About Urban Pathways
Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.
Job Summary
Reporting to the Director of IT, the Administrative Assistant Office Support (AAOS) will provide a wide range of clerical support including scheduling, conference room set-up, data entry, and project work as assigned. Always striving to deliver work on time and solve problems quickly and seek assistance when needed. The AAOS will also provide front desk coverage at the Organization’s administration office. The AAOS will be an active listener and provide high-quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment.
Key Responsibilities & Essential Functions
- Prepares general reports, correspondence, memos, etc., for the Executive Administrative Assistant and other Sr. Leadership staff as assigned.
- Inputs computer information including posting of purchase orders, and other data inputs.
- Performs clerical tasks andaccuratedata input in multiple systems by following instructions and/or written procedures.
- Files paperwork andmailscorrespondences.
- Completes inventories andordersoffice supplies.
- Maintains office cleanliness.
- Communicates with buildingmaintenance,when needed.
- Operates office equipment.
- Coordinates Sr. Leadership Meetings including preparation and dissemination of agendas, meetingattendanceand meeting minutes.
- Provides coverage of the Administration office reception desk as needed.
Communication
- Communicates verbally and in writing in a professional manner at all times.
- Attends staff meetings, training, and supervisory sessions asrequired.
- Performs all other duties as assigned and asrequired.
Qualifications, Education and Experience
- Associate degreerequired. Or an Administrative Assistant Certificate with a high school diploma, GED/TASC isrequired.
- At least 1-2 years of administrative and clerical experiencerequired.
- NYS Notary Public. Preferred.
- Experience working in a social service setting such as with persons experiencing homelessness, mental illness, and/or substance use population preferred.
Skills & Competencies
- Proficiencyin Google Suite & Microsoft 365, Videoconference, & technical online skills.
- Excellent interpersonal skills and ability to work as both part of a team and independently.
- Strong written and verbal communication skills.
- A proactive person-centered approach.
- Experience inworking with diverse communities.
- Foreignlanguage isa plus.
Capabilities
- Desire to perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Comfortable with using public transportation to travel to and from various program sites.
Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees.
These benefits include:
- Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
- Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
- Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
- Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
- Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
- Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
- Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
- Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.
Skills Required
- Associate degree or Administrative Assistant Certificate with high school diploma/GED/TASC
- At least 1-2 years of administrative and clerical experience
- Proficiency with Google Suite and Microsoft 365
- Videoconferencing and general online technical skills
- Excellent written and verbal communication and interpersonal skills
- Comfortable using public transportation to travel to program sites
- NYS Notary Public
- Experience working in a social service setting (homelessness, mental illness, substance use)
- Foreign language ability
What We Do
We envision a New York of thriving communities where everyone has a place to call home. Since 1975, Urban Pathways has remained committed to addressing the complex challenges of homelessness and housing insecurity in New York City. Rooted in compassion and driven by a desire for positive change, our team provides thousands of people annually with secure housing, complemented by pioneering and holistic support programs. With a focus on empowerment and collaboration, we envision a future where every person has access to safe, affordable housing and the resources they need to thrive. Within our continuum of care, which ranges from Outreach to Permanent Supportive Housing, we meet each person where they are and walk alongside them on their pathway home.
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