Jobs at Wise Auto Group

Greet and connect with customers, present vehicles and pricing, conduct test drives, guide buyers through the purchase process, and build relationships to generate repeat business. Training, mentorship, and a proven sales process provided.

Lead and coach a dealership sales team to meet KPI-driven targets. Manage showroom activity, desk deals, recruit and train Fit Specialists, monitor CRM and pipeline, partner with F&I/Service/Parts, handle escalations, and ensure compliance and customer satisfaction in a fast-paced powersports environment.

Develop and run owner loyalty and retention programs to increase repeat vehicle purchases and satisfaction. Coordinate outreach around lease/finance maturity, service reminders, and appreciation events. Track CSI, NPS, repurchase rates and KPIs in CRM, analyze retention data, resolve escalations, and present monthly reports. Collaborate with Sales, Service, BDC, and Marketing to align retention and sales strategies.

Drive inbound/outbound customer communication for a Harley-Davidson dealership: make high-volume calls, send emails/texts, set and confirm showroom appointments, log CRM activity, follow up on sold customers, and support sales managers to meet targets.

Work directly with customers to assess needs and riding style, recommend motorcycles and accessories for proper fit, build relationships, explain products and financing, collaborate with the sales team, and help achieve sales goals while delivering excellent customer service.

Manage inbound internet leads (email, phone, text), set and confirm appointments, use CRM to follow up, provide vehicle information and pricing, track lead activity and conversions, collaborate with showroom sales team, and meet KPIs for response time, appointment set rate, show rate, and sales conversion.

Greet and guide customers to match them with suitable Harley motorcycles, run test rides, follow up via phone/text/email and CRM, log leads, collaborate with sales managers to meet targets, and represent the brand on the showroom floor.

Greet and guide customers on the showroom floor, match riders to the right Harley, lead test rides, log leads in the traffic log, follow up via phone/text/email and VinSolutions CRM, collaborate with sales managers to meet daily and monthly goals, and represent the Harley-Davidson brand professionally.