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As a Bilingual Call Center Representative, you will provide exceptional customer service, guiding customers through the debt collection process via various communication channels, and meet performance and compliance standards.
The Senior Product Manager will lead the development of AI/ML communication capabilities for a SaaS B2B platform, focusing on personalized customer engagement across various channels. This role involves defining the product vision, collaborating with cross-functional teams, and ensuring compliance with data standards while driving measurable business outcomes.
The Senior Infrastructure Engineer will manage and improve AWS infrastructure, develop Infrastructure as Code using Terraform, enhance CI/CD pipelines, and collaborate with development teams to optimize the software development lifecycle. This role focuses on building resilient systems, promoting security, leveraging automation, and ensuring operational efficiency.