Urban Pathways
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Directs facility operations for a homeless services program, overseeing maintenance, security, fire safety, kitchen operations, inventory, repairs, inspections, compliance, emergency response, staffing, purchasing, reporting, and operations personnel. Collaborates with social services and clinical teams to protect resident safety, manages contractors and work orders, supports recruiting and training, and provides 24-hour on-call coverage. The role also operates program vehicles and represents the organization in community and regulatory meetings.
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Process and reconcile accounts payable transactions across contracts, manage vendor payments and inquiries, prepare monthly AP reports and account analyses, maintain financial records, verify employee reimbursements, support AP software and end users, recommend process improvements, and liaise with finance, program staff, funders, and vendors.
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Lead Urban Pathways' integrated marketing, communications, brand, and external engagement strategy. Manage storytelling, media relations, digital channels, and analytics to support fundraising, advocacy, and awareness. Partner with development and executive leadership, build and mentor a communications team, create donor-facing materials and campaign messaging, and establish scalable systems and KPIs to measure impact.
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Support development operations by administering the CRM, processing gifts, maintaining donor records, preparing fundraising reports, coordinating reconciliations with finance, and providing event and stewardship logistics and administrative support.
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Supervise accounts payable operations, including invoice processing, vendor accounts, approval workflows, purchase order reconciliation, monthly close, reporting, journal entries, and compliance. Oversee and mentor accounting staff, manage AP systems and vendors, resolve discrepancies, support audits, and coordinate with Finance leadership on fiscal period closings. The role also requires training personnel and maintaining accurate documentation for contracts and funding agencies.
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The Director of Operations oversees facility operations, ensuring compliance with safety regulations and managing staff while promoting an inclusive culture.
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Provide high-level executive support to the CEO as a strategic partner: manage cross-functional projects, translate strategy into actionable plans, coordinate Board materials, oversee operational initiatives, prepare briefings, and handle confidential matters to ensure organizational alignment and execution.
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The Director of Operations manages facility operations, ensures compliance with safety regulations, supervises staff, and maintains program and building standards while overseeing kitchen and security operations. They collaborate with social services to support clients' needs and handle administrative tasks and reporting.
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The Employment Specialist assists clients in obtaining competitive employment through tailored employment plans, counseling, and support with job applications and interviews while maintaining community relationships and required documentation.
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The Operations Supervisor oversees facility operations including maintenance, security, and kitchen staff, ensuring compliance with safety standards and program goals.
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The Operations Supervisor oversees facility operations, staff management, and safety compliance. They ensure a clean, secure environment while aiding client services and maintaining communication with management.
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Provide clerical, fiscal, personnel and administrative support to the program. Manage purchase orders, expense reports, inventory, petty cash and client records. Maintain office equipment, coordinate events, handle mail, prepare reports and meeting minutes, maintain calendars and schedules, and distribute staff paychecks.
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The Operations Supervisor oversees facility operations including maintenance, security, and kitchen operations during assigned shifts, ensuring safety and compliance with policies.
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Provide clerical and front-desk support for the Director of IT and senior leadership: scheduling, data entry, preparing reports and meeting agendas/minutes, office supply inventories, filing, operating office equipment, coordinating meetings, and occasional reception coverage. Deliver timely, customer-focused service with cross-cultural awareness in a social services environment.
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Develop, maintain, and analyze program and agency budgets; forecast expenses and revenue; review expenditures for reallocation or compliance; prepare financial reports and funder submissions; conduct on-site quarterly budget reviews; collaborate with program, development, and housing teams; ensure accurate recording and billing of program expenses.
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Provide front-desk coverage and administrative support to senior leadership: clerical tasks, data entry, purchase order posting, meeting coordination, filing, supply management, facility communication, and basic office equipment operation while delivering professional, culturally aware customer service.

