Own product strategy, roadmaps, and end-to-end delivery for veterinary software platforms. Lead cross-functional initiatives, synthesize customer feedback and data, define KPIs, manage product requirements and QA, improve adoption and retention, and drive launches. Partner with engineering, design, data, onboarding, support, veterinary clinics, and pet parents while mentoring junior product managers and influencing stakeholders without direct authority.

Supports product launches, integration partners, user-feedback synthesis, product documentation, KPI reporting, cross-functional workflows, sprint planning, backlog grooming, and QA testing. The role partners across product, engineering, design, onboarding, and support teams to improve product processes and inform decisions in a fast-paced veterinary software company.

Own clinic communications, customer case studies, engagement programs, pet-parent educational content, partner resources, and scalable content processes. Collaborate with Product, Customer Success, Growth, sales, veterinary experts, and external partners to create and distribute content across products and marketing channels. Manage video production, vendors, budgets, editorial workflows, and performance measurement while strengthening Vetcove’s brand presence.