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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own and execute a major Customer Success Platform workstream from problem definition through delivery, adoption, and outcome measurement. Translate business needs into requirements and BRDs, prioritize roadmaps, partner with engineering, lead UAT and release communications, and embed AI-driven automation. Track adoption, usage, ROI, and business impact while communicating strategy and risks to senior executives. Influence cross-functional stakeholders without direct authority and set high standards for product craft and execution.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Provide strategic employment-law counsel across EMEA on hiring, dismissals, employee relations, restructurings, works councils, investigations, privacy, litigation, M&A, and workforce transformation. Partner with People, Ethics, Compliance, and senior leadership; develop compliant policies, training, and AI-related employment programs; manage outside counsel; monitor legal developments; and help create legal-service workflows on the ServiceNow Platform.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Sets enterprise-wide security strategy, architecture, standards, and controls across products and platforms. Leads threat modeling for complex and AI-driven systems, directs red-teaming and security assessments, applies AI to detection and vulnerability analysis, makes high-impact risk decisions, represents security leadership externally, and develops senior security engineers.
