Jobs at Santé (YC S23)

Lead short-form video strategy and execution across Reels, TikTok, YouTube, and social platforms. Shoot and edit videos, iterate on content for virality, build reusable asset frameworks, collaborate with Sales/Customer Experience/Engineering, and use analytics to prioritize reach, leads, and revenue.

Lead short-form content strategy and production to reach non-technical local retailers. Shoot and edit viral videos, iterate on content via analytics, build reusable content frameworks, and collaborate with Sales, CX, and Engineering to align brand, drives leads and revenue.

Design, build, and ship production AI agents and ML systems for retail merchandising, document understanding, retrieval/ranking, and evaluation. Own full model lifecycle from research to production, build evaluation/observability, and collaborate with engineers, PMs, and store owners to drive measurable merchant impact.

Own and harden the sale write path, payments integrations, database fleet, and observability stack. Drive reliability, idempotency, transactional correctness, performance tuning on Postgres, Datadog instrumentation, caching strategy, and architectural patterns for offline-resilient multi-location POS. Partner across teams and productionize AI-agent assisted code and standards.

Build payroll, bill-pay, bank-embedding, and accounting integrations. Design auditable double-entry ledgers, idempotent payment execution, reconciliation, and financial-correctness patterns. Collaborate with Platform Engineering and merchants, debug production discrepancies, and productionize AI-agent-assisted code.

Outbound-focused SDR role targeting liquor store owners to book qualified meetings via cold calls, email, text and social. Conduct high-velocity outreach, iterate on scripts and follow up consistently. Report to CEO, with progression to full-cycle AE possible after consistent performance.

Own customer onboarding and data migrations for beverage retail POS customers. Write scripts and Google Sheet formulas, provide frontline support and training, investigate issues, gather user feedback, write PRDs, and collaborate on product direction and feature design while using AI tools to improve efficiency.

Full-cycle sales role selling a POS and eCommerce platform to liquor store owners. Run high-velocity outreach across phone, email, text and social, qualify leads, manage dozens of active deals, and close deals (typical 21-day cycle) before handing customers to Customer Experience. In-person role based in Manhattan, NYC.