Teams at SunSoft Online

Manage web content and digital accessibility for a state veterans agency: run WCAG 2.1/2.2 Level AA audits (automated and manual), remediate non-compliant PDFs and media, perform semantic HTML/CSS fixes, administer the CMS, write plain-language content, and train content contributors for Section 508/ADA compliance.

Provide front-line, customer-facing administrative support for an immunization records program: receive and process requests, search and update state records, verify and issue records per Arizona regulations and privacy standards, manage mail and documentation, and handle high request volumes independently after training.

Support administration of grants and contracts for veteran services: review VDF applications for compliance, process approvals/denials, coordinate grant management and compliance, provide technical and administrative support, and collaborate with staff and partners to pursue grant opportunities.