Jobs at Simpro Software Group

Own a territory and generate net-new business through prospecting, referrals, networking, discovery, demonstrations, negotiation, and closing. Maintain a self-sourced pipeline, meet activity KPIs, forecast accurately, and collaborate with sales engineering, implementation, and account management teams. The role requires proven B2B SaaS or field service sales experience, quota attainment, full-cycle selling expertise, CRM proficiency, strong communication, and the ability to visit clients.

Manage group-wide product enablement programs from roadmap through launch. Design certifications, training, demos, technical documentation, battlecards, e-learning, and sandbox labs for sales, implementation, and support teams. Coordinate with product, engineering, and marketing stakeholders across global regions, track readiness metrics, support release project delivery, and relay field feedback into product roadmaps. Use AI tools to scale learning assets and documentation.

Drives adoption of payment solutions across existing customer accounts, manages an activation quota, conducts targeted outbound outreach, supports onboarding, and closes complex fintech deals. Acts as a payment solutions authority, translates financial technology benefits into customer outcomes, provides product feedback, tracks pipeline performance, and collaborates cross-functionally to scale financial services growth.

Provides Level 1 customer support through phone and chat, troubleshooting software issues, documenting cases, resolving inquiries, and escalating complex problems. Maintains product and knowledge-base expertise, identifies technical and process improvements, advises customers on best practices, and collaborates across teams. May mentor peers and support onboarding while delivering empathetic, customer-focused service.

Lead and scale the AI sales organization across Simpro’s 23,000+ customer base in ANZ. Own team quota, cross-selling and expansion revenue, sales operating rhythms, KPIs, playbooks, hiring, onboarding, coaching, pipeline management, and performance improvement. Partner with Account Management, Marketing, and Product to drive revenue and influence product priorities while representing AI Sales in revenue leadership discussions.

Lead and scale a team of Account Managers focused on upselling, cross-selling, expansion revenue, and achieving set revenue targets while implementing sales strategies and coaching team members.

Own a territory-based, full-cycle net-new acquisition sales role for Simpro Group. Responsibilities include prospecting, building a self-sourced pipeline, conducting discovery and demonstrations, navigating buying committees, negotiating contracts, closing new logos, maintaining CRM and forecast accuracy, meeting sales KPIs, and coordinating post-sale handoffs. The role requires strong B2B SaaS or field service sales experience, quota attainment, hunter mentality, and effective value-based communication.

Own a territory and generate net-new business through prospecting, discovery, customized demos, negotiation, and closing. Maintain a self-sourced pipeline, meet activity KPIs, forecast accurately, and collaborate with sales engineering, implementation, and account management for post-sale handoffs. The role focuses on selling Simpro Group’s platform to businesses experiencing operational inefficiencies and requires consistent quota attainment in a full-cycle B2B sales environment.

Develops and executes customer marketing, advocacy, referral, review, webinar, event, sponsorship, and customer content programs across APAC. Builds customer champion networks, strengthens engagement and retention, generates referrals, manages review platforms, localizes global campaigns, and reports on program performance. Partners with account management, sales, product, and global marketing stakeholders for Simpro and AroFlo.

Conduct high-velocity, consultative sales with existing Simpro customers to demonstrate Simpro Lightning, run full sales cycles (often closing in 1-2 calls), manage a pipeline and quota, handle objections and negotiate to close upgrades.

Own full-cycle SaaS sales for Simpro Group’s AI-powered back-office solutions. Generate outbound pipeline, conduct product demonstrations, translate AI capabilities into profitability and ROI, handle technical and commercial objections, negotiate pricing, and drive customer adoption and expansion against quota. Partner with Account Managers and cross-functional teams while maintaining expertise across the product portfolio and feeding customer insights into product development.

Lead the enterprise QA strategy across web, mobile, and API platforms, including automated quality gates, test governance, risk analysis, release quality, and root-cause analysis. Manage outsourced QA vendors, contracts, SLAs, budgets, and distributed teams of 20+ engineers. Partner with product and engineering leadership, report quality metrics, and ensure reliable, secure software releases. Hands-on expertise with automation frameworks, API testing, and CI/CD pipelines is required, along with professional fluency in French and English.

Own and evolve the design system, UX guidelines, and governance frameworks. Lead user research, usability testing, prototyping, and validation for complex cross-product features. Partner with product and engineering teams, advocate for users, mentor designers, and deliver polished designs through production, including code when needed.

Owns finance systems supporting billing, revenue recognition, tax, payments, integrations, and month-end close. Translates accounting requirements into Salesforce configurations, maintains Salesforce-to-Sage Intacct transaction integrity, troubleshoots billing and synchronization issues, defines requirements for products and pricing changes, and automates Quote-to-Cash processes. Key standards include IFRS 15 and ASC 606.

Deliver end-to-end HR operations across the employee lifecycle, advise managers on people matters, maintain HR data and systems, support performance and reward cycles, contribute to workforce planning and organizational change, and manage early employee relations cases. The role also develops HR reporting and dashboards, improves processes through automation and AI, maintains operating procedures, and ensures compliant, consistent employee experiences.

Drive adoption and sales of Simpro Group’s AI back-office and Voice CSR solutions to existing trade and field-service customers. Run 3–4 daily product demonstrations, connect AI capabilities to customer profitability, answer technical questions, generate some outbound pipeline within existing accounts, build customer relationships, and close deals through short sales cycles.

Lead product vision and strategy, build and coach product teams, remove process impediments, scale best practices across teams, make cross-functional tradeoffs, represent the company at industry events, and create a collaborative, employee-centric environment.

Lead end-to-end AI-powered product development: define roadmap, identify AI opportunities, run experiments, engage customers, set success metrics, and drive product adoption and business outcomes.

Own and evolve the design system, UX governance, and component library; lead user research and usability testing; partner with product and engineering on complex features; rapidly prototype and validate concepts; mentor designers; and deliver polished designs through production, including code when needed.

Owns retention, renewal risk, and commercial growth for complex enterprise accounts. Builds executive relationships, develops joint success plans, leads business reviews, identifies expansion opportunities, manages negotiations, forecasts renewals, coordinates cross-functional issue resolution, and maintains account metrics. The role also creates scalable account-management playbooks and aligns SaaS platform value with client business objectives.