Jobs at SeaWorld Entertainment, Inc.

Leads revenue management for two theme parks, overseeing pricing, promotional strategy, forecasting, analytics, and revenue growth. Directs a revenue management team, coordinates with Sales, Marketing, Finance, and Operations, and advises senior leadership on pricing and product performance. Develops promotion calendars, segmentation strategies, testing programs, reporting processes, and organizational improvements while managing stakeholders and achieving financial revenue targets.

Leads revenue management for SeaWorld and Aquatica San Antonio, overseeing pricing, promotions, forecasting, admissions products, segmentation, and revenue growth strategies. Integrates revenue planning with Sales, Marketing, Finance, and Operations; guides organizational change; manages stakeholders and direct reports; and presents pricing and performance insights to senior leadership. Uses analytics and testing to identify incremental revenue opportunities and improve promotional effectiveness.

Administers timekeeping and payroll adjustments, audits records for accuracy, reconciles daily revenue across POS and payment sources, prepares journal entries, supports payroll inquiries and reporting, coordinates group sales ticket logistics, troubleshoots cash-to-card kiosks, calculates incentive payouts, and assists with process improvements and scheduling functions.

Lead paid media strategy and execution to drive attendance, revenue, and brand awareness. Own media planning, budgeting, measurement (attribution, MMM, incrementality), and cross-channel campaigns. Manage a team, agency relationships, forecasting, dashboards, and integrated marketing including content, partnerships, and creative.

Coordinates reservations, registrations, check-in, payments, guest communications, mailing lists, and reporting for education programs including field trips, camps, tours, and sleepovers. Provides guest service and supports reservation operations while working flexible part-time shifts. Requires strong organization, Microsoft Office proficiency, a valid driver’s license, and the ability to meet physical and scheduling demands.

Lead and oversee design and construction of major capital projects across Orlando parks. Manage project managers and external partners, control budgets/schedules, ensure code and safety compliance, coordinate with cross-functional teams, and deliver multi‑million dollar attractions from concept through closeout while minimizing guest and operational impacts.

Supports seasonal Christmas shows by preparing, organizing, laundering, repairing, and inventorying costumes; assisting performers and stagehand activities; maintaining venue procedures; and completing paperwork. The role requires flexibility for variable shifts, physical work, outdoor conditions, cleaning chemicals, and holiday schedules. Candidates need a high school diploma, prior theater or costuming experience, a driver’s license, and the ability to lift up to 50 pounds.

Provides administrative support to the Vice President of Entertainment, manages confidential records and licensing documents, maintains office spaces and supplies, coordinates meetings and celebrations, tracks correspondence and mail, records leadership meeting minutes, and supports departmental morale and guest-facing needs. Requires strong organization, communication, discretion, Microsoft Office proficiency, schedule flexibility, and the ability to perform physical tasks in an office-based environment.

Performs revenue recognition and corporate accounting activities, including deferred revenue modeling, account reconciliations, journal entries, balance sheet reconciliations, internal controls, audit support, financial reporting, budgeting assistance, and special projects. Works with corporate and park stakeholders to ensure accurate and timely accounting and reporting.

Develops and manages social media content for Busch Gardens across owned channels. Responsibilities include content planning, production, editing, community management, influencer programs, brand monitoring, social reporting, asset library management, and coordination with marketing, PR, agencies, and guest services. The role supports integrated storytelling, digital marketing performance, content shoots, and brand consistency across social, digital, and traditional media.

Creates and organizes branded graphic, video, signage, digital, social, email, sales, and in-park marketing content for Busch Gardens and Water Country USA. Coordinates with agencies and internal teams, supports photo and film shoots, maintains the asset library, and ensures brand consistency across channels. The role is on-site and may require nights, weekends, and holidays.

Manages transportation, parcel shipping, freight, 3PL providers, and carrier relationships. Oversees FedEx and UPS performance, contract support, freight auditing, invoice discrepancies, transportation budgets, KPI reporting, compliance, cost reduction, and continuous improvement initiatives. Collaborates with Operations, Finance, Customer Service, Merchandising, and IT to improve logistics efficiency and service levels.

Supports HR operations for assigned business units, including employee relations, investigations, performance management, training, compliance, benefits, recruiting assistance, timekeeping issues, employee engagement, and policy communication. Maintains training and HR records, researches HR best practices, supports employment-law compliance, and helps improve HR processes and the employee experience.

Leads the creative vision and development of major themed-entertainment capital projects from concept through execution. Directs multidisciplinary teams, shapes immersive guest experiences, communicates creative intent, coordinates with internal and external partners, and ensures design quality and brand alignment. The role requires expertise in narrative placemaking, urban design, emotional design, architecture, interior design, and attraction development, along with strong presentation skills, portfolio evidence, and extensive industry leadership experience.

Leads park-wide financial strategy, budgeting, forecasting, financial reporting, controls, capital planning, labor efficiency, fraud prevention, IT, and timekeeping operations. Partners with the Park President, corporate finance leaders, and department executives to improve business performance, revenue, operational efficiency, and compliance. Manages staff and ensures accurate, timely execution of financial and support functions.

Provides analytical support for the Global Sales organization by tracking performance, analyzing trends, modeling business scenarios, supporting budgets and forecasts, managing incentive calculations, and preparing executive reporting. Partners with finance, revenue management, and sales leadership to deliver actionable insights, improve dashboards and reporting processes, and support data-driven business decisions.

Supports and grows relationships with online travel agencies and national reseller partners. Responsibilities include account support, contract and rate execution, promotions, reporting, partner onboarding, issue resolution, performance monitoring, and cross-functional coordination with revenue management, marketing, and distribution teams. The role provides responsive partner service, identifies growth opportunities, and monitors industry and competitive trends. Travel is expected 10–15%.

Owns day-to-day performance, troubleshooting, integration, and data integrity for a B2B sales platform supporting reseller and OTA partners. Serves as the technical liaison between sales, IT, and vendors; coordinates API integrations, partner onboarding, testing, UAT, documentation, and platform training. The role resolves issues quickly, translates technical requirements for business stakeholders, and supports distribution capabilities in a client-facing environment.

Support the Entertainment Costuming Department by managing laundry, shoe repair, costume deliveries, inventory, and quality assurance; collaborate with production and outside contractors; assist with sewing, fabric stocking, and project timelines while following safety protocols and flexible schedules.

Maintains confidential records, enters data, supports material inventory, communicates with ambassadors, vendors, and guests, documents theming orders and installations, monitors an entertainment phone line, records meeting notes, and maintains clean work areas and vehicles. The role requires Microsoft Office knowledge, strong communication, confidentiality, physical ability to handle up to 50 pounds, and flexible availability for varying shifts, nights, weekends, and holidays.