Scratch Financial
What's the Company Culture Like at Scratch Financial?
Frequently Asked Questions
Scratch is a place to grow, both personally and professionally. We value the human side of work and hold ourselves to high standards of quality, attention to detail, and respect, which is also what Scratchers can expect from each other. Everyone makes mistakes, and we believe what matters is learning from them. To support that growth, learning platforms and resources are available to the whole team.
What People Are Saying About Scratch Financial
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Collaborative & Supportive Culture: Colleagues are often seen as strong teammates who work cross-functionally and provide meaningful support, creating a low-ego, team-driven environment. Many accounts also emphasize meaningful work that reinforces connection across teams.
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Empowering & Trusting Leadership: Leadership is described as approachable and invested in employees, enabling autonomy and ownership on impactful projects. Respect and open communication are highlighted as enablers of initiative and growth.
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Healthy Workload & Retention: Work-life balance is considered solid for many, supported by remote-friendly flexibility and policies that respect time outside of work. Parents and caregivers are specifically noted as able to thrive without sacrificing impact.
Scratch Financial's Benefits
Employee feedback used to shape policies and strategy
Encourages autonomy and ownership from employees
Established employee awards to honor work and contributions
Managers give public shoutouts and celebrate employee milestones
Provides modern technology across teams
Quarterly engagement surveys to gauge employee satisfaction
Transparent sharing of company-wide eNPS scores
Has employee-led culture committees
Offers an Employee Assistance Program (EAP)
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers team workouts
Various teams have coordinated to do mountain runs and other outdoor activities
Offers wellness programs
We host company-wide meditation and stress management sessions.
Partners with nonprofits
We work with over a dozen non-profit animal shelters to bring them access to our simple financing solution
Provides access to an onsite gym
Provides employees with ability to schedule focus-time blocks
Provides onsite meditation space
Provides opportunities to volunteer in the local community
We host various company-wide charity events, such as volunteering at local animal shelters and crafting dog & cat toys for these shelters
Provides recreational clubs
Defined policies promoting a professional, respectful workplace
Defined values and mission statements
Engineering team utilizes pair programming
Hosts in-person all-hands meetings
We do Hub Days at our Pasadena, CA HQ, where all Scratchers come in for a 2 day event inclusive of an All Hands, team working sessions, and of course, games/dinner/drinks!
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Policies promote a low-ego, team-driven culture
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
We encourage remote work and have Scratchers in 15+ different countries presently. We believe so long as you communicate and complete work in an accountable way, the world is your oyster!
Provides work from home flexibility
Utilizes a flexible work schedule
Outside of core working hours of 9am - 11am PST, we believe Scratchers do their best work within their chosen schedule
Utilizes a hybrid work model
Utilizes restricted work hours
