Solution Consultant

Posted 8 Minutes Ago
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Hiring Remotely in United States
Remote
170K-200K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Smartling has everything you need to manage content translation & localization.
The Role
Supports enterprise and mid-market sales by creating customized demonstrations, presenting SaaS solutions, managing pilot implementations, resolving customer issues, and identifying expansion opportunities. Builds customer relationships, provides support, gathers product feedback, and improves internal tools and processes. Requires technical sales experience, website technologies, CMS platforms, databases, REST APIs, and solution-selling expertise.
Summary Generated by Built In

Overview 

Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.

Smartling is seeking a talented, motivated and tech-savvy Solution Consultant (Sales Engineer). This person would work as part of the Sales team to surpass our revenue goals by driving the successful adoption of Smartling solutions while building great customer relationships. In addition, the Solution Consultant would contribute to tools and process improvements, as well as play a key role in account management and overall customer satisfaction and growth.

You Will

  • Support Enterprise and Mid-Market Sales representatives to meet revenue goals
  • Create custom demonstrations based on customer needs
  • Demonstrate Smartling solutions
  • Manage pilot implementations with proven project management skills
  • Work with internal resources to solve customer issues
  • Build and sustain great customer relationships
  • Work with clients to identify business needs beyond the initial pilot phase
  • Provide customer support as needed
  • Develop new tools and process improvements
  • Contribute new feature requests and be a conduit for customer feedback

You Have

  • 3+ years of technical sales within a SaaS or internet technology company
  • Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc
  • Proficient with CMS systems and website creation
  • Experience with databases and RESTful API integrations
  • Relevant work with SaaS/Hosted Solutions strongly preferred
  • Experience with mobile application development is a plus
  • Practiced Solution Selling or equivalent

You Will Enjoy

  • Freedom 🏡 - we are remote-first
  • Growth  - an opportunity to learn and advance your career
  • Wealth 💰 - we offer a competitive salary and 401(k) + company match
  • Wellness - health insurance; free medical plan for you and your family
  • Balance - flexible PTO + 11 holidays; generous parental leave
  • Culture 🤝- an energetic, value-driven, and fun culture and team spirit
  • Bonus - employee referral program and Apple equipment

We are only considering candidates based in California at this time, as there will be occasional travel to local clients.

Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

We use E-verify platform for work authorization verification.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

The US national target pay range for this role is $170,000-$200,000, including variable component. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from amounts listed.

Skills Required

  • 3+ years of technical sales experience within a SaaS or internet technology company
  • Comfort with website technologies including HTML, CSS, XML, and JavaScript
  • Proficiency with CMS systems and website creation
  • Experience with databases and RESTful API integrations
  • Experience with SaaS or hosted solutions
  • Experience with mobile application development
  • Practiced solution selling or equivalent
  • Based in California

What the Team is Saying

SMARTLING EMPLOYEE
Smarling employee
Smartling Employee
Smartling Employee
Lynn
Smartling Employee
Smartling Employee

Smartling Compensation & Benefits Highlights

  • Affordable Benefits — A free medical plan for employees and their families is advertised, and postings also include medical, dental, and vision coverage. This reduces out-of-pocket premiums and can meaningfully increase the value of total compensation.
  • Leave & Time Off Breadth — Flexible or unlimited PTO with paid holidays is described, alongside generous maternity and paternity leave. These policies indicate strong support for time away from work.
  • Retirement Support — A 401(k) is offered, and current postings reference a company match. This enhances long-term financial security as part of total rewards.

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The Company
Dublin, Dublin
147 Employees
Year Founded: 2009

What We Do

Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.

Why Work With Us

One of our core values is to Take Care of Our People. Smartling is committed to each individual's professional and personal success. We offer convenient work-from-home option, health and well-being initiatives and career growth opportunities to give our employees the work-life balance needed to stay happy and productive!

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Smartling Offices

Remote Workspace

Employees work remotely.

Remote first.

Typical time on-site:
Dublin
We are located in central Dublin with lots of shops and restaurants within walking distance, as well as some beautiful architecture!

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