Jobs at TowneBank

Manage and enhance the bank’s risk-based Compliance Assurance Program. Lead compliance testing schedules, methodologies, workpaper reviews, issue management, corrective-action validation, regulatory risk assessments, reporting, and regulatory exam preparation. Supervise and develop compliance professionals, ensure testing quality and consistency, communicate findings to business lines and senior leaders, and support compliance with banking regulations including AML and BSA.

Investigates suspicious check and deposit activity using alerts, referrals, transaction histories, bank systems, and open-source searches. Prepares investigation narratives, supporting documentation, SARs for FinCEN, and case recommendations. Conducts follow-up reviews, monitors compromised accounts, supports branch personnel with fraud incidents, and processes SAR referrals while adhering to AML, BSA, and regulatory requirements.

Conducts full-cycle recruiting for TowneBank and affiliates, including sourcing, screening, interviewing, hiring-manager partnership, onboarding, and HRIS data entry. Coordinates high-touch onboarding for strategic hires, career fairs, temporary staffing, employee transfers, and affirmative action initiatives. Ensures compliance with employment regulations and AML requirements while improving recruiting processes and maintaining confidentiality.

Welcomes clients and guests, answers and routes calls, distributes faxes and electronic correspondence, retrieves insurance policies, processes scans, opens mail, receives deliveries, and maintains reception and conference areas. Requires customer service, telephone, attention-to-detail, multitasking, dependability, and proficiency with Outlook, Word, and Excel. Prior insurance agency or multi-line switchboard experience is preferred.

Provides professional service to commercial insurance clients, supporting account retention, renewals, marketing, endorsements, audits, cancellations, claims, certificates, finance agreements, and other service requests. Collaborates with risk advisors, carriers, underwriters, and internal teams while using insurance systems and customer service skills to address client needs accurately and promptly.

Originates and develops SBA and USDA business loan opportunities through marketing, referral-network development, and relationship management. Converts prospects into applications, structures financing packages, interprets financial statements and tax returns, manages credit and closing processes, and ensures compliance with SBA procedures, lending policies, AML, and BSA requirements. The role also supports conventional bankers, manages the loan pipeline, coordinates documentation, and may coach staff.

The role involves managing client relationships in the retirement plans industry, ensuring compliance, providing educational sessions, and assisting advisors with marketing and documentation.

Provide member-facing banking services including opening and maintaining accounts, processing monetary transactions, promoting bank products, handling teller duties, and ensuring compliance with AML/BSA rules while delivering excellent customer service in person, by phone, and by email.

Processes rental linens by stripping, sorting, treating, washing, drying, folding, pressing, stocking, and packing them for delivery. Loads linen totes into vehicles and provides cross-department assistance and customer service. Requires lifting, weekend and holiday availability, and work in varying weather conditions.

Provides investment advice, recommends suitable products based on client goals, executes buy and sell orders, maintains client communication, processes deposits, completes continuing education, and follows broker-dealer, AML, BSA, and federal compliance requirements.

Processes and closes consumer and commercial loans, prepares credit packages, coordinates documentation, clears exceptions, manages renewals and payoffs, and monitors loan activity. Supports deposit operations by opening accounts, processing transfers and wires, handling stop payments, making overdraft decisions, researching accounts, and resolving member service needs. Assists bankers with portfolio management and business development while complying with AML, BSA, and other banking regulations.

The Commercial Lines Marketing Manager leads the placement and marketing of commercial accounts, collaborating with producers and carriers to develop strategic insurance solutions and proposals for clients.

As a Risk Advisor - Personal Lines, you will assist clients in identifying insurance needs, recommend coverage options, and manage client communications. Responsibilities include developing leads, updating referral sources, tailoring strategies, reviewing policies for accuracy, and coordinating with carriers.

The Benefits Consultant is responsible for generating sales by analyzing client needs and presenting group health and life insurance solutions, maintaining client relationships, and managing team members.

The Benefits Consultant role involves generating sales through needs-based analysis, maintaining client relationships, and overseeing team members while providing client service and managing proposals and referrals.

Serve as a trusted advisor for complex commercial accounts, collaborating with producers, carriers, and internal teams to deliver tailored commercial insurance solutions, ensure accuracy, responsiveness, and regulatory compliance, and strengthen long-term client relationships.

Greet and direct members, operate the main telephone switchboard, handle basic typing and copying tasks, assist branch/department staff with daily duties, and adhere to federal banking regulations including AML/BSA.

The Treasury Management Advisor is responsible for driving treasury services revenue, supporting sales processes, assessing cash management needs, and ensuring member satisfaction through strategic treasury solutions.

Lead development and execution of proactive recruiting and employer branding strategies, build talent pipelines and campus relationships, manage internship and onboarding programs, ensure compliance with employment and regulatory laws, partner with leadership and marketing to meet workforce needs.

Lead design, delivery, and evaluation of training and professional development programs. Partner with senior leaders and subject-matter experts, manage L&D team, create career development plans, ensure compliance (including AML/BSA), coordinate with enterprise teams, and support M&A-related technical training.