Salesforce Business Analyst – State Agency – $67/hr W2 – Phoenix, Mostly Remote - 6 Months
Salesforce Business Analyst – State Agency – $67/hr W2 – Phoenix, Mostly Remote - 6 Months
SunSoftOnline is hiring a Salesforce Business Analyst for an Arizona state agency.
Requirements before applying: Phoenix metro residency with your city on your resume
REQUIRED:
- Salesforce experience, with either Sales Cloud or Service Cloud
- Salesforce Administrator certification (ADM 201)
- Azure DevOps or Jira
- 5+ years as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years on Salesforce
- Proven experience gathering and documenting business and technical requirements
- Agile methodologies (Scrum or SAFe)
- Bachelor's degree
Preferred: managing large case management systems
The work: collaborating with business units to gather, analyze, and document Salesforce requirements. Translating business needs into functional specifications and working with developers. Serving as liaison between IT and business stakeholders. Performing gap analysis and identifying process improvements. Supporting configuration and testing of objects, workflows, validation rules, and reports. Developing process flows, data maps, and documentation. Conducting user training and supporting change management.
The facts: $67/hr W2
Closes Friday, September 11 at 3 PM.
Skills Required
- Phoenix metro residency and city listed on resume
- U.S. citizenship or green card holder; no sponsorship
- W2 employment; no C2C
- Salesforce experience with Sales Cloud or Service Cloud
- Salesforce Administrator certification ADM 201
- Azure DevOps or Jira experience
- 5+ years as a Business Analyst, Systems Analyst, or IT Analyst, including at least 2 years on Salesforce
- Experience gathering and documenting business and technical requirements
- Agile methodology experience with Scrum or SAFe
- Bachelor's degree
- Experience managing large case management systems
- Experience with data migration, integration tools, or Salesforce APIs
- Salesforce reporting and dashboard experience
What We Do
SunSoft Online is a US-operated IT consulting and technology services company that has been delivering solutions since 2006. The firm specializes in IT consulting, project delivery, and workforce support, focusing on placing highly qualified IT professionals—such as security engineers and product managers—with Arizona state agencies, government clients, and enterprise organizations across the United States.
