Upside

HQ
Washington
Total Offices: 4
275 Total Employees
130 Product + Tech Employees
Year Founded: 2016

Upside Leadership & Management

Upside Employee Reviews

What I like the most about working for Upside is the amazing people I get to team up with. Everyone here is willing to jump in, help and put in the work to make sure we deliver a great product to our Merchants and our Consumers. I have been given tons of possibilities to develop professionally, and my managers truly believe in me and support me.

Nika
Nika, Manager of Revenue Operations
Nika, Manager of Revenue Operations

What People Are Saying About Upside

  • Strategic Vision & Planning: The mission and marketplace thesis are repeated consistently, with leaders outlining a fuel‑to‑restaurants‑and‑grocery expansion and partner‑led distribution. Feedback suggests announcements and impact framing reinforce a coherent north star.
  • Open & Transparent Communication: Executives are visible and hold regular CEO AMAs, monthly company‑wide calls, and forums to share direction and take questions. Feedback suggests internal channels keep leaders accessible and provide ongoing updates.
  • Purposeful Goal Setting: An OKR‑driven operating model and team‑based strategic planning are used to define priorities and link individual work to company objectives. Feedback suggests these structures help clarify goals and align execution.

Upside's Benefits

Hosts in-person all-hands meetings

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility