Upside

HQ
Washington
Total Offices: 4
275 Total Employees
130 Product + Tech Employees
Year Founded: 2016
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Upside Offices

Upside is headquartered in Washington and has 4 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week

U.S. Office Locations

HQ Washington Austin Chicago New York
HQ

Washington

450 Massachusetts Avenue, Washington, DC, United States, 20001

Austin

816 Congress Ave, Suite 710 , Austin, TX, United States, 78701

Jobs At This Office

Chicago

330 N Wabash Ave, Chicago, IL, United States, 60611

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New York

7 W 18th Street , New York, NY, United States, 10011

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Recently posted jobs

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Upside

Senior Account Manager, Grocery

24 Minutes AgoSaved
Remote or Hybrid
USA
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Own a mixed portfolio of grocery retailer accounts, managing onboarding, retention, expansion, account health, and long-term partnerships. Deliver data-driven account reviews, interpret performance data, identify churn risks, and tailor high-touch or scaled engagement models by account value. Collaborate with analytics, product, marketing, and operations teams to improve retailer outcomes. The role also requires public speaking, project management, creative problem-solving, and travel of up to 20%.
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Upside

Senior Manager, Lifecycle Program Enablement

6 Days AgoSaved
Hybrid
2 Locations
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Leads lifecycle marketing quality, messaging, creative strategy, program delivery, capacity planning, and team development. Oversees campaign workflows, contractor and agency relationships, AI-assisted marketing adoption, and cross-functional alignment. Acts as the Director’s operating partner while coaching teams on messaging, testing, and marketing craft. Requires strong lifecycle marketing expertise, consumer messaging judgment, program management, marketing-platform fluency, and experience leading teams.
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Own and scale Upside’s automated consumer lifecycle marketing engine across onboarding, retention, reactivation, referrals, and advocacy. Design, build, instrument, and optimize Braze-based journeys across email, push, SMS, in-app messaging, and content cards. Partner with product, product marketing, martech, analytics, and data science teams on growth experiments, data requirements, product adoption, and referral programs. Operate autonomously as a strategic lifecycle expert while applying testing, analytics, and AI-enabled automation.
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