Simpro Software Group
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The Customer Support Representative will engage with customers and clients, providing technical support and addressing billing issues. Responsibilities include utilizing effective communication methods to enhance customer support while identifying software improvement opportunities.
The Implementation Team Lead is responsible for managing daily operations, supporting direct reports, mentoring team members, and overseeing project metrics. They align with business leadership and drive team performance, ensuring effective communication and customer satisfaction through strategic issue resolution.
The Enterprise Account Executive engages in full cycle enterprise sales of Simpro products, following up on qualified leads, generating new leads, and maintaining customer relationships through the sales process, which includes demos and negotiations. The role involves developing business, understanding client needs, executing a sales plan, and participating in team meetings for improvement.
As a Senior Sales Operations Analyst at Simpro, you will drive sales effectiveness and efficiency by analyzing sales data, implementing process improvements, and providing insights to shape the sales strategy. Responsibilities include providing sales analytics, owning business inspections, implementing sales territories, and ensuring system integrity in Salesforce. The role requires a Bachelor's degree in Business, Finance, Data Analytics, proven experience in Sales Operations, proficiency in Salesforce CRM, strong analytical skills, and excellent communication abilities.
As a .NET Software Developer, you will work on new features and updates for web and mobile platforms, collaborate with product managers and designers, mentor teammates, and contribute to product development and quality assurance in a collaborative environment.
As an Enterprise Account Executive, you will drive growth by identifying and closing new business opportunities with large enterprise clients, managing the full sales cycle, and collaborating with marketing and product teams to deliver tailored solutions. You will build relationships with decision-makers, exceed sales targets, and stay updated on industry trends.
The Implementation Coordinator supports the implementation team by coordinating appointments with clients, managing communications, prioritizing tasks, and maintaining accurate client records through the CRM system. They help troubleshoot scheduling issues and ensure that client needs are met throughout the implementation process.
The Implementation Specialist is responsible for providing product training and onboarding for clients using the AroFlo suite of products. This role involves tailoring training delivery to meet diverse client needs, building strong relationships, and offering ongoing support throughout the implementation process.
Implementation Coordinators facilitate smooth operations during the onboarding of new customers at Aroflo. They manage new customer cases, ensure effective communication, collaborate with internal teams, and drive customer engagement for successful adoption of services.
As a Customer Support Representative, you will engage with customers and internal stakeholders using various support methods. Responsibilities include providing technical support, addressing inquiries, and identifying opportunities for software improvements while maintaining records of interactions. This role offers a chance to enhance customer service skills in a vibrant environment.
As a Customer Support Representative, you will engage with customers, answer inquiries, provide technical support, and identify software improvement opportunities. You will maintain records of interactions and suggest process enhancements while working in a team-oriented environment. This is an opportunity for growth and skill development within a supportive and energetic team.