SMS-Magic

Henderson, Nevada, USA
Total Offices: 3
208 Total Employees
Year Founded: 2008

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Jobs at SMS-Magic

Recently posted jobs

7 Hours Ago
Pune, Maharashtra, IND
Software • Conversational AI
The QA Engineer will be responsible for developing and executing test plans and cases, performing both manual and automation testing, and collaborating with development and product teams. The role involves identifying defects, maintaining test environments, and integrating testing scripts into CI/CD pipelines.
7 Hours Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Team Lead - Customer Support will manage and develop a team of support agents, ensuring efficient operations, high-quality service delivery, and customer satisfaction. Responsibilities include performance management, coaching, quality assurance, and process improvement, while utilizing tools like Salesforce and Zoho to enhance productivity. The position requires strong leadership skills and a focus on driving operational efficiency in a cloud-based environment.
Yesterday
Pune, Maharashtra, IND
Software • Conversational AI
The Senior Account Manager will manage key accounts to surpass revenue targets, identify upselling opportunities, collaborate with Customer Success, provide product insights, analyze markets, and foster long-term customer relationships while addressing service issues effectively.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
As a Customer Support Engineer, you will assist clients with technical issues, responding to inquiries, and ensuring smooth product adoption with platforms like Salesforce and Zoho. You'll manage customer cases, provide technical troubleshooting, and maintain client relationships, all while documenting interactions and contributing to knowledge bases.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Graphic Designer, Illustrator, and Visualizer is responsible for creating visual designs and illustrations that reflect the brand's story, producing high-quality video content, collaborating with teams on marketing initiatives, and managing multiple design projects to ensure quality delivery.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
As an Engineering Lead at SMS Magic, you will manage a team responsible for the development and maintenance of the Conversational Messaging Product. You will ensure high-quality software delivery while solving technical challenges and promoting innovative practices within the team.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Senior UI/UX Designer will translate business requirements into user-friendly designs by conducting user research, creating user flows, wireframes, and prototypes, and collaborating with stakeholders. The role requires an understanding of user-centered design, design thinking, and the ability to iterate on designs to enhance user experience.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
As an Engineering Manager at SMS Magic, you will lead a team focused on developing and maintaining a conversational messaging product, ensuring timely delivery of software solutions while solving complex technical challenges. Your responsibilities include mentoring engineers, conducting code reviews, and collaborating with teams on product development and deployment.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Senior Executive Assistant to the CTO provides high-level administrative support, manages the CTO's calendar and travel arrangements, organizes meetings, and ensures strategic planning alignment. This role involves communication with internal and external stakeholders, creating content, and optimizing operational efficiencies.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
As a Customer Success Manager, you will champion customer satisfaction, manage account growth, analyze client data for strategies, and collaborate with cross-functional teams to enhance the customer experience while ensuring revenue goals are met. You will also provide input for product improvement and manage issues proactively.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Technical Product Manager at SMS Magic will develop and manage the product roadmap aligned with Salesforce advancements, collaborate with cross-functional teams, lead agile processes, and write technical specifications. The role requires deep expertise in Salesforce and strong project management skills.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Chief of Staff will work closely with the Executive team to develop company strategy, manage board meetings, provide insights for strategic initiatives, oversee organization-wide projects, manage financial processes and communications, and create operational systems to improve efficiency.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Partner Account Manager at SMS-Magic will manage and expand global software partner relationships to drive revenue growth, collaborate on joint strategies, provide training, and oversee deal execution, ensuring alignment and optimizing partnership strategies through strong relationship management.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
As the Head of Product Engineering, you will build and lead cross-functional teams, oversee product launches, manage budgets effectively, and implement an agile working model. Your role is to ensure high-quality product delivery and develop leadership within the organization.
4 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
As Head of Product Marketing at Conversive, you will lead a cross-functional team to create and implement strategic messaging and positioning. Overseeing product launches and budget management, you will also focus on optimizing processes for operational excellence within a dynamic environment.
5 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Senior Account Manager will manage key accounts, driving upsell and cross-sell opportunities while collaborating with the Customer Success team to enhance customer experience and satisfaction. Responsibilities include market analysis, customer engagement, and insightful feedback to product and marketing teams.
7 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Contract Manager will interface with stakeholders and manage legal matters, focusing on contract assessments, negotiations, and compliance, while providing legal advice to various teams within the organization.
15 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
The Revenue Operations Executive manages dunning processes, communicates with customers regarding overdue payments, ensures compliance with company policies, prepares reports, reconciles accounts, and provides customer service. This role requires strong communication, negotiation, and conflict resolution skills, along with attention to detail and time management.
16 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
Develop new user-facing features using React.js, build reusable components, translate designs into high-quality code, optimize components for performance, integrate backend APIs with user interfaces.
18 Days Ago
Pune, Maharashtra, IND
Software • Conversational AI
As an L2 Technical Support Engineer, you will provide advanced technical assistance, troubleshoot complex issues, and collaborate with development teams to enhance customer satisfaction. You will manage support cases, document resolutions, and optimize customer-facing systems, primarily working with AWS and various programming technologies.