Jobs at Upside

As an HR Business Partner, you'll support client groups, drive employee experiences, implement HR programs, analyze data, manage employee relations, and promote a culture of inclusivity.

Serve as the company's chief legal officer overseeing contracts, privacy, data protection, consumer protection, employment, and commercial litigation. Lead and mentor deputy GCs, manage outside counsel, negotiate major commercial agreements, ensure compliance, and leverage AI to increase legal team productivity in a fast-paced technology company.

The Knowledge Systems Architect will design systems for knowledge organization, automate documentation processes, and enhance knowledge artifact legibility to support AI effectiveness in the R&D environment.

Lead a small embedded design and research team to raise polish and consistency across consumer and payments experiences. Build design systems, embed design in discovery with Product/Engineering/Marketing, deepen research practice, apply AI-native scaling, and drive measurable outcomes for onboarding, redemption, and retention.

Serve as Deputy General Counsel reporting to the CFO. Oversee company-wide contract review and execution, draft and negotiate commercial agreements with merchants, data providers, and vendors, advise on contracts, privacy, data protection, consumer protection, and commercial litigation, manage outside counsel, develop and monitor compliance policies, and support business leaders on legal matters.

Lead data analysis for merchants, manage projects to improve product and acquisition strategies, and communicate insights effectively.

Lead data analysis projects to help merchant partners understand Upside's impact, manage analytics relationships, and improve product strategy.

Senior Full Stack Software Engineer role at Upside focusing on driving quality software development and enhancing consumer experiences through collaboration and technical choices.

The Senior Director will optimize marketplace operations, manage incident lifecycles, and lead a team to drive growth and data reliability.

The Senior Customer Service Systems Manager designs and optimizes technology for operations, focusing on AI solutions to enhance customer experience and reduce costs.

Own and grow the referrals channel end-to-end: strategy, incentive design, lifecycle activation, conversion optimization, and measurement. Partner with product to shape roadmap and experiments, build an always-on referral engine, unlock never-referrers, define success metrics, and report progress to growth leadership and executives.

Lead the Infrastructure team to maintain secure, cost-efficient AWS environments, evolve CI/CD and observability, drive reliability and incident practices, define platform metrics, partner cross-functionally, and oversee large multi-team cloud and security programs.

Drive application security by running SAST/SCA, threat modeling, vulnerability management, and remediation. Advise on secure architecture, train engineers, support pentests/bug bounties, and administer AWS Control Tower and IAM. Innovate with AI to improve AppSec tooling and practices.

Design, build, and optimize a scalable, automated lifecycle marketing engine across onboarding, retention, reactivation, and referrals. Lead multi-vertical crossover journeys, integrate incentive engineering with incrementality controls, collaborate with martech, product, analytics and engineering, and deploy AI-enabled workflow tools to drive MAU, retention, and profitable consumer behavior.

The role involves designing and building AI-native systems for revenue teams at Upside, including developing applications, partnering with teams, managing the entire stack, and improving system reliability and performance.

The Principal Product Marketing Manager drives customer engagement and retention strategies, creates sales enablement materials, and collaborates with teams to enhance customer value and minimize churn.

The Staff Data Engineer will lead design and implementation of analytics platforms and data products, collaborate cross-functionally, mentor engineers, and drive best practices at Upside.

The Work Design Architect at Upside leads the design of the R&D Operating Blueprint to enhance organizational decision-making and processes, focusing on AI integration to improve systemic efficiency.

The Payroll and Benefits Lead will manage payroll and benefits programs, ensuring regulatory compliance and operational excellence while supporting U.S. employees.