Jobs at Tomra

Coordinates customer communications, logistics confirmations, service appointments, technician scheduling, and dispatch for installations and interventions. Handles inbound inquiries across phone, email, and chat; verifies readiness before dispatch; maintains CRM and ERP records; escalates unresolved issues; and supports customer satisfaction and operational improvement across new European markets.

Own and continuously improve global Sales systems across Microsoft Dynamics 365 CRM and IFS Cloud ERP. Translate business requirements into functional solutions, resolve incidents, drive process digitalization, and optimize Lead-to-Order, quotation, pricing, and order management processes. Collaborate with Sales, Finance, Operations, IT, and external partners while facilitating workshops, training, documentation, and adoption of new systems and processes.

Lead the UK people strategy for a rapidly growing organisation, partnering with senior leaders on workforce planning, organisational effectiveness, culture, and change. Build scalable HR processes, policies, and systems while overseeing the full employee lifecycle, including recruitment, onboarding, engagement, development, retention, and employment compliance. The role combines strategic leadership with hands-on operational delivery, coaching leaders and establishing the organisational foundations needed for sustainable growth.

Provides strategic and hands-on HR guidance to North American leaders across performance management, talent, organizational change, workforce planning, compensation, engagement, and employee development. The role builds people strategies, supports workforce planning and transformation, manages local HR matters, interprets policies, administers benefits, ensures compliance, and contributes to global HR projects and frameworks.

Serve as the local technical expert for TOMRA reverse vending machines and supporting systems. Analyze machine and operational data, provide technical guidance and configuration support, resolve complex technical issues, deliver training to technicians and service teams, and support new machine installations. The role collaborates with Service, Product, Operations, European colleagues, and global R&D teams to improve machine performance and customer outcomes.

Leads customer trials, demonstrations, equipment commissioning, performance verification, troubleshooting, and optimization for TOMRA food-sorting solutions. Analyzes performance data, presents recommendations, supports installations, and serves as a technical advisor to customers and sales teams. Works across engineering, service, sales, and project management while contributing to technical documentation and continuous improvement. The role is highly customer-facing, requires six-day onsite work in Bangalore, frequent travel across India and APAC, and work in varied food-processing environments.

Supports TOMRA reverse vending machine products through installation, configuration, troubleshooting, technical case management, performance monitoring, documentation, training, and deployment activities. The role collaborates with R&D teams in China, analyzes machine data and service trends, supports corrective improvements, and develops local product expertise. It also requires adherence to safety, HSE, and incident-reporting standards while communicating with technicians, customers, and internal stakeholders in English and Mandarin.

Leads the end-to-end design, configuration, installation, and testing of advanced sorting machines. Provides technical leadership to multidisciplinary engineering teams, supports optical and sensor technology development, guides system architecture decisions, and develops reusable engineering solutions and technical documentation. Collaborates with Product Management, manufacturing, supply chain, quality, and international business units to align technology with product and market requirements. Travel domestically and internationally is required.

Tests complete sorting machines and new technology platforms across software, firmware, hardware, optical, and electrical systems. Leads test plans, identifies issues, prepares reports, recommends improvements, and develops or tests AI models. Provides technical support to production, service, and customers through remote troubleshooting and on-site commissioning. Supports product and tool development and may travel domestically and internationally for equipment testing, troubleshooting, and technical assistance.

Tests complete sorting machines and technology platforms across software, firmware, hardware, optical, and electrical systems. Leads test planning, identifies defects, produces reports, recommends improvements, and develops and tests AI models. Provides technical support to production, service teams, and customers through remote troubleshooting and on-site testing, commissioning, and issue resolution. Requires domestic and international travel.

Build, operate, and improve TOMRA’s software development and CI/CD platforms. Responsibilities include maintaining on-premises infrastructure, Kubernetes clusters, virtual machines, AI hardware, GitLab, Artifactory, and shared engineering services. The role contributes to infrastructure as code, GitOps, automation, platform security, monitoring, incident troubleshooting, and developer tooling improvements across Linux and Windows environments.

Develops technical processing solutions for customers by evaluating production operations, designing equipment configurations and integrated systems, analyzing performance data, conducting demonstrations and trials, and supporting proposals and technical handovers. Partners with Sales, Service, Product, Engineering, and delivery teams to validate solutions, manage technical risks, present recommendations, and improve customer outcomes. Requires Spanish and English proficiency, CAD experience, customer-facing technical expertise, and travel within EMEA.

Manage health, safety, and environmental compliance across TOMRA Collection UK offices, warehouses, RVM sites, and partner locations. Develop risk assessments, safe systems, policies, emergency plans, and contractor standards; lead incident investigations, audits, training, and corrective actions. Engage regulators, customers, auditors, and partners, support HSE digital transformation, monitor emerging risks, and report performance through HSE KPIs. The role requires UK-wide travel as needed and promotes a proactive safety and sustainability culture.

Develop full-stack industrial digitalization systems connecting equipment protocols with Azure cloud platforms. Build real-time monitoring dashboards and scalable web applications using Vue and .NET Core/Web API, optimize databases, improve security and fault tolerance, and support data processing, industrial protocol development, Linux operations, and CI/CD implementation.

Assists system engineers with sorting-equipment testing, including collecting and weighing samples, recording and analyzing functional test results, supporting troubleshooting, and organizing test documentation. The role requires learning equipment operations, managing multiple tasks, communicating effectively, and using office software and basic English.

Designs and develops localized hardware for sorting machines, including schematics, PCB layouts, component selection, EMC and reliability design. Performs hardware debugging and testing, creates production documentation such as BOMs and Gerber files, and collaborates on FPGA, ARM, and MCU-based circuit development.

Coordinate IT and digital project delivery across European markets, including business case development, stakeholder approvals, vendor management, testing, training, go-live, and hypercare. Manage application lifecycles, governance, compliance, access, support models, risks, dependencies, and continuous improvement. Collaborate with IT, Security, Privacy, Legal, Finance, HR, Commercial, and other business stakeholders to ensure solutions meet business needs and TOMRA policies.

Leads TOMRA Food’s New Zealand PMO and project management team, overseeing strategic international projects, portfolio governance, resource planning, risk management, and stakeholder alignment. The role coaches project professionals, supports workforce planning, strengthens project delivery practices, and connects the NZ portfolio with the global PMO. It also partners with R&D teams to bring new products and technologies to market.

Coordinates smaller projects and workstreams by maintaining plans, schedules, documentation, risks, resources, reports, and change controls. Organizes meetings, tracks milestones and actions, supports project delivery, handovers, and lessons learned, and builds relationships with international stakeholders. The role suits an early-career professional with project coordination experience who wants to grow in project management.

Supervise daily recycling depot operations, lead and support a small team, maintain processing volumes and operational uptime, oversee workplace health and safety, manage stakeholder relationships, support customers, troubleshoot reverse vending machine issues with technicians, and ensure compliance with TOMRA safety standards. The role is hands-on and includes maintaining a clean, professional work environment.