Jobs at Razorpay

Manage and nurture strategic B2B accounts, drive cross-sell and up-sell to meet portfolio quota, conduct business reviews, attend client meetings, resolve escalations, ensure SLA adherence, liaise internally, carry out satisfaction surveys, and maintain CRM records.

Own a portfolio of premium merchants to ensure retention, drive NPS and product adoption, manage escalations and SLAs, run executive engagements and QBRs, monitor portfolio health via EWS/RAG, and collaborate cross-functionally to deliver service excellence and expansion opportunities.

The role focuses on managing end-to-end CRM lifecycle communications for SME merchants, optimizing customer engagement through AI-led automation, and enhancing key performance metrics such as activation, retention, and churn rates.

The role involves managing Razorpay's key enterprise accounts, driving growth strategies, mentoring a team, and enhancing client relationships while ensuring high satisfaction and performance.

The Product Manager is responsible for driving product strategy, managing the product lifecycle, collaborating with stakeholders, and ensuring customer-centric solutions.

Drive new client acquisition and revenue by selling Razorpay's payments products cross-border. Own full sales cycle: qualify, scope, demo, negotiate, and close. Partner with Product, Engineering, and Finance to design solutions, analyse customer needs, and execute account plans. Leverage applied AI and automation to streamline workflows and improve go-to-market efficiency.

The Senior Engineering Manager at Razorpay leads engineering teams on multiple projects, focusing on talent acquisition, strategic roadmap, mentoring, and influencing engineering culture to drive impactful solutions.

The Senior Associate will manage 20-30 sales leads daily, conduct product demos, engage merchants, and collaborate internally to enhance service delivery, all while driving B2B sales in the fintech sector.

Manage the entire product lifecycle for Razorpay's SEA payments stack, from discovery to launch, while ensuring market fit and compliance with local regulations. Collaborate with sales and marketing to define strategies and metrics, engage deeply with merchant experiences, and integrate AI-driven solutions into products.

The Senior Product Manager will own the product lifecycle for Razorpay's SEA payments stack, drive go-to-market strategies, and gather merchant insights, focusing on building out regional product offerings.

As a Customer Success Executive, you'll ensure merchant satisfaction through seamless onboarding, responsive support, advocacy, and issue management, while refining processes for operational efficiency.

The AI Evangelist will bridge technology and storytelling, building prototypes, creating content, hosting events, and representing Razorpay Engineering to the tech community.

The Senior Product Manager will drive product adoption and revenue growth, utilizing data analysis, AI, and user empathy to enhance customer engagement and product offerings.

Product Managers at Razorpay drive product strategy, conceptualization, and launches, ensuring alignment with customer needs while collaborating with engineering teams.

The Associate Manager will lead B2B sales in the mid-market ecosystem, drive revenue growth, develop sales strategies, train teams, and represent Razorpay at events.

The Senior Associate in Finance prepares financial statements, ensures compliance, conducts variance analysis, and manages workflow in a fintech environment while promoting automation and efficiency.

The Lead Software Development Engineer will drive product discussions, scale payment infrastructure, design REST APIs, and create innovative solutions to simplify online payments.

As a Lead Software Development Engineer at Razorpay, you will drive product discussions, scale payment infrastructure, and design REST APIs while ensuring high-quality software development. You are expected to leverage a strong design sense and 5+ years of technology experience to build effective solutions from scratch and contribute to open-source projects.

Lead Software Development Engineer responsible for driving product discussions, scaling payment infrastructure, and shaping REST APIs while fostering company culture.

The Public Relations Manager will enhance Razorpay Curlec's reputation in Southeast Asia through storytelling, media engagement, and strategic PR programs, managing media relationships, and executing a PR strategy aligned with business goals.