Text logo - AI customer service platform

Text

Boston
Total Offices: 2
280 Total Employees
Text helps businesses provide amazing customer service and make more money online
Text is the company behind customer service software products such as: Text, LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget. We help brands provide better customer service at scale by analyzing, enriching, and automating text communication. Text is a sales AI agent and customer service platform. LiveChat is a real-time, live-chat software for ecommerce sales and support that helps ecommerce companies create new sales channels. ChatBot is an all-in-one platform to build and launch conversational chatbots without coding. HelpDesk is a simple ticketing system where you can manage all customer messages in one place and automate your support processes. KnowledgeBase is an AI-powered knowledge base software for lightning-fast customer support and effortless self-service. OpenWidget is a website widget that lets you contact potential customers without getting lost in overcomplicated solutions. Want to be a part of the journey and make customer service even better? Team up with us! Join the Developer Program to build apps and sell them in our Marketplace to 40K+ potential customers. Or let us help you incubate your product with the Incubator Program. Or join our Partner Program to earn commission by offering our products to your customers

Text Offices

OnSite Workspace

Employees work from physical offices.

Typical time on-site:
Boston, Massachusetts, USA
Wrocław, Dolnośląskie, POL

Perks + Benefits

Family + Childcare Benefits
Hosts company-sponsored family events

Healthcare Benefits
Offers dental insurance
Offers health insurance

Job Training + Talent Development
Offers mentorship program
Provides online course subscriptions
Provides paid industry certifications

Promotion Policies
Provides customized development tracks
Promote from within
Documented path to leadership development

Time Off
Offers generous PTO
Provides paid holidays

Technology We Use

Angular
Angular
FRAMEWORKS
Angular.js
Angular.js
FRAMEWORKS
AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
BigQuery
BigQuery
DATABASES
Docker
Docker
FRAMEWORKS
Elasticsearch
Elasticsearch
DATABASES
GitHub
GitHub
SERVICES
Golang
Golang
LANGUAGES
Google Cloud
Google Cloud
SERVICES
Kubernetes
Kubernetes
FRAMEWORKS
MySQL
MySQL
DATABASES
Node.js
Node.js
FRAMEWORKS
OAuth
OAuth
FRAMEWORKS
Google Cloud Platform
Google Cloud Platform
DATABASES
Confluence
Confluence
PROJECT MANAGEMENT
Google Analytics
Google Analytics
ANALYTICS
Google Docs
Google Docs
PROJECT MANAGEMENT
Google Drive
Google Drive
PROJECT MANAGEMENT
JIRA
JIRA
PROJECT MANAGEMENT
Tableau
Tableau
ANALYTICS
HubSpot
HubSpot
CRM
Shopify
Shopify
COMMERCE
Wordpress
Wordpress
CMS
Slack
Slack
COLLABORATION
Trello
Trello
PROJECT MANAGEMENT
Jira
Jira
PROJECT MANAGEMENT