Jobs at Razorpay

Act as Finance Lead for the Engage vertical: build and maintain complex revenue recognition models, enable sales with scenario simulators, lead statutory audits and month-end close, manage working capital and liquidity, design automated reporting/dashboards (Looker/Excel/PowerBI), drive cross-functional process improvements, and mentor junior analysts.

Serve as primary technical post‑go‑live contact for Super Enterprise Merchants: troubleshoot issues, escalate bugs via Jira, drive product adoption, map customer needs to platform features, gather feedback, and coordinate with Sales, Product, and Engineering to ensure timely resolutions and improvements.

Lead pre-sales technical discovery and design tailored payment solutions for enterprise clients. Drive technical onboarding, manage implementation timelines, liaise between clients and internal teams, troubleshoot issues, propose product improvements, and leverage AI tools to streamline proposals and documentation.

Drive B2B sales targeting export-focused businesses, freelancers, SaaS and service providers. Own full sales cycle from lead qualification to closure, manage pipeline and revenue targets, collaborate with marketing/product/operations, maintain merchant relationships, and monitor competitors and market trends to craft value-driven pitches.

Lead product design across Razorpay's fintech products: drive research, define user journeys, create visual design systems, collaborate with product and engineering, mentor designers, and deliver data-informed, usable experiences.

Lead AI-driven product initiatives to automate internal workflows and boost operational efficiency. Identify high-impact AI use cases, design intelligent agents and integrations, prototype using no-code/low-code and automation tools, and partner with engineering, data science, design, and compliance to deliver production-grade AI solutions.

The Manager, Group Compliance will enhance compliance frameworks, conduct risk assessments, adjudicate complex cases, and support regional regulatory initiatives.

Lead a team of ~15 integration engineers to own end-to-end merchant integrations, troubleshoot APIs/webhooks/SDKs, manage escalations and incidents, improve operational metrics (SLA, MTTI, CSAT), create SOPs/runbooks, and collaborate with Product, Engineering, Sales, and Customer Success to reduce recurring issues and drive automation.

Lead Razorpay's AEO strategy and execution: optimize content and technical site readiness for AI agents, build AEO monitoring and dashboards, automate SEO/AEO workflows, collaborate with product/engineering, and measure AI-driven attribution to drive pipeline and visibility across LLMs and AI answer engines.

Drive sales in Southeast Asia by achieving targets, building and forecasting a healthy pipeline, owning end-to-end sales cycles, collaborating with internal teams, understanding client needs, and proposing Razorpay payment solutions while leveraging AI to improve productivity.

Lead and operationalise privacy for Razorpay: implement DPDP/GDPR requirements, run DPIAs/PIAs, assess cloud and vendor privacy, own AI/LLM privacy onboarding, build compliance automation and dashboards, and technically lead a Lead Compliance Engineer while partnering with engineering, product, legal, and regulators.

Design, build, and scale payment infrastructure; drive product and design discussions; design and implement REST APIs and web features end-to-end; contribute to open-source; and ideate new product directions to simplify online payments.

Lead and scale Razorpay POS partner ecosystem (SIs, referral, OEMs, banks). Own partner strategy, commercial negotiations, GTM, cross-functional program delivery, partner onboarding and performance management to drive merchant acquisition, POS deployments, and revenue growth.

Own and grow RazorpayX payout partnerships by identifying, onboarding, and nurturing enterprise channel partners. Drive revenue, partner engagement, scalable programs, cross-functional collaboration, and track performance. Represent Razorpay at events and travel domestically up to 50% to meet partners.

As a Technical Account Manager, you'll support Super Enterprise Merchants by resolving technical challenges, fostering relationships, and collaborating with product teams.

As a Customer Success Executive, you'll ensure merchant satisfaction through seamless onboarding, responsive support, advocacy, and issue management, while refining processes for operational efficiency.

The Solutions Engineer will support technical implementation for Curlec by Razorpay, ensuring smooth platform integration for enterprise clients while managing client relationships and feedback.

Own growth and GTM for TrustScan: drive cross-sell/up-sell across Enterprise, Mid-market and SME merchants. Collaborate with Product, Sales and Analytics to build strategy, define metrics, manage the sales funnel, surface data-driven insights, identify opportunities, and improve penetration and pipeline based on merchant feedback.

Lead enterprise partnership efforts for RazorpayX payouts (business banking, payroll, vendor payments). Identify, onboard, and nurture enterprise channel partners, drive partner engagement and revenue, build scalable partnership programs, track partner performance, collaborate cross-functionally, represent Razorpay at events, and travel domestically up to 50%. Role includes individual revenue quota and team management.