Jobs at United Community Bank

Processes new and replacement debit cards, maintains card accounts, resolves rejected orders and lost or stolen card reports, manages returned mail, and responds to debit card, ATM, and ITM inquiries. Monitors ATM/ITM activity, submits technician service calls, supports internal banking teams, and cross-trains across department functions. Requires regulatory knowledge, strong customer service and communication skills, Microsoft Office proficiency, attention to detail, and schedule flexibility.

Supports commercial credit administration through data entry, reporting, portfolio monitoring, system testing, business-user support, policy improvement, and acquisition or conversion activities. Maintains Annual Review database accuracy, develops test cases for Moody’s CreditLens and lending systems, resolves operational and technical issues, and supports credit reporting and risk dashboards. The role collaborates across departments, contributes to lending sub-projects, and requires schedule flexibility, occasional travel, and on-site work.

Supports discretionary portfolio construction and ongoing management for high-net-worth and institutional clients. Assists with rebalancing, trade execution, cash management, investment research, performance monitoring, reporting, client presentations, and regulatory compliance. Collaborates with private bankers, trust officers, and senior investment professionals while supporting client relationships and maintaining accurate records.

Manages larger commercial credit portfolios to support soundness, profitability, and growth. Responsibilities include analyzing complex financial statements and tax returns, preparing credit packages and commitment letters, supporting underwriting and loan closing, reviewing loan documents, maintaining client relationships, identifying cross-sell opportunities, and assisting commercial lenders with prospecting.

Conduct quality-control sampling and testing of BSA/AML and OFAC reviews, including SARs, CTRs, transaction monitoring alerts, high-risk customer reviews, and sanctions alerts. Document findings, prepare reports, escalate concerns, recommend policy improvements, and support audits, examinations, and remediation. The role requires strong regulatory knowledge, analytical and documentation skills, compliance testing experience, and familiarity with AML software.

Leads regional mortgage sales operations, setting origination, revenue, profitability, and cross-sell goals. Recruits, coaches, and manages Mortgage Loan Officers; ensures compliance, loan quality, customer service, and sales productivity. Oversees budgets, training, performance management, and collaboration with bank fulfillment and operations teams. Requires mortgage origination expertise, knowledge of underwriting programs, NMLS registration, and up to 25% travel.

Collects past-due consumer and commercial loan payments through phone, letter, and email contact. Documents collection activity, researches account discrepancies, updates customer records, assists with repossessions, and follows banking policies and applicable regulations. Requires strong organization, communication, negotiation, computer, problem-solving, and multitasking skills, with in-house training provided.

The Compliance Automation Specialist translates regulatory requirements into automated, data-driven compliance tests using SQL, Python, AI, and large datasets. The role sources and validates data, documents test logic and lineage, coordinates with IT and data teams, applies responsible AI governance, investigates exceptions, supports audits and regulatory examinations, and reports testing coverage and results. Banking or financial services experience is essential, along with knowledge of compliance testing, consumer and deposit regulations, and core banking systems.

Develops and retains treasury management revenue across assigned markets by selling consultative banking solutions to corporate, county, and municipal clients. Responsibilities include business development, client relationship analysis, product implementation, fee optimization, cross-selling, portfolio profitability, and providing treasury product expertise. Partners with commercial relationship managers and internal teams to achieve growth goals while participating in community and bank-sponsored activities.

Leads onboarding, implementation, and ongoing support for major commercial and middle-market banking customers. Coordinates account opening, treasury solution setup, testing, training, and go-live activities; manages timelines, risks, exceptions, and escalations. Partners with sales, relationship management, operations, product, and technology teams to deliver high-touch service, promote adoption, and support customer retention. Requires strong treasury product knowledge, project management, relationship management, and familiarity with banking platforms.

Reviews loan operations processes through quality control workflows to ensure accuracy, efficiency, and regulatory compliance. Conducts documentation reviews, data analysis, sample checks, and identifies control weaknesses. Documents findings, supports QC reporting, maintains procedures and training documentation, and handles credit reporting disputes and updates. The role requires strong attention to detail, communication, organization, problem-solving, and the ability to manage priorities while meeting service-level agreements.

Manages and grows commercial banking relationships with businesses exceeding $5 million in annual sales. Responsibilities include originating loans, securing deposits, selling cash management services, developing prospects, analyzing financial statements and credit risk, recommending loan terms, guiding credit analysts, overseeing closings, meeting production goals, ensuring policy compliance, and participating in community events. The role may supervise employees, requires schedule flexibility, and involves up to 20% travel.

Provides credit and sales support to Commercial Banking Relationship Managers by managing loan portfolios, monitoring covenant compliance and collateral, supporting underwriting, preparing credit approval packages and loan documents, and analyzing complex financial statements and tax returns. The role identifies credit risks, recommends mitigation strategies, supports client relationships and prospecting, and identifies cross-sell opportunities. It is a full-time, on-site position requiring commercial lending experience and strong financial analysis skills.

Leads the bank’s internal application development function, setting software delivery standards and governing enterprise code repositories, APIs, code reviews, and development risks. Oversees internal applications and AI-enabled solutions, ensuring secure, scalable, compliant, and business-aligned delivery. Partners with security, risk, compliance, audit, and technology teams on governance and regulatory alignment. Manages, coaches, and develops the application development team while improving delivery practices and controlling technical debt and operational risk.

Processes and verifies domestic, international, Treasury Management, and SWIFT wire transfers; monitors queues, maintains records, reconciles ledgers, provides foreign exchange rates, and resolves exceptions. Ensures compliance with banking regulations and BSA/AML requirements, conducts callback verification, manages recalls, investigates errors, and supports fraud monitoring through SAR referrals. Provides customer service and assists with audits, examinations, and cross-training.

Leads the mortgage product portfolio across strategy, development, pricing, implementation, compliance, and optimization. Conducts market and competitive analysis, builds business cases, evaluates profitability, manages Optimal Blue configurations, and implements investor and pricing updates. Partners with technology, sales, marketing, investors, vendors, and internal teams to support product execution. Maintains product documentation and ensures offerings comply with regulatory, legal, ethical, and quality requirements.

Develop personalized financial plans for high-net-worth clients covering investments, retirement, estate, tax, risk management, and business succession. Lead discovery meetings, assess client finances, present recommendations, ensure compliance, maintain planning records, collaborate with legal and tax professionals, support relationship reviews, build referral networks, acquire new client assets, and represent the bank in community events.

Manages larger commercial credit portfolios to support soundness, profitability, and growth. Responsibilities include analyzing complex financial statements and tax returns, preparing credit packages, supporting underwriting and loan closings, reviewing documentation, maintaining client relationships, identifying cross-sell opportunities, and assisting commercial lenders with prospecting. The role is full-time and onsite in Birmingham or Mobile, Alabama.

Manages larger commercial credit portfolios to support soundness, profitability, and growth. Analyzes complex financial statements and tax returns, prepares credit packages, supports underwriting and loan closings, reviews documentation, and prepares commitment letters. Serves as a secondary client contact, identifies cross-selling opportunities, and assists commercial lenders with prospecting and sales support while maintaining compliance with credit policies and banking regulations.

Provides comprehensive financial planning and investment management services for clients. Responsibilities include building client relationships, assessing financial goals, developing customized plans, advising on retirement and estate planning, managing asset allocation and investment strategies, monitoring portfolios, and staying current with industry trends and regulations.