Jobs at Razorpay

As a Technical Account Manager, you'll support Super Enterprise Merchants by resolving technical challenges, fostering relationships, and collaborating with product teams.

The Senior Engineering Manager at Razorpay leads engineering teams on multiple projects, focusing on talent acquisition, strategic roadmap, mentoring, and influencing engineering culture to drive impactful solutions.

As a Customer Success Executive, you'll ensure merchant satisfaction through seamless onboarding, responsive support, advocacy, and issue management, while refining processes for operational efficiency.

The Solutions Engineer will support technical implementation for Curlec by Razorpay, ensuring smooth platform integration for enterprise clients while managing client relationships and feedback.

Own growth and GTM for TrustScan: drive cross-sell/up-sell across Enterprise, Mid-market and SME merchants. Collaborate with Product, Sales and Analytics to build strategy, define metrics, manage the sales funnel, surface data-driven insights, identify opportunities, and improve penetration and pipeline based on merchant feedback.

Lead AML and financial-crime risk functions for merchant onboarding and monitoring. Conduct CDD, sanctions screening, transaction monitoring, investigations, escalations, quality control, and process improvements. Serve as SME on fraud, chargebacks, and regulatory reporting while coordinating with stakeholders and partners.

Lead enterprise business development and manage strategic accounts, driving growth through consultative sales and complex sales cycles. Build relationships with senior leadership to create customized payment solutions and achieve revenue goals.

The Senior Software Development Engineer will drive product discussions, scale payment infrastructure, shape REST APIs, and promote engineering excellence.

Lead enterprise partnership efforts for RazorpayX payouts (business banking, payroll, vendor payments). Identify, onboard, and nurture enterprise channel partners, drive partner engagement and revenue, build scalable partnership programs, track partner performance, collaborate cross-functionally, represent Razorpay at events, and travel domestically up to 50%. Role includes individual revenue quota and team management.

Manage and grow relationships with startup clients, drive cross-sell/up-sell to meet portfolio quotas, conduct business reviews, resolve escalations, coordinate internally to meet client needs, monitor SLAs, and maintain CRM records.

Partner with business functions to identify skill gaps, design and deliver training plans, manage training operations and LMS, drive AI-native learning initiatives, measure training impact with data, and manage stakeholders and external vendors to improve team capability and performance.

Own reliability, latency, and availability for bank payment corridors; build bank-agnostic integration layers; drive SLOs, observability, retry/circuit strategies and API design; partner with banks and cross-functional teams to reduce SRs and scale payouts, using AI/ML for anomaly detection and predictive rerouting.

The Associate in Growth Operations will manage outbound calls, follow-ups, CRM updates, and merchant issue routing, focusing on churned merchants and supporting additional merchant segments as needed.

Lead and mentor a platform engineering team while hands-on designing, coding, and operating highly scalable, resilient distributed systems. Define platform strategy and roadmaps (API gateways, service mesh, messaging, observability), improve reliability and MTTR, drive SRE/chaos engineering practices, collaborate with product and business, and hire and grow senior engineering talent.

Own a product area end-to-end: define strategy and roadmap, engage customers and partners, write specs, prioritize and drive execution with engineering/design/analytics, measure outcomes, and build scalable platform solutions focused on growth, monetization, automation, and reliability.

The Manager, Group Compliance will enhance compliance frameworks, conduct risk assessments, adjudicate complex cases, and support regional regulatory initiatives.

The Public Relations Manager will enhance Razorpay Curlec's reputation in Southeast Asia through storytelling, media engagement, and strategic PR programs, managing media relationships, and executing a PR strategy aligned with business goals.

The Senior Product Manager will drive product adoption and revenue growth, utilizing data analysis, AI, and user empathy to enhance customer engagement and product offerings.

Lead acquisition, onboarding, and lifecycle management of large enterprise merchants for international banking loyalty programs. Design program constructs, negotiate commercial terms, oversee merchant integration, track performance, ensure compliance, and collaborate cross-functionally to scale programs across India, APAC, and CEMEA.

Drive sales in Southeast Asia by achieving targets, building and forecasting a healthy pipeline, owning end-to-end sales cycles, collaborating with internal teams, understanding client needs, and proposing Razorpay payment solutions while leveraging AI to improve productivity.