About Rethink First
Rethink First is on a mission to inspire hope and power potential. We are a market leader in behavioral and mental health technology, serving employers, schools, government agencies, behavioral health providers, clinicians, and families worldwide.
The Opportunity
The Manager, Software Development leads one software development team, or a clearly defined front-end, back-end, or full-stack product area, responsible for delivering reliable, secure, and scalable solutions within Rethink First. The role owns direct people management, coaching, performance, delivery execution, quality, operational readiness, and practical team-level adoption of AI-DLC to improve how software is planned, built, tested, released, and supported.
The ideal candidate is a hands-on software development leader who develops engineers, removes delivery barriers, and helps the team use AI responsibly within a disciplined development lifecycle. They bring clarity when priorities evolve, move work forward with sound judgment and a strong sense of ownership, operate effectively in a fast-moving environment, and build trusted stakeholder alignment across Product, Operations, Support, Security, and customer-facing teams. Enterprise architecture strategy and governance are outside the scope of this role.
What You’ll Do
Lead one front-end, back-end, or full-stack software development team within an assigned product area through planning, execution, delivery, release readiness, and ongoing support of product commitments.
Manage, mentor, and develop engineers through coaching, feedback, clear expectations, performance management, and practical growth plans.
Partner with Product Management to translate roadmap priorities into achievable team delivery plans, user stories, sequencing, capacity planning, and measurable outcomes.
Remain technically engaged by partnering with technical leads where applicable, guiding team-level design discussions, reviewing code and technical approaches when needed, supporting proof-of-concept work, and reinforcing sound engineering practices.
Strengthen engineering execution through pragmatic Agile practices, predictable planning, repository health, automated testing, quality gates, technical debt management, operational readiness, and production learning.
Serve as a trusted cross-functional partner to Product, Operations, Support, Security, and customer-facing teams; resolve customer issues, strengthen feedback loops, navigate tradeoffs, and keep team priorities aligned with operational and business needs.
Build a culture of ownership, quality, trust, collaboration, and continuous improvement; use delivery, quality, reliability, and team-health measures to guide decisions.
How We Work with AI
Embed AI-DLC practices into day-to-day software delivery to improve productivity, quality, documentation, testing, and release confidence without replacing sound engineering judgment or human accountability.
Establish practical team-level guardrails for AI-assisted coding, testing, review, security, privacy, and release validation, with clear accountability for human judgment and final acceptance.
Coach the team on effective AI-assisted development practices, including context engineering, test generation, refactoring support, documentation support, and responsible use of agents or copilots.
Measure AI-DLC effectiveness through delivery predictability, cycle time, defect trends, quality of AI-assisted output, review findings, team adoption, and business impact.
What We’re Looking For
6+ years of software engineering or web development experience, including 2+ years leading engineers as a manager or technical lead.
Proven success delivering SaaS, web, mobile, or cloud-based software products in a fast-moving environment with evolving priorities and multiple stakeholders.
Strong technical foundation in modern software development, including C#/.NET, SQL, APIs, JavaScript/TypeScript, cloud platforms such as Azure, automated testing, CI/CD, and secure development practices.
Demonstrated ability to improve engineering practices, resolve delivery risks, manage technical debt, and support modernization while maintaining product stability.
Track record of leading a team through growth, modernization, or organizational change while sustaining engagement, accountability, and delivery momentum.
Sound judgment and initiative, with the ability to make decisions, surface tradeoffs, and advance work with limited direction while keeping stakeholders aligned.
Experience building healthy development team practices, including prioritization, sprint planning, estimation, code review, test automation, incident response, and performance visibility.
Practical experience applying AI-assisted development within a software team, including context engineering, evaluation, human oversight, automated gates, and security and privacy controls.
Nice to Have
Healthcare technology experience and familiarity with HIPAA, HITRUST, SOC 2, cybersecurity, privacy, and resilience.
