Jobs at SunSoft Online

Designs, implements, and maintains large enterprise network infrastructure supporting mission-critical computer-aided dispatch and emergency communications. Manages Cisco Catalyst and Nexus environments, Palo Alto firewalls, routing protocols, VPNs, network resiliency, monitoring, disaster recovery, and high-availability architecture. Coordinates copper and fiber installations, troubleshoots network issues, supports public safety operations, and supervises a small technical team. The role is fully onsite in Phoenix and requires local residency and in-person interviewing.

Analyzes electronic services, business processes, policies, and procedures to identify inefficiencies and recommend improvements. Gathers requirements, conducts surveys, prepares reports, presents findings, and coordinates implementation. Develops and executes QA test plans, evaluates technology systems, provides technical assistance and helpdesk support, and supports Lean continuous-improvement initiatives. The role manages multiple assignments and requires experience with XML, SQL Server, Azure DevOps, and quality assurance testing.

Lead a multi-phase enterprise software upgrade for a public-sector organization. Coordinate technical teams, vendors, data transformations, integrations, testing, environment deployments, risk management, stakeholder communications, training, and implementation readiness. The role is fully onsite in downtown Phoenix for an approximately six-month W2 contract.

Supports full-cycle recruitment for a public-sector organization, including job postings, sourcing, screening, reference checks, offer coordination, applicant tracking, recruitment reporting, and candidate communications. Partners with hiring managers and HR teams, attends job fairs and networking events, and maintains accurate applicant records. The role is primarily remote for Arizona residents, with occasional Phoenix meetings and travel throughout the state.

Design, deploy, administer, secure, monitor, and troubleshoot enterprise AWS cloud infrastructure. Automate provisioning and operational workflows using IaC, scripting, Git, and DevOps practices. Support Windows and Linux environments, virtualization, containers, networking, monitoring, auditing, cost optimization, and complex application infrastructure. Use AI-assisted tools and LLMs for engineering productivity, maintain technical documentation, and participate in occasional after-hours maintenance and onsite activities.

Develop and optimize Azure SQL and SQL Server databases, including queries, stored procedures, indexing, triggers, data warehousing, and ETL. Build and maintain AI agents using autonomous and multi-agent architectures, prompt engineering, and RAG pipelines. Support Azure App Services and C# .NET applications, troubleshoot performance issues, lead database projects, mentor junior developers, and document technical solutions.

Conduct management analysis and quality assurance testing for state eServices programs and systems. Develop QA test plans, investigate process improvement opportunities, collect and analyze data, prepare reports and recommendations, provide technical support, troubleshoot issues, and coordinate implementation. The role also supports tax-related compliance research, continuous improvement, metrics, policies, and operational documentation.

Develops communication policies and crisis procedures; writes and publishes media releases, talking points, correspondence, and press materials; responds to media inquiries; creates branding templates and style guides; coaches team members; and represents the agency at events and workgroups.

Technical Scrum Master will coach a team transitioning from Waterfall to Agile, facilitate Scrum ceremonies, support backlog refinement, coordinate technical and business dependencies, remove vendor and process impediments, and resolve technical roadblocks during a large greenfield enterprise implementation. The role is primarily remote but requires periodic Phoenix-area onsite meetings and an in-person interview.

Reviews public assistance applications and determines eligibility through interviews, fact gathering, and verification. Communicates with applicants, claimants, employers, representatives, healthcare providers, and government agencies to resolve concerns and explain program rules. The role is fully onsite in Phoenix, includes seven weeks of training, and involves an eight-week assignment with possible transition to permanent state employment.

Analyzes and documents Salesforce business and technical requirements for an Arizona state agency. Translates stakeholder needs into functional specifications, supports configuration and testing of Salesforce objects, workflows, validation rules, and reports, and performs gap analysis and process improvement. Develops process flows, data maps, and documentation; collaborates with developers and business units; provides user training and change-management support.

Conduct daily telephonic administrative hearings, take testimony, make evidentiary rulings, develop complete hearing records, and control proceedings. Review case files, ensure proper legal notice, and draft timely final decisions applying federal and Arizona law. The role requires clear legal writing, knowledge of evidence and administrative procedure, judicial ethics, and strong time management under deadlines. This is a fully remote W2 position serving an Arizona state agency.

Provide production support for Java web applications and services, diagnose and resolve complex production issues, deploy patches and enhancements, work full-stack across UI, controller, backend services and databases, and collaborate on automated testing and CI/CD within a small technical team.

Manage and process penalty review requests for taxpayer accounts, enter and maintain case data, evaluate documentation against statutes and policies, draft correspondence, respond to inquiries, and provide administrative support to the Taxpayer Services division to ensure accurate, compliant operations.

Senior Salesforce Developer to architect and build Experience Cloud sites (LWR/Aura), design security/identity and CI/CD models, develop high-performance LWC, implement personalization, automate processes (Flows/Apex), and integrate Data Cloud/APIs with ERP/AWS/Marketing Cloud.

Lead design, implementation, and management of Cisco and Palo Alto infrastructure for a mission-critical public safety CAD network. Deploy Palo Alto firewalls, optimize OSPF/BGP routing, perform upgrades/patching, troubleshoot complex issues, mentor network engineers, coordinate field site cabling and installations, maintain architecture documentation, and collaborate with stakeholders to ensure high availability and resiliency.

Perform complex financial transaction processing, account reconciliations, general ledger entries, and compliance reviews. Prepare routine financial reports, audit trails, and use state financial management systems and ERP software for high-volume data entry with strong accuracy.

Design, build, test, and deploy enterprise .NET web applications; integrate generative AI features using AWS Bedrock and Anthropic Claude; use AI-assisted coding tools; maintain CI/CD pipelines in Azure DevOps/TFS; optimize backend/data access and collaborate with architects, PMs, and analysts on solution delivery.

Lead design, development, and support of enterprise data integration solutions using Informatica IDMC. Build and optimize ETL/ELT pipelines, complex SQL, Salesforce and REST API integrations, and support CI/CD via Azure DevOps. Troubleshoot production issues, participate in code reviews, and translate business requirements into technical solutions.

Part-time procurement consultant to manage grant-funded procurements and contracts for an Arizona state health agency. Responsibilities include issuing and managing solicitations (RFPs, RFQs, RFGAs, Task Orders), ISAs, ensuring grant compliance, audit readiness, and coordinating with program leadership, finance, and the Chief Procurement Officer.