Jobs at SunSoft Online

Manage a state agency’s Azure environment across compute, storage, networking, security, IaaS, PaaS, and SaaS services. Administer DNS, Domain Controllers, Azure Active Directory, Hybrid Join, and Azure AD Connect. Support Intune and MDM endpoint compliance, provide Tier 2 desktop support, document procedures, manage certificates, monitor Azure services, and remediate vulnerabilities. The position begins onsite in Phoenix and transitions to hybrid after two to three months.

Business Analyst supporting a state agency’s ERP division. Responsibilities include gathering and consolidating information into functional requirements, translating user needs into business and test scenarios, preparing stakeholder presentations and status reviews, coordinating multiple analysts, and producing technical documentation. The role requires at least three years of business analysis experience, strong communication and customer service skills, and the ability to prioritize multiple tasks. ERP experience is preferred.

Coordinates technology operations by translating business needs into requirements, user stories, workflows, business cases, and executive summaries. Serves as liaison among business units, technical teams, vendors, and leadership; manages priorities and follow-up; supports enterprise applications, hardware lifecycle activities, procurement, purchase orders, SAP/SRM budgets, documentation, records, and SharePoint content.

Provides general administrative support across multiple teams, including answering calls, customer service, mail and document processing, data entry, filing, scanning, records management, inventory tracking, form processing, electronic file organization, and platform file transfers. The role is full-time, hybrid in Phoenix, and requires strong organization, attention to detail, and administrative experience.

Perform GRC duties including risk assessments, audit reviews, POA&M development, incident investigation, and compliance research. Prepare audit documentation and coordinate with business units to improve security posture.

Architect, build, and maintain enterprise Drupal 10/11 sites, custom modules and themes. Integrate APIs and optimize MySQL/PostgreSQL. Lead performance, security updates, content migrations, and accessibility (WCAG 2.2 AA) remediation. Perform cross-browser and assistive-technology testing using JAWS, NVDA, and VoiceOver.

Develop and maintain Power Platform applications and automations for public safety. Integrate with SQL Server, SharePoint, and APIs; write T-SQL and SSRS reports; script ETL with PowerShell or Python. Provide daily system support, compliance, end-user training, business analysis with stakeholders, and participate in on-call rotation for mission-critical systems.

Provide front-desk and switchboard support for an Arizona state disability services office: answer and route calls, manage visitor check-in, schedule consultative exams, assemble and mail exam packets and transportation assistance, respond to inquiries, track assignments, fax/mail paperwork, and perform case development tasks requiring judgment and basic analysis.

Provide front-desk and switchboard support for a state disability services office: answer and route calls, check in visitors, schedule consultative exams, assemble and mail exam packets, respond to inquiries, track daily assignments, perform case-development tasks, and handle records, data entry, and transportation assistance distribution.

Perform risk assessments and audit reviews; produce findings, POA&Ms and non-compliance documentation; manage security and audit plans; investigate suspicious network activity and incidents; research compliance standards and work across business units on requirements, data flows, and information policies. Project management experience and security certifications preferred.

Support accounts receivable and collections by locating and contacting customers, processing credit card/check transactions and daily deposits, handling bank levies and debt referrals, validating and recording revenue, and performing general ledger account analysis and reconciliations. Work in a fast-paced, cross-trained environment and maintain written desk procedures.

Manage a caseload of dependent youth receiving federal Social Security, Veterans, or Railroad Retirement benefits. Ensure compliance with Arizona statute and federal rules, maintain documents, and coordinate benefits for up to several hundred cases. Work on-site with teamwork, attention to detail, and case management processes.

Manage grant budgets for a state education division: support budget planning, track and allocate multi-million dollar grants, provide budget updates to internal teams and sub-grantees, and assist with procurement tasks such as creating purchase orders and invoices. Position is full-time onsite in Phoenix on a 6-month W2 contract with background check and drug screening.

Gather and document business requirements for Salesforce solutions; translate needs into functional specifications; perform gap analysis, configuration support, testing, data mapping, process documentation, user training, change management, and Agile delivery support (Scrum/SAFe).

Oversee and administer agency budget functions: monitor appropriations, revenues, and expenditures; prepare monthly budget and revenue reports; develop and manage annual and new-program budgets; review financial transactions; support state budget process and audits; monitor legislation for budget impacts.

Provide technical support for the state's ERP (AZ360) and HR system (PageUp): respond to phone/email requests, troubleshoot with non-technical users, triage and escalate tickets in ServiceNow, run data integrity reports, document processes, and support new-user orientation.

Coordinate and manage right-of-way and municipal infrastructure projects in Phoenix. Responsibilities include stakeholder coordination (utilities, public agencies, contractors), permitting and easement support, utility records and 811 coordination, land-acquisition exposure, and onsite project oversight to ensure timely delivery of water, wastewater, transportation, and utility-related capital projects.

Lead end-to-end Experience Cloud architecture and implementation for a state agency. Design security/identity models, build high-performance LWR-optimized LWCs, implement personalization and Audience Targeting, architect integrations (Data Cloud, ERP, AWS, Marketing Cloud), define CI/CD and branching strategies, enforce coding standards, and mentor developers.

Coordinate right-of-way acquisition, permitting, easements, utility coordination, and land access for municipal water infrastructure projects. Track schedules, stakeholders, deliverables, maintain documentation and status reports, liaise with engineering, legal, utilities, and property owners; occasional local travel.

Perform accessibility audits and remediation to ensure WCAG 2.1/2.2 and Section 508 compliance. Test sites with screen readers and keyboard navigation, remediate PDFs, manage CMS content, write/edit web content, and advise content contributors and business users on accessibility best practices.