Search the 12 jobs at Simpro Software Group

The Implementation Coordinator supports the implementation team by coordinating appointments with clients, managing communications, prioritizing tasks, and maintaining accurate client records through the CRM system. They help troubleshoot scheduling issues and ensure that client needs are met throughout the implementation process.

As a Content Strategist, you'll implement content strategies, create high-quality copy, oversee editing and proofreading, collaborate with teams, conduct research and interviews, manage SEO content updates, and handle relationships with external contractors.

As a Senior Sales Operations Analyst at Simpro, you will drive sales effectiveness and efficiency by analyzing sales data, implementing process improvements, and providing insights to shape the sales strategy. Responsibilities include providing sales analytics, owning business inspections, implementing sales territories, and ensuring system integrity in Salesforce. The role requires a Bachelor's degree in Business, Finance, Data Analytics, proven experience in Sales Operations, proficiency in Salesforce CRM, strong analytical skills, and excellent communication abilities.

As a Customer Support Representative, you will engage with customers, answer inquiries, provide technical support, and identify software improvement opportunities. You will maintain records of interactions and suggest process enhancements while working in a team-oriented environment. This is an opportunity for growth and skill development within a supportive and energetic team.

The Senior Sales Engineer acts as a technical expert, translating technical product features into business benefits, collaborating with sales teams, addressing client concerns, and proposing solutions based on customer feedback. They maintain relationships with key customer decision-makers and keep abreast of industry trends.

The Associate Customer Success Manager maintains regular communication with customers to help them optimize their use of the product, resolve issues, and ensure customer satisfaction. They assist with onboarding, identify inefficiencies, and support revenue-generating product sales, acting as a trusted advisor throughout the customer journey.

The Enterprise Account Executive engages in full cycle enterprise sales of Simpro products, following up on qualified leads, generating new leads, and maintaining customer relationships through the sales process, which includes demos and negotiations. The role involves developing business, understanding client needs, executing a sales plan, and participating in team meetings for improvement.

Implementation Coordinators facilitate smooth operations during the onboarding of new customers at Aroflo. They manage new customer cases, ensure effective communication, collaborate with internal teams, and drive customer engagement for successful adoption of services.

The Implementation Team Lead is responsible for managing daily operations, supporting direct reports, mentoring team members, and overseeing project metrics. They align with business leadership and drive team performance, ensuring effective communication and customer satisfaction through strategic issue resolution.

The Implementation Specialist is responsible for providing product training and onboarding for clients using the AroFlo suite of products. This role involves tailoring training delivery to meet diverse client needs, building strong relationships, and offering ongoing support throughout the implementation process.

As a Customer Support Representative, you will engage with customers and internal stakeholders using various support methods. Responsibilities include providing technical support, addressing inquiries, and identifying opportunities for software improvements while maintaining records of interactions. This role offers a chance to enhance customer service skills in a vibrant environment.

As an Enterprise Account Executive, you will drive growth by identifying and closing new business opportunities with large enterprise clients, managing the full sales cycle, and collaborating with marketing and product teams to deliver tailored solutions. You will build relationships with decision-makers, exceed sales targets, and stay updated on industry trends.