UI Adjudicator (Benefits & Eligibility Specialist) – State Agency – $18.61/hr W2 – 15 Openings – Phoenix Onsite – No Interview
UI Adjudicator (Benefits & Eligibility Specialist) – State Agency – $18.61/hr W2 – 15 Openings – Phoenix Onsite – No Interview
SunSoftOnline is hiring 15 UI Adjudicators for an Arizona state agency in Phoenix.
Requirements: Phoenix metro residency with your city on your resume · 2+ years customer service experience · high school diploma · reliable transportation · strong written and verbal communication · U.S. citizen or green card holder, no sponsorship · W2 only.
Preferred: experience performing eligibility reviews · previous insurance adjudicator experience.
The work: reviewing applications for public assistance programs and determining eligibility through interactive interviewing and fact gathering. Verifying application forms for accuracy and following up with applicants. Communicating with applicants to address concerns and determine resolutions. Explaining rules and policies to claimants, representatives, employers, doctors, and state and federal agencies to make qualification determinations.
The facts: $18.61/hr W2 · 100% onsite at 1789 W Jefferson St, Phoenix · Mon-Fri, 8-5 · must start October 5, 2026 (expedited onboarding required) · 7 weeks of in-person training · 8-week assignment, and contractors may be transitioned to permanent state employment after training · no interview, selection is from submitted files · HireRight background check and drug screening.
Closes Monday, September 14 at 3 PM.
Keywords: UI Adjudicator, Benefits Eligibility Specialist, Eligibility Interviewer, Unemployment, Public Assistance, SNAP, TANF, Medicaid, Claims, Customer Service, Call Center, Insurance Adjudicator, Case Management, Phoenix, Arizona
Skills Required
- Phoenix metro residency, with city listed on resume
- At least 2 years of customer service experience
- High school diploma
- Reliable transportation
- Strong written and verbal communication skills
- U.S. citizenship or green card holder status
- Must work on a W2 basis
- Must be available to start October 5, 2026
- Experience performing eligibility reviews
- Previous insurance adjudicator experience
What We Do
SunSoft Online is a US-operated IT consulting and technology services company that has been delivering solutions since 2006. The firm specializes in IT consulting, project delivery, and workforce support, focusing on placing highly qualified IT professionals—such as security engineers and product managers—with Arizona state agencies, government clients, and enterprise organizations across the United States.
