Jobs at TowneBank

Provide front-line customer service and process retail banking transactions (deposits, withdrawals, loan payments). Handle cash accurately, reconcile cash drawer, follow AML/BSA regulations, resolve customer issues, and support branch operations. Assist with other assigned duties.

Greet and direct members, operate the main telephone switchboard, handle basic typing and copying tasks, assist branch/department staff with daily duties, and adhere to federal banking regulations including AML/BSA.

The Treasury Management Advisor is responsible for driving treasury services revenue, supporting sales processes, assessing cash management needs, and ensuring member satisfaction through strategic treasury solutions.

Lead development and execution of proactive recruiting and employer branding strategies, build talent pipelines and campus relationships, manage internship and onboarding programs, ensure compliance with employment and regulatory laws, partner with leadership and marketing to meet workforce needs.

Lead design, delivery, and evaluation of training and professional development programs. Partner with senior leaders and subject-matter experts, manage L&D team, create career development plans, ensure compliance (including AML/BSA), coordinate with enterprise teams, and support M&A-related technical training.

Lead operational strategy and daily operations for Towne Benefits, overseeing administrative, enrollment, technology, compliance, HR, and vendor teams. Drive process improvement, risk mitigation, system implementations, vendor governance, cost savings, and executive partnership to support growth and regulatory compliance while developing leadership and high-performance teams.

Develop and execute business development strategies to generate SBA and USDA B&I loan volume, manage loan pipeline from application through closing, prepare complete credit packages, interpret financial statements and credit guidelines, and build a large referral network across the Southeast and Mid-Atlantic. Ensure regulatory compliance (SBA SOP, AML/BSA) and collaborate with internal partners to meet monthly sourcing targets.

Support ASC 740 tax provision and manage federal and state income/franchise tax compliance for a multi-state financial institution. Prepare and review returns, deferred tax inventory, SEC reporting, fixed asset depreciation, and audit responses. Research tax issues, recommend process improvements, maintain tax records and calendar, and provide analytical support to business units while ensuring compliance with internal controls, AML/BSA, and changing US tax laws.

Manage commercial insurance client accounts—ensure policies are bound and billed timely, assist with new and renewal accounts, maintain client records, handle endorsements/audits/cancellations/claims, collect payments, and maintain an active P&C license through continuing education.

Provide high-quality service to commercial insurance clients: manage new and renewal accounts, ensure policies are bound and billed on time, update policy records, collect outstanding balances, coordinate endorsements/claims/finances, and maintain an active P&C license with continuing education.

Own full lifecycle recruitment for insurance roles: source, screen, interview, coordinate offers and onboarding, partner with hiring managers, attend career events, maintain pipelines, enter hires into UKG, ensure regulatory compliance (AML/BSA), and support HR initiatives.

Produce and prepare high-quality print and digital marketing assets, ensuring brand consistency and technical accuracy. Manage file prep, prepress, version control, and quality checks. Coordinate with designers, marketers, vendors, and stakeholders to meet deadlines and optimize assets for web, email, social, and print.

Serve commercial clients by managing policies, renewals, endorsements, audits, cancellations, claims, and certificates. Work with risk advisors, carriers, and underwriters to resolve service requests, retain accounts, use agency systems (e.g., Applied Epic), and deliver timely, accurate client support.

Support commercial lines account management by processing audits, endorsements, certificates, policy attachments in Epic, billing actions, and obtaining carrier documents. Assemble and deliver client policies, attend team meetings, and participate in carrier website training.

Administer and maintain the Compliance Management System and regulatory compliance risk assessment. Coordinate with lines of business to document risk and controls, prepare dashboards and reports for senior management, support continuous improvement of GRC processes, and stay current on regulatory trends. Execute program tasks and present risk findings to stakeholders.

Sell and enroll vacation homeowners into Beach Properties management and rental programs through cold calling, outreach to builders and agents, community expos, and relationship-building. Manage and negotiate enrollment paperwork, track leads and conversions, support Revenue Manager with TVRU enrollment, and develop marketing and departmental goals while coordinating with internal service departments.

Provide investment advice and recommendations, execute buy/sell orders, process deposits, maintain client communication and compliance, complete required continuing education, and follow AML/BSA regulations.

The On Call Receptionist will provide exceptional customer service, handle calls, and assist various branches as needed while maintaining professionalism.

Support Commercial Lines account team by processing audits, endorsements, proofs of insurance, and policy documentation; retrieve carrier data; assemble and deliver client policy packets; attend meetings and participate in carrier website training.

Greets and assists employees, guests, and members; coordinates employee off-boarding, workers' compensation, labor law poster compliance, and HRIS/intranet updates; provides HR administrative support and handles account-related research for a financial institution.