Systems Analyst

Formulates and defines systems scope and objectives for complex business applications and processes based on technology best practices and business objectives. Acts as the liaison among the stakeholders to elicit, analyze, document, communicate and validate business solutions by having an understanding of the business unit and the technology that supports it.

• Responsible for being the liaison for business units and technology by supporting and implementing the technical solutions and system processes
• Manages the progress and quality of a business application and process by gathering information and providing recommendations and plans as necessary
• Install, configure, test, and maintain operating systems and application software.
• Manage and monitor all installed assigned systems and infrastructure solutions
• Work with business, vendor, technology for the development and operations of a state-of-the-art environment that meets current and future business objectives
• Work with vendors and technology to ensure all requirements are fulfilled by the technical designs
• Develops a methodology for the ongoing assessment of performance and the identification of problem areas
• Provides input and assessment during the development, testing, and enhancement of production applications
• Configure, manage, and promote projects in Dev, Test, and Production environments
• Work with vendors in evaluating and implementing new technologies
• Providing training and documentation to supporting technical staff and users
• Working independently on most projects and assignments
• Required to produce documentation such as systems requirements, designs, and plans as requested
• Participates on workgroup assignments, as assigned
• Responsible and accountable for the on-time completion of tasks and projects as assigned
• Demonstrates commitment to meet deadlines and priorities, understanding that overtime and after-hours/weekend work may be periodically required to complete the projects and initiatives assigned to the department

• Bachelor’s degree in computer science, information systems, business administration or related field preferred
• Capable of developing recommendations to key business unit’s processes and applications
• 5+ years of experience in information technology and ability to identify, apply, and implement best practices
• Excellent communications skills (written, verbal, presentation) with experience presenting to non-technical staff
• Able to solve complex technical and operational problems
• Ability to plan and manage projects
• Ability to review and develop High availability environments for business applications and processes
• Capable of developing test and disaster recovery plans, cases and scripts ensuring traceability to all requirements
• Must have a working knowledge of servers, personal computers, networks, and data communications
• Advanced Windows Server Administration skills
• General knowledge of SQL server, Exchange Server, SharePoint, PowerShell scripting, Service Now
• Working knowledge of HP servers and enclosures
• Working knowledge of NetApp storage platforms and related software
• Working knowledge of Active Directory
• Services – TCP/IP, DNS, WINS, NTP, SMTP, IIS, SNMP, RDS
• Working knowledge of Citrix XenApp and XenDesktop
• Working knowledge of VMware ESXi Server and vSphere
• Working knowledge of Cisco networking
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

• Must be able to pass a criminal background and credit check

FLSA Status: Exempt

SUPERVISORY RESPONSIBILITY

This position does not manage employees.

WORK ENVIRONMENT

United location within the footprint

POSITION TYPE

This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.

TRAVEL

This position requires up to 10% travel.

OTHER

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.