Lead Product Designer

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
The Lead Product Designer drives product strategy and design excellence, mentors teams, and leads complex initiatives to enhance user experiences at Xero.
Summary Generated by Built In
Our Purpose 

At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

About the role
As a Lead Product Designer, you'll play a pivotal role in shaping the product strategy, vision and end-to-end experiences for your product area, driving meaningful outcomes for Xero and its customers. You'll be a trusted leader and influencer, guiding the evolution of Xero’s products while fostering a culture of design excellence and uplifting visual design craft. Working on your own or mentoring others, you'll bring renewed focus on elevating and crafting world-class experiences and leading with vision across the organisation. Your expertise will drive measurable impact, contributing to Xero’s success and reimagining the future of accounting software for small businesses and advisors.

This role is a permanent Individual Contributor (IC) role and will report into a Product Design Director. Please include a portfolio in your application to be considered for this position.

About the team
The Banking Experience and Feeds Platform product design team, are a mission-critical portfolio at the heart of the overall Xero ecosystem. The core challenge is transforming the complex process of accurately importing and matching banking data to accounting records into a seamless, intuitive experience for our customers. When this platform works well, it’s the foundation for timely and accurate financial reports, providing the clear, actionable insights our users depend on to run their businesses. Design success in this area directly drives subscriber retention and loyalty. This banking work makes up about half of our total team focus, collaborating closely with designers covering Inventory, Core Accounting, and US Product Market Fit. It’s a diverse, high-impact design team where strategic opportunities for growth are abundant.

What you'll do

  • Design Excellence & Innovation: You'll drive design best practices and uphold our standards, creating high-quality, customer-centric experiences that achieve business goals. You'll also craft compelling product visions, tackle cross-portfolio design challenges, and foster a culture of collaboration and innovation.
  • Strategic Research & Insights: In partnership with researchers and product managers, you'll lead advanced quantitative and qualitative research. You'll use these insights to make evidence-based design decisions and inform product direction.
  • Project Leadership & Planning You will plan and lead complex initiatives across multiple teams and stakeholders. This includes building clear project plans, proactively identifying and mitigating risks, and adapting your approach to meet business objectives.
  • Product Strategy & Systems: With a deep understanding of Xero's strategy, you'll actively contribute to the future vision of your product area. You'll partner with product and engineering to design complex systems and drive our product vision forward.
  • Mentorship & Influence: You'll provide design leadership, influencing cross-functional stakeholders to shape the future product vision for your area. You will also proactively mentor other designers to foster a culture of continuous improvement, accountability, and collaboration.

What you'll bring with you

  • A portfolio of work that demonstrates ownership and impact across a range of product design facets; from visual and interaction design, through to research and prototyping
  • A degree, or training in design or a related field
  • Proven experience coaching and mentoring design teams, fostering a collaborative and high-performing environment
  • Excellent communication and stakeholder management skills, with the ability to articulate design decisions and influence product strategy. 
  • A deep understanding of user-centred design principles and a passion for creating intuitive and engaging experiences.

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family. Health insurance, life insurance, and income protection.

We offer wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value.

You’ll do the best work of your life at Xero!

Top Skills

Interaction Design
Product Design
Prototyping
Research
User-Centered Design

What the Team is Saying

Rose
Sophia
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
Company Office Image
HQWellington, NZ
Singapore
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
Company Office Image
San Mateo, CA
Sydney, NSW
Toronto, Ontario
Learn more

Similar Jobs

Xero Logo Xero

Tax Manager

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
2 Locations
4500 Employees

Xero Logo Xero

Senior Data Scientist

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
4 Locations
4500 Employees

Xero Logo Xero

Customer Marketing Lead

Cloud • Fintech • Information Technology • Machine Learning • Software
Remote or Hybrid
3 Locations
4500 Employees

Xero Logo Xero

Lifecycle Writer & Strategist

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
4 Locations
4500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account