Product Designer

Posted 8 Days Ago
New York, NY, USA
In-Office
120K-160K Annually
Entry level
Fintech • Payments • Retail • Software
The Role
Design intuitive desktop and mobile experiences across checkout, reporting, settings, eCommerce, onboarding, AI workflows, and agentic interfaces. The designer will research customer needs, prototype with Figma and AI coding tools, collaborate with engineering on scope, establish design guidelines, and create a cohesive visual identity across the product and go-to-market assets.
Summary Generated by Built In
Product Designer
About Santé
Santé is the #1 operating system for local retailers.

Our platform runs the entire store — point of sale, integrated payments, eCommerce, inventory management, delivery-app integrations, marketing, bookkeeping, and AI Agents — so the owners of liquor, grocery, and convenience stores can compete like the big chains without losing what makes them local.

We're building a future where the corner liquor store has better technology than the national retailer: one place for selling to customers everywhere with AI agents that spots slow-moving inventory and creates the promotion to move it. Every feature we ship lands in real stores the same week, and the feedback loop is fast and direct.

Just two years into the business, Santé is delivering meaningful growth for hundreds of local retailers across the US:
  • Cutting payroll costs by $35 - $50k with agents that handle admin work for store owners
  • Increasing revenue by 10-15% with eCommerce and marketing agents that drive sales

Everyone on our team is the domain expert on the problems they’re responsible for solving. We’re also curious about what living in the future means, and we are committed to bringing it to our customers. We challenge current assumptions and explore new workflows. We believe that this is the only way to create a generational company that lasts a century.

About the Role
We’re looking for someone with world-class taste and product sense to join us as our first product design hire.

We need help bringing intuitive interfaces to both desktop and mobile for our vast product. We move fast and ship daily. Many of your designs will be in production the next morning.

You will touch the checkout screen, reports, tables, settings page, mobile app, onboarding, eCommerce, AI flows, and agentic interfaces. You’ll help build our design guidelines on both Figma and in code. You’ll help us turn our existing designs into delightful experiences our customers will love.

Color, hierarchy, and form should come naturally to you, and so does an intuition for how people behave. You know why you like something and why you don't. You notice when something feels off and recognize beautiful designs in the everyday world. You push your convictions, but you’re humble enough to explore and iterate on ideas when you’re uncertain.

We believe that these are qualities and work culture that will help us build a world class product.

We’re excited to learn together and create something wonderful with you.

In this role, you will
  • Listen to customers and internalize their root problem, figuring out what they’re actually trying to do
  • Design intuitive, simple, and delightful interfaces that solve the root problems
  • Explore new ways customers will work alongside AI agents
  • Prototype desktop and mobile designs with Claude/Codex and Figma
  • Collaborate directly with engineering to determine scope for all user-facing work
  • Build our design guidelines
  • Define a cohesive visual identity across our product as well as GTM assets
Who You Are
  • Humble
  • Very high bar
  • Obsessive about your craft
  • Have experience designing and building your own ideas
  • Can prototype with Codex, Claude Code, Conductor, etc. and Figma

Compensation
$120,000 - $160,000 + Meaningful Equity

This range reflects the expected compensation for this role. Compensation within the range is determined based on experience, skills, and scope of responsibilities. In addition to base salary, we offer meaningful early-stage equity — this team's work is the foundation the company compounds on.

Benefits
  • Company-sponsored benefits
  • 401(k)
  • Nightly team dinners
Compensation
The base pay range for this role is $120,000 – $160,000 per year.

Skills Required

  • Experience designing and building your own ideas
  • Ability to prototype with Codex, Claude Code, Conductor, or similar tools and Figma
  • Strong product sense and high visual design standards
  • Ability to design intuitive desktop and mobile interfaces
  • Ability to listen to customers and identify root problems
  • Ability to collaborate directly with engineering on user-facing work scope
Am I A Good Fit?
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The Company
HQ: Silver Spring, MD

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