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Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Perform top-of-funnel business development to identify, qualify, and generate pipeline. Prospect enterprise and mid-market accounts through phone, email, and LinkedIn; meet daily activity targets; manage leads in Salesforce and Salesloft; collaborate with Account Executives and Marketing to create qualified opportunities; deliver consultative value propositions and territory expertise to support quarterly revenue goals.
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Coordinates communications and event projects, drafts internal and executive communications, supports public relations programs, and assists with customer, industry, employee, and executive events. Maintains calendars, trackers, contact lists, and project systems while coordinating cross-functional teams, agencies, speakers, vendors, and executives. Captures outcomes and follow-up actions to improve future campaigns and events.
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Leads and scales Rapid7’s technical support organization in Belfast. Responsibilities include managing support engineers and managers, developing career progression, driving process and tooling changes, improving operational metrics, resolving escalations, partnering with Engineering, Product, Customer Success, and Sales, and building consistent global support practices. The role emphasizes organizational change, customer outcomes, technical communication, accountability, and continuous improvement.
