Instructional Designer

Sorry, this job was removed at 04:11 a.m. (CST) on Friday, Aug 22, 2025
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Hiring Remotely in Australia
Remote or Hybrid
Cloud • Information Technology • Mobile • Productivity • Software • Cryptocurrency
Simpro is the global leading provider of business management software for the trades and services industry.
The Role

First Things First - What We Can Offer You

  • Leave to foster personal connections, health & overall well-being
  • Emloyee Assistance Program
  • Generous Parental Leave Program
  • Paid Volunteer Leave Days
  • Public Holiday Exchange Scheme
  • Delicious, free, chef-prepared lunch daily on site
  • Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
  • Talent Referral Program – get rewarded for referring a friend to join our team!
  • Casual dress and relaxed office environment
  • Fun team camaraderie and events
  • Opportunities for career progression and development
  • Diverse training & internal networking opportunities across all of our product lines
  • A range of other fantastic benefits!
  • Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job

We are looking for an experienced and proactive Instructional Designer to join our Learning & Development team. This role is crucial in designing and maintaining high-quality learning resources across the employee lifecycle - from induction to technical training. You’ll work closely with subject matter experts (SMEs), stakeholders, and cross-functional teams to deliver engaging and effective learning solutions that align with business objectives.
The Instructional Designer is responsible for identifying, recommending, and developing engaging, efficient, and effective learning solutions that meet the requirements of our global audience.

What You’ll Do

Learning Design & Development
  • Design, develop, and update learning resources including eLearning modules; storyboards; facilitator guides and job aids

  • ​Maintain and enhance induction/onboarding content for consistency and impact.

  • Identify learning needs and define course outlines, delivery methods, and assessments.

Stakeholder & Team Collaboration
  • Work closely with subject matter experts (SMEs) and partners to extract and translate technical knowledge into instructional materials.

  • Collaborate with members of the L&D team (e.g., multimedia developers, technical writers, graphic designers).

  • Support the broader L&D team with tasks as required.

  • Build and maintain relationships with L&D teams to align efforts and share resources; LMS administrators to manage content visibility and user access; and Internal stakeholders to align learning solutions with business needs.

  • Facilitate regular feedback and review cycles with SMEs and stakeholders.

Project & Team Leadership
  • Lead end-to-end learning projects, including needs analysis, design, delivery, and evaluation.

  • Develop and manage project plans, timelines, and communication strategies.

  • Collaborate with cross-functional teams (e.g., Product, Operations, HR, Marketing) to support business initiatives.

  • Participate in and contribute to performance improvement efforts.

Quality Assurance & Continuous Improvement
  • Ensure all learning materials are Up-to-date; Aligned with branding; Reflective of current systems, policies, and processes

  • Evaluate the effectiveness of learning programs and use insights to refine content and delivery.

  • Stay current with trends and technologies in instructional design.

  • Continuously review and improve work practices, systems, and processes.

What You’ll Bring

Essential:

  • Proven experience in instructional design or learning experience design.

  • Strong ability to manage multiple projects and stakeholders simultaneously.

  • Experience working with SMEs and translating complex content into accessible learning.

  • Excellent communication, facilitation, project management and stakeholder engagement skills.

  • Strong understanding of adult learning principles and instructional design methodologies (ADDIE, SAM, etc.).

  • Experience designing induction or onboarding programs.

Desirable:

  • Knowledge of Google Suite or products, Slack, Workday and Salesforce

  • Ability to work in fast-paced and evolving environments.
    Proficiency in using authoring tools (e.g., Articulate Storyline, Rise, Adobe Captivate, etc.) and LMS platforms.

  • Experience in technical or systems training development is a plus.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

*Please note, no agencies will be accepted in the recruitment of this role.  

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The Company
Broomfield, CO
440 Employees
Year Founded: 2002

What We Do

Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations.

Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices.

In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider.

Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!


Why Work With Us

We are ONE Team.

No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us:

We are One Team
We Innovate
We Own It
We Care
We Have Fun
We Understand

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