Teams at Smartling

Supports and maintains enterprise customer web integrations using Smartling’s web proxy solution. Owns technical tickets, troubleshoots browser and network issues, leads customer workshops, creates diagnostic scripts and tooling, manages production configuration changes, and collaborates with Engineering on product fixes. The role requires strong web technologies, debugging, communication, and customer-facing technical consulting skills.

Designs and leads scalable technical integrations and implementations for enterprise customers. The role gathers requirements, develops solutions, manages implementation changes, leads technical workshops, troubleshoots complex issues, advises stakeholders, promotes platform adoption, and contributes to process improvements and internal tools. Strong experience with web technologies, REST APIs, scripting, and customer-facing technical solution design is required.

Manage end-to-end localization programs for enterprise clients, serving as the operational point of contact and coordinating cross-functional teams. Optimize localization workflows, configure tools, oversee project lifecycles, resolve client and internal issues, and implement process improvements using automation and AI. The role requires strong localization experience, client management, project coordination, reporting, organization, and communication skills.