Jobs at PTC

Leads enterprise data governance and product usage data strategy across multiple software products. Establishes ownership models, standards, metadata, lineage, quality frameworks, access policies, and governance operations. Coordinates shared semantic and dimensional models, unified data architecture, catalog capabilities, modern data platforms, and AI-ready data foundations. Partners cross-functionally with Product, R&D, Engineering, Architecture, Security, Legal, Privacy, and AI teams to drive reliable, discoverable, and actionable data.

Support technical sales for new and upsell business by conducting discovery, product demonstrations, presentations, and solution design for Arena’s cloud-based PLM and QMS software. Partner with sales, customers, product, marketing, engineering, and customer success teams to address technical requirements, develop demos, define implementation needs, and improve sales processes. Support webinars, executive events, and trade shows.

Lead architecture and development of software projects. Provide project management support, create functional specifications, and develop features using UI/UX concepts while ensuring quality practices in software development.

Prospect for new business customers, expand strategic accounts through cross-selling and upselling, and grow pipeline for PTC’s digital transformation solutions. Responsibilities include qualifying marketing leads, targeting new accounts, conducting outbound calls, scheduling meetings, routing opportunities to sales executives, recording activities in Salesforce, responding to sales inquiries, and supporting territory campaigns in collaboration with Marketing, Customer Success, and Sales Operations.

Lead strategic PLM consulting engagements centered on PTC Windchill. Architect, design, implement, validate, and transform enterprise PLM solutions; advise clients and partners; assess technical feasibility; support migration, configuration, and integrations; facilitate workshops and governance; align solutions with cloud and SaaS standards; and mentor cross-functional teams.

Leads strategic customer success for enterprise clients and partners using PTC software solutions. Drives adoption, expansion, renewals, value realization, churn mitigation, and business transformation. Advises executive stakeholders, manages complex cross-functional engagements, enables partners, mentors junior Customer Success Managers, and provides customer feedback to improve products and experiences. Requires strong expertise in manufacturing, CAD, PLM, digital transformation, strategic account management, and project leadership.

Creates Onshape demo models, tutorials, videos, and curriculum for students and educators. Updates enablement materials for product changes and best practices, and supports competitive student engineering teams through partnerships such as FIRST, SAE, and IREC.

Own the strategy, roadmap, discovery, and business outcomes for PTC Modeler, an enterprise model-based systems engineering product. Partner with engineering, UX, sales, marketing, and customers to prioritize capabilities, drive adoption, shape product direction, and develop future AI-enabled, connected systems-engineering experiences. Represent customer and market needs while influencing PTC’s broader MBSE and digital-engineering portfolio.

Own weekly sales forecasting, pipeline and performance analytics, executive reporting, and deal summaries for PTC’s solution sales organization. The role analyzes Salesforce, Clari, Power BI, and planning data to identify forecast risks, pipeline gaps, account health issues, and growth opportunities. It partners with sales leadership, finance, and operations to turn insights into actions, supports territory and quota planning, and automates recurring analytics workflows using AI tools.

Owns a portfolio of customer subscriptions and manages the complete renewal and commercial lifecycle. Responsibilities include developing account roadmaps, identifying churn and downgrade risks, advising on contracts and pricing, forecasting renewals, coordinating cross-functional stakeholders, negotiating commercial outcomes, and ensuring quote-to-booking readiness. The role requires strong customer relationship management, commercial judgment, analytical decision-making, and fluency in Spanish and English within a global SaaS environment.

Manage and expand strategic enterprise accounts through complex software and solution sales. Develop account plans, identify new opportunities across customer departments, build relationships with prospects and partners, and guide cross-functional teams. Translate PTC’s CAD, lifecycle management, and SaaS solutions into business value for industrial machinery customers. Requires strong communication, presentation, leadership, networking, and German-language skills.

Provides senior-level quality assurance and software engineering support for FlexPLM customer issues. Responsibilities include debugging and resolving complex client- and server-side defects, performing root cause analysis, developing long-term fixes, writing Java code and automated unit tests, improving code coverage, troubleshooting customer problems, documenting code, and mentoring or sharing technical knowledge with engineering teams.

Drive new customer acquisition and revenue growth among APAC SMB manufacturers, startups, and engineering firms. Manage the full sales cycle from prospecting through close, conduct product demonstrations, convert trial users, address technical objections, identify expansion opportunities, maintain Salesforce pipeline accuracy, and achieve quarterly sales targets.

Supports global sales forecasting, planning, executive reporting, and management operating rhythms for the Digital Thread organization. Builds weekly forecast packages, evaluates ARR risks and opportunities, develops pipeline analyses and visualizations, maintains Power BI forecasting applications, improves Salesforce deal tracking, and partners with regional and solution operations teams. The role requires strong analytical storytelling, advanced Excel and PowerPoint skills, and experience with enterprise BI and CRM systems.

Manages a portfolio of SaaS and on-premise customers, serving as a trusted advisor and primary escalation contact. Responsibilities include customer governance, service reviews, issue resolution, risk mitigation, product adoption, performance analysis, and coordinating internal delivery teams. The role focuses on customer satisfaction, retention, loyalty, and successful implementation of PTC services while applying ITIL-based processes and best practices.

Owns PTC’s global contingent workforce program, including engagement models, onboarding, offboarding, vendor and MSP management, compliance, worker data, financial reporting, analytics, and process automation. Leads cross-functional programs with People, Procurement, Finance, Legal, IT, and Security; manages worker-classification and privacy risks, supplier performance, audits, policies, and workforce systems. The role requires occasional travel and office attendance at least three days weekly.

Develop and maintain manual and automated tests for Windchill software. Create test plans, automation scripts, and quality metrics while collaborating with developers, QA leads, and product managers throughout the SDLC. Assess product risks, support release testing, and help define testing strategies for geographically distributed Agile teams. The role requires hands-on Web UI testing, Java, Selenium or Playwright, version control, and understanding of software quality assurance practices.

Leads end-to-end AI initiatives for the Codebeamer platform, including AI feature development, scalable machine learning pipelines, LLM and agentic system integration, model deployment, monitoring, and enterprise-grade reliability. Provides technical leadership, mentors engineers, guides architecture, collaborates with product teams, and advances AI strategy while ensuring performance, security, compliance, and business value.

The Senior QA Specialist designs and executes manual and automated tests for Creo, Windchill, GDX, and web-based applications. Responsibilities include reviewing requirements, defining testing scope, writing test cases, developing automation with Selenium, Playwright, and UI Trail, analyzing test failures, improving test stability, and reporting product defects. The role collaborates with product management and development teams to maintain quality across software projects.

Develop and maintain scalable Playwright automation using TypeScript or JavaScript. Design test frameworks, locator strategies, test cases, and reporting workflows; execute manual and automated testing; analyze failures, investigate defects, and improve test reliability. Collaborate with engineering teams, validate desktop and web products, and share automation best practices. Experience with Selenium, REST API testing, scripting languages, and PLM/PDM systems is beneficial.