering workflows and verification.
Cloud • Fintech • Information Technology • Machine Learning • Software
Build and operate AI enablement platforms, internal skills marketplaces, and AI tool distribution systems used by engineering teams. Develop agent skills and remediation agents, establish AI engineering best practices, and manage production reliability through monitoring, runbooks, and rollback planning. Collaborate with AWS, Microsoft, and GitHub on early-access technologies while influencing technical direction and supporting a growing AI-focused team.
Cloud • Fintech • Information Technology • Machine Learning • Software
Build and operate reliable, secure, scalable backend payment platforms supporting orchestration, provider integrations, onboarding, verification, risk, reconciliation, disputes, ledgers, and money movement. The role requires sound distributed-systems design, transactional accuracy, observability, automated testing, pragmatic architecture, and cross-functional collaboration. Engineers will also explore AI and automation while maintaining appropriate controls and human oversight.
Cloud • Fintech • Information Technology • Machine Learning • Software
Designs, builds, deploys, monitors, and supports workflows and integrations using platforms such as SnapLogic and Tray. The role involves translating stakeholder needs into robust automated solutions, applying engineering standards for source control, observability, error handling, retries, and change management, and participating in quality reviews, incident response, and on-call support. The engineer will also help establish standards and practices for a new integration team.
Cloud • Fintech • Information Technology • Machine Learning • Software
Leads Xero’s Vancouver Payments Platform engineering team, owning delivery, staffing, operational health, hiring, performance, and career development. Guides priorities, engineering practices, quality standards, on-call processes, and platform delivery for distributed payment systems, including orchestration, fraud and risk, bill payments, and multi-provider capabilities. Partners with product and technical leaders to deliver reliable systems, modernize architecture, develop engineering talent, and apply AI-assisted development responsibly.
Cloud • Fintech • Information Technology • Machine Learning • Software
Build and expand commercial relationships with regional accounting and bookkeeping partners. Use Salesforce to prospect, manage pipelines, track engagement, and identify client portfolios for migration to Xero. Deliver consultative presentations, workshops, webinars, and partner events while collaborating with national account owners and specialists. The role requires SaaS sales experience, relationship-building with professional services or accounting practices, strong communication skills, CRM discipline, and regular travel throughout Texas.
Cloud • Fintech • Information Technology • Machine Learning • Software
Build and support platform systems that create test environments and provide reliable test data for engineering teams. Develop Golang services and infrastructure using Terraform, AWS, Kubernetes, EC2, and Lambda. Improve testing workflows, shorten feedback loops, support legacy and modern systems, communicate across teams, and participate in an on-call rotation.
Cloud • Fintech • Information Technology • Machine Learning • Software
Lead UK go-to-market strategy and execution during a 12-month parental leave cover. The role aligns Sales, Marketing, Product, Customer Experience, Finance, and Operations; manages strategic programs and product launches; oversees the GTM roadmap; allocates resources; drives decision-making; establishes operating cadences; and uses tools such as Asana, Jira, and Claude to improve delivery, reporting, and cross-functional communication.
Cloud • Fintech • Information Technology • Machine Learning • Software
Own Xero and Melio’s global affiliate channel, managing publisher relationships, campaigns, budgets, tracking, attribution, reporting, and optimization. Use Impact and PartnerStack to grow acquisition across Australia, the UK, and the US. Partner with engineering, data science, product, brand, and agencies to close tracking gaps, improve incrementality measurement, and develop AI-powered tools and workflows that scale channel performance.
Cloud • Fintech • Information Technology • Machine Learning • Software
Own Xero and Melio’s global affiliate channel, managing publisher relationships, campaigns, budgets, tracking, attribution, reporting, and optimization. The role grows affiliate partnerships across Australia, the UK, and the US while collaborating with engineering, data science, product, brand, and external agency teams. It also shapes the channel roadmap and develops AI-powered tools and automation to scale customer acquisition and improve measurable returns.
