Jobs at University Living

Create and maintain interactive Power BI dashboards and automated MIS reports to monitor sales, revenue, and operational KPIs; analyze multi-source data to identify trends and recommend improvements; ensure data accuracy and timely reporting; collaborate with cross-functional teams to gather requirements and support business planning.

Provide direct executive support to the Founder & CEO: manage calendar, travel, communications, meeting agendas/notes, follow-ups, and stakeholder coordination. Conduct research, assist with partnership decks, content and personal branding, support onboarding and internal operations, and help execute strategic initiatives in a fast-paced startup environment.

Lead regional business development to drive revenue and partnerships for student housing. Develop regional strategy, manage and coach a BD team, secure agent and institutional contracts, perform market research, represent the company at events, report performance, and identify improvements to enhance offerings and operations.

Drive revenue and commissions from partner relationships, manage strategic partnerships and integrations, support sales with supply and reporting, coordinate across departments, run marketing integrations, and present market insights to leadership.

Engage international students and accommodation providers, answer queries, generate and follow up leads, provide end-to-end support, build client rapport through communication and social media, and work flexible shifts as part of a sales team to drive bookings.

Prepare and analyze management reports, dashboards, and financial statements; develop and manage annual budgets, forecasts, and financial models; provide MIS-driven insights to support financial planning and decision-making; track financial performance and collaborate with cross-functional teams to improve efficiency and report trends to management.

Handle outbound and inbound calls to US/UK customers to collect overdue payments, negotiate arrangements, maintain accurate records in CRM, meet monthly recovery targets and KPIs, ensure compliance with recovery regulations, escalate complex cases, and maintain professional client relationships.

Build and manage partnerships with study-abroad consultants and university representatives; run trainings, workshops, and webinars; represent the organization at education fairs and pre-departure events; generate leads and long-term customer relationships.

Provide pre- and post-sales support for prospective and current student residents, resolve lease/payment/accommodation issues, manage escalations, answer service and policy queries, and collaborate with sales and operations to improve processes and resident satisfaction.