About the Role: As an Engineering Manager at SMS Magic, you will lead a dynamic engineering team responsible for developing and maintaining our innovative Conversational Messaging Product. Collaborating with cross-functional teams, you will ensure timely delivery of high-quality software solutions that meet both business and customer needs. Your role will focus on solving complex technical challenges, fostering a culture of innovation, and driving engineering excellence.
Experience:
- 6-8 years of experience in software development and leadership.
- Bachelor's degree in Computer Science or related field.
- Strong interpersonal, collaboration, and problem-solving skills.
- Proven communication skills with the ability to present complex ideas clearly.
- Demonstrated experience leading a team of 8-10 engineers.
Key Skills:
- Expertise in Python, React JS, Spring Boot, HTML, CSS, and JavaScript.
- Strong knowledge on Salesforce.
- Hands-on experience with back-end and front-end development.
- Strong knowledge of architecture design, microservices, and high-level diagrams.
- Cloud deployment and development experience with Docker, Containers, and CI/CD pipelines.
- Deep understanding of API integrations, application security (OAuth2.0, JWT), and scalable system design.
- Proficiency in databases (SQL/NoSQL), algorithms, data structures, and queueing systems.
- Experience working with QA teams, test strategies, and cloud deployment tools like Jenkins.
- Familiarity with Agile methodologies and unit testing frameworks (Pytest/Mockit).
Responsibilities:
- Lead and mentor a team of engineers, fostering a high-performance culture.
- Ensure adherence to coding standards, perform code reviews, and maintain best practices.
- Design scalable, reliable, and secure systems.
- Collaborate with cross-functional teams to manage product development and deployment processes.
- Identify risks, foresee issues, and guide the team through technical challenges.
- Own the product's end-to-end lifecycle from development to cloud deployment.
What working at SMS Magic Offers?
At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.
We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.
Plus, we offer
- The freedom and flexibility to handle your role in a way that’s right for you
- Gain exposure to a dynamic and growing global business environment
- Exposure to innovative and cutting-edge technology and tools
- Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams
- Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality.
About SMS Magic: Founded over 15 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.
Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible. SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.
Read mode about us at: www.sms-magic.com
Top Skills
What We Do
SMS-Magic is a proven, global messaging platform for popular CRM platforms, supporting small, mid-market and enterprise clients across 190 countries. SMS-Magic enables CRM users to engage buyers and win and retain more new customer revenue, while creating strong customer relationships that drive sustainable competitive advantage. SMS-Magic helps Marketers drive 6x more responses through automated campaigns, assists Sales and Account teams to increase engagement and win more deals, faster. Customer Support teams are able to handle 10x more cases with faster-than-ever resolution times. All through the power of seamlessly integrated and customizable conversational messaging. SMS-Magic is a popular messaging application found on the Salesforce AppExchange and Zoho Marketplace. Want to see it in action? Text keyword Demo: USA: 36343 AUS: +61 4095 64682 UK & ROW: +44 7860 017509
