Jobs at Simpro Software Group

Phone-first, high-velocity sales role selling Simpro Payments to existing Simpro/AroFlo customers. Run demo-led discovery, close quickly (1-2 calls), guide customers through signup and 30–90 minute activation sessions, track activity in Salesforce, collaborate with ANZ sales/account teams, and contribute product and playbook feedback.

Drive adoption and expansion of Simpro Group's AI back-office solutions across existing and non-managed accounts. Deliver technical demos, handle technical objections, generate outbound pipeline, support Account Managers on expansion deals, and carry an adoption/expansion quota. Advocate customer needs to product, master integrations, and out-position competitors to materially improve customers' profitability.

Frontline customer support role handling high-volume inbound phone and chat inquiries for a software product suite. Troubleshoot application issues, maintain case documentation, use knowledge base articles, escalate technical problems to senior staff, and deliver empathetic, customer-centric service while developing product expertise.

Drive sales growth by acquiring new customers and maintaining relationships. Develop and close large deals, collaborate with cross-functional teams, and manage long sales cycles through consultative selling.

The Territory Account Executive will manage sales in a designated area, acquire new customers, maintain client relationships, and report sales performance. Responsibilities include developing sales strategies, tracking sales activities, and collaborating with marketing and internal teams.

Own the full sales cycle for mid-market/enterprise accounts: qualify inbound leads, build pipeline, demonstrate value, negotiate and close complex SaaS deals, and collaborate with internal teams to ensure smooth onboarding and account growth.

Manage end-to-end renewals for a large portfolio of SMB and Mid-Market customers, reduce churn through proactive outreach and usage insights, identify and act on expansion opportunities, maintain CRM hygiene and renewal forecasts, follow playbooks and structured processes, and build strong customer relationships to drive revenue and value.

The Director of Account Management develops strategies to retain customers and drive revenue while coaching the team to manage customer relationships effectively.

The Office Manager oversees office operations, coordinates health and safety standards, manages front of house and facilitates internal events, ensuring efficient workplace functioning.

The Solutions Specialist drives product adoption and expansion within Simpro Group's customer base by providing technical expertise, conducting demonstrations, and supporting expansion deals with Account Managers.

The Account Manager will manage renewals, identify growth opportunities, maintain strong customer relationships, and operate within established processes. This role focuses on reducing churn and driving revenue growth among SMB and Mid-Market customers in a SaaS environment.

The Director of IT & Security will oversee enterprise IT strategy, manage corporate systems, enhance the modern workplace, implement security measures, and architect scalable infrastructure.

The Solution Specialist drives customer product adoption and cross-sell opportunities, providing technical expertise and support to Account Managers across Simpro Group's offerings.

The GTM Enablement Program Manager develops and delivers training and enablement activities for the GTM organization, collaborating with cross-functional teams and managing onboarding programs.

The Specialist drives product adoption among Simpro Group customers, generates cross-sell opportunities, supports Account Managers, and maintains strong customer relationships using technical expertise.

Manage the entire sales cycle for Aroflo, drive revenue growth, develop sales strategies, conduct product presentations, negotiate contracts, and collaborate with internal teams.

Deliver structured onboarding workshops for SmartStart and small Growth customers, guide foundational product setup and data/design sessions, lead early hypercare calls, maintain customer records in Salesforce, monitor portal readiness, escalate complex issues to senior ICs, and participate in team learning and quality reviews to progress along the IC career path.

The Solutions Specialist drives product adoption within existing customer accounts, generates cross-sell opportunities, supports account managers, and ensures clients realize value from Simpro Group products through technical expertise and customer engagement.

The Account Executive is responsible for acquiring new customers, maintaining relationships, driving sales, and providing solutions that meet client needs.

The Account Executive manages client relationships, drives sales growth, develops sales strategies, and collaborates with internal teams to meet customer needs. They are responsible for acquiring new clients and exceeding sales targets while maintaining accurate records and providing market insights.