Jobs at United Community Bank

Supports commercial credit administration through daily Annual Review database input, reporting, portfolio monitoring, system testing, and business-user support. Maintains data accuracy, assists with credit policy and procedure improvements, resolves operational and technical inquiries, and supports lending-system conversions, acquisitions, and cross-functional sub-projects. Requires banking or financial services experience, commercial lending or credit administration knowledge, analytical and reporting skills, and proficiency with Microsoft Office. The role is onsite in Greenville, South Carolina, with up to 10% travel.

Provides consumer lending services, including interviewing applicants, processing loan requests, reviewing credit, recommending terms, and communicating decisions. Develops and maintains customer relationships through deposit and credit products, referrals, and business development. Manages past-due accounts and loan exceptions, follows lending regulations and compliance policies, mentors colleagues, participates in community functions, and delivers high-quality customer service.

Leads IT audit engagements assessing technology controls, risk management, processes, and operational effectiveness. Responsibilities include risk assessments, audit scoping, control testing, workpaper preparation, reporting findings, issue follow-up, stakeholder meetings, and supervision or coaching of audit staff. The role serves as an IT subject matter expert and requires professional certification, such as CISA, CIA, or CISSP.

Builds, tests, publishes, validates, and maintains governed AI agents and automations for a bank. Translates business needs into controlled AI use cases, manages prompts and knowledge sources, performs security and accuracy testing, maintains documentation and inventories, monitors post-release performance, develops reporting, and supports AI training and enablement. Partners with technology, security, risk, compliance, legal, audit, and business teams to ensure responsible adoption and lifecycle governance.

Business Analyst supporting the bank’s data governance program by translating business data needs into requirements, definitions, quality rules, catalog documentation, training, and adoption measures. The role partners with data stewards and senior leaders, facilitates workshops, documents processes and data flows, supports governance tooling acceptance testing, tracks issues and metrics, and prepares council materials. It requires strong stakeholder engagement and business analysis skills, with data governance, catalog, and financial services experience preferred.

Manage a large commercial credit portfolio, overseeing annual reviews, covenant compliance, collateral exceptions, risk mitigation, credit documentation, underwriting, and loan closings. Lead and mentor credit staff, support client relationships and cross-selling, assist with prospecting, and collaborate with senior leadership to maintain portfolio soundness, profitability, and growth.

Serves as the operational liaison and subject-matter expert for regional bank branches. Responsibilities include supporting deposit operations, conducting cash audits and risk checkpoints, reviewing exceptions and teller reports, completing quality-control reviews, providing training, coordinating branch meetings, supporting remediation, and assisting with branch openings, closings, M&A activities, budgets, and compliance initiatives. The role requires substantial branch travel, strong banking operations knowledge, and collaboration with regional and branch leadership.

Coordinates onboarding and implementation of treasury management solutions for commercial and middle-market customers. Manages account opening, discovery, configuration, testing, training, go-live, issue resolution, and ongoing support. Develops implementation plans, monitors timelines and risks, resolves escalations, and collaborates with sales, relationship management, operations, product, and technology teams. The role provides high-touch customer service, supports retention efforts, and ensures successful adoption of treasury products while meeting service-level agreements.

Manages and grows commercial banking relationships with businesses exceeding $5 million in annual sales. Responsibilities include originating loans, acquiring deposits, selling cash management services, evaluating credit risk, recommending loan terms, guiding credit analysts, managing closings, meeting production goals, and developing community and referral networks. The role requires financial statement analysis, sales and negotiation skills, compliance training, potential employee supervision, and up to 20% travel.

Leads the organization’s SOX and internal controls over financial reporting program. Oversees risk assessments, process walkthroughs, control design and effectiveness testing, deficiency remediation, reporting, and audit coordination. Advises business process owners, communicates with executives and the Disclosure Committee, manages employees, and drives process improvements. Requires extensive financial services controls experience, knowledge of banking regulations and auditing standards, and professional certification.

Administer and engineer Microsoft 365, Entra ID, collaboration, endpoint, and Power Platform environments. Manage Teams, Exchange Online, SharePoint, OneDrive, Intune, Copilot Studio, and Power Automate; resolve complex issues, fulfill user requests, support security and compliance, document processes, train colleagues, and collaborate across technology teams. The role requires occasional travel and flexible after-hours or weekend work.

Supervises the Deposit Documentation Department, overseeing account setup, documentation review, regulatory compliance, procedures, audits, reporting, risk mitigation, and service-level performance. Reviews estate, trust, POA, business, IRA, and HSA documentation; coordinates with legal, compliance, and operations teams; trains and develops staff; manages performance and succession planning; and supports deposit operations during mergers and acquisitions. Requires banking operations expertise, strong knowledge of banking regulations, and up to 5% travel.

Leads mortgage sales across one or more locations by setting production and cross-sell goals, driving loan officer productivity, recruiting and developing teams, managing expenses and profitability, and partnering with banking and operations teams. Ensures strong customer service, sales training, efficient mortgage fulfillment, and adherence to residential lending programs and underwriting guidelines.

Leads the Bank’s high-risk customer and enhanced due diligence program, supervises BSA analysts, reviews AML alerts and transaction activity, oversees SAR investigations, and monitors CIP/CDD exceptions. The role supports Wealth Management, regulatory exams, audits, risk reporting, training, process improvements, and escalation of financial crime concerns. It requires BSA experience, AML certification, strong analytical and communication skills, and familiarity with trust, private banking, and wealth management relationships.

Lead mortgage sales across one or more locations by setting production and cross-sell goals, driving loan officer productivity, recruiting and developing teams, managing budgets and profitability, and ensuring strong customer service. Partner with bank and fulfillment operations to support efficient mortgage production, pricing, delivery, and compliance with lending programs and underwriting guidelines.

Manages larger commercial credit portfolios for soundness, profitability, and growth. Provides credit and sales support, analyzes complex financial statements and tax returns, prepares credit packages and commitment letters, reviews loan documents, supports underwriting and closing, maintains client relationships, identifies cross-sell opportunities, and assists with lender prospecting.

Processes new and replacement debit cards, maintains card accounts, resolves rejected orders and lost or stolen card reports, manages returned mail, and responds to debit card, ATM, and ITM inquiries. Monitors ATM/ITM activity, submits technician service calls, supports internal banking teams, and cross-trains across department functions. Requires regulatory knowledge, strong customer service and communication skills, Microsoft Office proficiency, attention to detail, and schedule flexibility.

Manages larger commercial credit portfolios to support soundness, profitability, and growth. Responsibilities include analyzing complex financial statements and tax returns, preparing credit packages and commitment letters, supporting underwriting and loan closing, reviewing loan documents, maintaining client relationships, identifying cross-sell opportunities, and assisting commercial lenders with prospecting.

Conduct quality-control sampling and testing of BSA/AML and OFAC reviews, including SARs, CTRs, transaction monitoring alerts, high-risk customer reviews, and sanctions alerts. Document findings, prepare reports, escalate concerns, recommend policy improvements, and support audits, examinations, and remediation. The role requires strong regulatory knowledge, analytical and documentation skills, compliance testing experience, and familiarity with AML software.

Leads regional mortgage sales operations, setting origination, revenue, profitability, and cross-sell goals. Recruits, coaches, and manages Mortgage Loan Officers; ensures compliance, loan quality, customer service, and sales productivity. Oversees budgets, training, performance management, and collaboration with bank fulfillment and operations teams. Requires mortgage origination expertise, knowledge of underwriting programs, NMLS registration, and up to 25% travel.