ServiceNow Leadership & Management

ServiceNow Employee Perspectives

Whether it’s navigating multi-stakeholder enterprise deals or feeding real-time insights into product strategy, we’re at the frontline of innovation — and I want every team member to feel that impact in their daily work. 

Raghuveer Moorthy
Raghuveer Moorthy, Customer Success Transformation Executive

ServiceNow Employee Reviews

We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

Pat
Pat, Chief Technology Officer and Executive Vice President, DevOps
Pat, Chief Technology Officer and Executive Vice President, DevOps

What People Are Saying About ServiceNow

  • Strategic Vision & Planning: Senior leadership is repeatedly cited for a clear, people‑centric strategy and a sustained growth focus anchored in an AI‑driven platform narrative. Public statements and interviews present a consistent direction that aligns messaging across the company.
  • Employee Empowerment & Support: Company programs emphasize individual development plans, continuous feedback, and mental well‑being under a stated “People Pact.” Leaders are encouraged to role‑model healthy habits and foster environments where employees are supported to do their best work.
  • Open & Transparent Communication: Leadership communications stress regular two‑way dialogue to clarify roles and expectations, with leaders described as approachable and inclusive. Company materials highlight intentional communication designed to align employees to goals and strategy.

ServiceNow's Benefits

Hosts in-person all-hands meetings

Hybrid model to accommodate remote employees

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Utilizes an open door policy that encourages accessibility