Jobs at TowneBank

Provide Level 1 support and systems administration for nCino and Encompass LOS across origination through servicing. Triage, troubleshoot, document, and escalate issues; train users; improve help desk workflows and knowledge base; ensure AML/BSA compliance and collaborate with third-party vendors for resolution.

Manage and coordinate 1031 exchange transactions: prepare exchange and assignment documents, hold and disburse exchange funds, track timelines, handle accounting, ensure fees are collected, and maintain compliance with AML/BSA and federal regulations while advising taxpayers and coordinating with attorneys and closing officers.

Provide member-facing banking services including opening and maintaining accounts, processing monetary transactions, promoting bank products, handling teller duties, and ensuring compliance with AML/BSA rules while delivering excellent customer service in person, by phone, and by email.

The role involves managing client relationships in the retirement plans industry, ensuring compliance, providing educational sessions, and assisting advisors with marketing and documentation.

The Payments Specialist processes domestic and international wire transfers and ACH transactions, ensuring compliance and fraud detection while providing exceptional member support.

Support Commercial Lines account team by processing audits, endorsements, proofs of insurance, and policy assemblies; check and attach policies in Epic; obtain carrier documents and loss runs; handle billing/cancellations/reinstatements; attend team meetings and participate in carrier website training.

Support Treasury Management Advisors by preparing treasury service documents, proposals, presentations, and pricing; maintain RFP and sales pipelines; coordinate implementations, follow-up on escalations, validate pricing, ensure documentation and compliance with AML/BSA, and track sales revenue.

Support Treasury Management Advisor by preparing treasury documents, presentations, and RFPs; gather customer data; maintain sales pipeline; coordinate implementations; validate pricing; ensure compliance with AML/BSA; resolve escalations and track sales revenue.

The Commercial Lines Marketing Manager leads the placement and marketing of commercial accounts, collaborating with producers and carriers to develop strategic insurance solutions and proposals for clients.

The Assistant Account Manager supports the Commercial Lines team by processing audits, managing insurance policies, and providing service to clients.

The Relationship Specialist ensures excellent service delivery for loan and deposit processes, assisting members in various financial transactions, maintaining compliance, and supporting banking operations.

As a Risk Advisor - Personal Lines, you will assist clients in identifying insurance needs, recommend coverage options, and manage client communications. Responsibilities include developing leads, updating referral sources, tailoring strategies, reviewing policies for accuracy, and coordinating with carriers.

The Personal Lines Sales Manager leads a team, drives sales performance, implements growth strategies, and enhances client experience through operational improvements and digital tools.

The Payment Services Manager oversees the management and compliance of the Payment Services Department, ensuring effective operations and regulatory compliance, while developing teams and processes for ACH and Wire transfers.

The role involves opening and maintaining accounts, assisting members, handling transactions, promoting products, and ensuring compliance with regulations.

Drive treasury services revenue by consulting with existing and prospective members on cash management, preparing proposals and presentations, coordinating implementations, supporting bankers through sales and onboarding, managing pipelines, ensuring compliance (AML/BSA), and delivering ongoing service and training.

The Summer Internship at TowneBank Mortgage involves assisting Spanish-speaking clients, learning the loan origination process, and supporting mortgage documentation and client communications.

The Benefits Consultant is responsible for generating sales by analyzing client needs and presenting group health and life insurance solutions, maintaining client relationships, and managing team members.

The Benefits Consultant role involves generating sales through needs-based analysis, maintaining client relationships, and overseeing team members while providing client service and managing proposals and referrals.

Support the Commercial Lines account team by processing audits, endorsements, certificates, and policy assemblies. Manage policy attachments in Epic, obtain carrier documents, handle billing actions, and participate in meetings and carrier training to ensure accurate client service delivery.