Experience improving developer productivity, test automation, CI/CD, observability, or modernization of established SaaS products.
Experience with LLM platforms, coding agents or copilots, AI evaluation, or developer-platform tooling.
Benefits:
Generous health, dental, & vision benefits package
Flexible paid time off
11 paid company holidays
401k + matching
Parental leave
Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.
Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OK, OR, PA, RI, TN, TX, VA, WA, WI, WY
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.
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Recruiting Fraud Alert: Job applicants should be aware that there are external parties posing as RethinkFirst recruiters. These scams may include fraudulent communications via social media platforms (such as LinkedIn), email, or requests to schedule interviews. Note that any recruiting related communication you receive from RethinkFirst would come from an @rethinkfirst.com e-mail address, @applytojob.com email address (via our talent acquisition system), ‘[email protected]’ email address, and/or be found on the Rethinkfirst.com website. Please also note that at no point during our recruitment process will we request any form of monetary payment. If you believe that you have been a victim of job recruiting fraud, you should file a report with your local law enforcement.
Skills Required
- 6+ years of software engineering or web development experience
- 2+ years leading engineers as a manager or technical lead
- Experience delivering SaaS, web, mobile, or cloud-based software products
- Technical foundation in C#/.NET, SQL, APIs, JavaScript/TypeScript, cloud platforms such as Azure, automated testing, CI/CD, and secure development practices
- Experience improving engineering practices, resolving delivery risks, managing technical debt, and supporting modernization
- Experience leading a team through growth, modernization, or organizational change
- Experience with prioritization, sprint planning, estimation, code review, test automation, incident response, and performance visibility
- Practical experience applying AI-assisted development, including context engineering, evaluation, human oversight, automated gates, and security and privacy controls
- Healthcare technology experience and familiarity with HIPAA, HITRUST, SOC 2, cybersecurity, privacy, and resilience
- Experience improving developer productivity, test automation, CI/CD, observability, or modernization of established SaaS products
- Experience with LLM platforms, coding agents or copilots, AI evaluation, or developer-platform tooling
RethinkFirst Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight comprehensive medical, dental, and vision coverage alongside mental‑health resources, an EAP, and access to RethinkCare for employees and several friends or family members. Benefits snapshots and employer descriptions consistently portray health coverage as a strong element of the package.
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Leave & Time Off Breadth — Careers content describes generous PTO, paid sick/safe time, and paid holidays, with many roles operating flexibly or remotely to support work‑life balance. Third‑party listings reiterate broad time‑off offerings as part of the standard package.
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Wellbeing & Lifestyle Benefits — Access to RethinkCare, mental‑health benefits, an EAP, and remote/flexible work options underscore a holistic focus on wellbeing. Observations indicate these lifestyle supports are a distinctive part of the total rewards mix.
RethinkFirst Insights
What We Do
Rethink aims to provide families, educators and behavior healthcare providers affordable, best practice treatment solutions for children with special needs. Rethink is unique in our foot-print offering clinical support, best-practice tools, and research-based content via technology to all market segments, reaching more children with special needs than any other solution. Our platform supports curriculum planning, professional development, parent training, and tracking of student progress. Through video and online tools, we bring to life best practice teaching, treatment, and intervention strategies that help educators, parents, and clinicians personalize instruction for every child. The Rethink program is currently being used by employers, the US Department of Defense, Managed Care, Medicaid, federal, state and social service agencies, public school districts, and families nation- and worldwide.
Why Work With Us
Together, we’re a team of passionate, talented and motivated people working every day to help others live healthier, happier and more productive lives. Individually, we’re an incredibly diverse group of people who respect each other, celebrate our differences and unique talents and enjoy meeting new friends and colleagues along the way.
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RethinkFirst Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
RethinkFirst offers employees the opportunity to work remotely from the comfort of their home with occasional visits to the office in our beautiful Chelsea-based NYC office. Some roles have specific requirements around travel and in-office needs.
