Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
Do you have a knack for simplifying complex concepts? Do you enjoy breaking down intricate technical details into clear and concise content that empowers users? If you’re looking to bring your expertise to a dynamic team where your work truly makes an impact, we’d love to have you on board. Join us in shaping intuitive, user-centred documentation that brings our cutting-edge products to life for users worldwide.
As a Senior Technical Writer, you will collaborate closely with cross-functional teams, including tech, product and design, to ensure our documentation is accurate and user-friendly. In this role, you will leverage your experience to mentor junior writers, lead documentation projects, and develop documentation for complex products.
Roles and Responsibilities
- Technical Writing and Product Documentation
- Gather information through product specification docs, interviews, product demos and product exploration.
- Work closely with Product Management and Engineering to understand the concepts well and create well-thought-through documents.
- Use aids like diagrams, flowcharts and videos in the articles to explain the concepts better.
- Conduct peer review, editing and proofreading.
- Continuously work towards improving the content quality.
- Work with internal teams, identify the documentation bugs and gaps and work on the feedback.
Required Skills and Experience
- 6+ years of experience in technical writing
- Excellent communication skills in English (written and verbal)
- Experience in driving complex projects end-to-end: performing effort estimation, defining scope and managing stakeholder expectations
- Proven work experience in developing procedural software documentation.
- Ability to quickly grasp complex technical concepts and convert them into a consumable form using examples, images and videos
- Ability to probe, ask questions and research
- Quick learner
- Excellent team player
Good to Have
- Exposure to API documentation
- Market and competitor research and analysis
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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What We Do
Power your finance, grow your business.
Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease.
Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.
#OutgrowOrdinary
We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to.
The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch.
Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly.
Certified cool
We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain.
Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.
