Scratch Financial

HQ
Pasadena
125 Total Employees
Year Founded: 2016

Scratch Financial Leadership & Management

Updated on October 26, 2026

What People Are Saying About Scratch Financial

  • Strategic Vision & Planning: Leadership is portrayed as having a coherent mission focused on veterinary financing and payments, with public partnerships and financing initiatives aligning to that direction. Feedback suggests executives articulate a clear high-level strategy connecting products like Scratch Pay and Scratch Checkout to the mission.
  • Open & Transparent Communication: Some accounts describe leadership as approachable and transparent, with practices like all-hands and cross-functional collaboration helping teams stay aligned. Feedback suggests opportunities for employees to take ownership alongside leadership visibility and access.
  • Strong Execution: Public announcements such as the Victory Park Capital facility and partnerships (e.g., CareVet) indicate concrete follow-through on the stated strategy. Feedback suggests leadership links mission to tangible initiatives and operational moves.

Scratch Financial's Benefits

Defined policies promoting a professional, respectful workplace

Defined values and mission statements

Engineering team utilizes pair programming

Hosts in-person all-hands meetings

We do Hub Days at our Pasadena, CA HQ, where all Scratchers come in for a 2 day event inclusive of an All Hands, team working sessions, and of course, games/dinner/drinks!

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Policies promote a low-ego, team-driven culture

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility