Jobs at PTC

Own strategic post-sale relationships for major Onshape enterprise customers, guiding deployment, adoption, value realization, renewal, expansion, and advocacy. Build executive relationships, success plans, and account strategies; lead complex implementations and change initiatives; coordinate cross-functional teams; identify and mitigate risks; uncover expansion opportunities; and provide structured customer feedback to product teams. The role requires enterprise customer success experience, strong program leadership, business acumen, analytical judgment, and 20% travel.

Own product strategy and development for Creo, PTC’s 3D CAD solution. Responsibilities include understanding customer needs, writing use cases and product requirements, collaborating on interface mockups and R&D prioritization, addressing enhancement requests and product issues, supporting quality and delivery, and contributing to go-to-market materials. The role requires product management experience, design and manufacturing domain knowledge, CAD familiarity, and a bachelor’s degree with at least two years of experience.

Develop and maintain a Java-based web application using Agile Scrum or Kanban. Responsibilities include feature development, bug fixing, reusable and scalable code design, collaboration with product, support, and QA teams, and demonstrating completed features to internal and customer audiences. The role requires full-stack experience with Java, Spring, Angular, TypeScript, databases, Git, and continuous integration, with additional exposure to web security, testing, documentation, and business analysis.

Drives enterprise sales growth across industrial sectors, managing complex accounts and full sales cycles. Builds executive relationships, develops vertical sales strategies, and delivers consultative solutions using PLM, IoT, CAD, AR, and other digital technologies. Addresses operational efficiency, asset management, supply chain, and digital transformation challenges. Collaborates with product and technical sales teams, manages Salesforce.com pipelines, forecasts accurately, and closes complex, potentially seven-figure deals.

Develop and enhance Windchill PLM software using Java, J2EE, and web technologies. Design, implement, test, document, deploy, and optimize applications while troubleshooting customer issues. Collaborate with product managers, UX designers, QA engineers, and cross-functional teams in an Agile environment. Participate in release management, technical reviews, Scrum ceremonies, automation, and cloud deployment. Provide technical guidance to colleagues and stay current with PTC technologies and emerging development practices.

Designs, deploys, automates, and supports Azure and OCI cloud environments, with a primary focus on DevOps, CI/CD, infrastructure as code, monitoring, security, and cloud operations. Manages Oracle database workloads in cloud and hybrid environments, including CDB/PDB provisioning, migration, configuration, and troubleshooting. Uses Terraform, SaltStack, Bash, Python, and Git while supporting Azure networking, storage, identity, backup, disaster recovery, and security services.

Lead client-facing projects deploying PTC technology solutions, managing project scope, financials, client relationships, account strategy, transformation roadmaps, and business growth. Partner with Sales and Customer Success to develop account plans, sell incremental value, and expand client roadmaps. The role also includes coaching new team members and requires professional fluency in English plus French or German, along with 10–20% travel.

Develop and maintain Windchill Core Services features using Java/J2EE. Design solutions, resolve performance and scalability issues, optimize database queries, conduct code reviews, mentor developers, support QA and customers, create technical documentation, and collaborate with product, technical program, solution, and reliability teams.

Develop and maintain automated tests for web applications, APIs, and services using tools such as Playwright, Selenium, Cypress, RestAssured, JUnit, and PyTest. Integrate tests into CI/CD pipelines, investigate failures, support defect resolution, build reusable utilities, document testing processes, and collaborate with development, QA, and DevOps teams to improve product quality and automation coverage.

Provides entry-level IT support for end users, including configuring and relocating devices, managing tickets, troubleshooting issues, recycling equipment, communicating with facilities and IT teams, gathering user feedback, supporting IT initiatives, and educating users on available technologies.

Leads architecture and technical strategy for the Arena SaaS platform. Responsibilities include designing distributed systems, improving scalability, reliability, security, and developer productivity; leading complex initiatives across engineering teams; driving modernization; evaluating emerging and AI-enabled technologies; mentoring senior engineers; and partnering with Engineering and Product leadership. The role requires hands-on Java expertise and strong experience with enterprise SaaS platforms, APIs, cloud-native architectures, and technical influence across multiple teams.

Develop and implement software applications for Creo CAD/CAM products, particularly Creo Manufacturing and related modules. Deliver high-quality features, address customer and internal issues, and contribute to software development using C and C++. The role requires familiarity with software development lifecycle practices, Agile methodology, CAD tools, and interfaces, with a proactive approach to learning and innovation.

Leads PTC’s executive compensation strategy, program design, governance, analysis, administration, and regulatory disclosure. Advises senior leadership and the Compensation Committee on executive pay, incentives, equity, market competitiveness, and shareholder alignment. Oversees proxy compensation disclosures, financial modeling, consultant relationships, compliance, board materials, and cross-functional implementation with HR, Finance, Legal, Tax, Accounting, and Investor Relations.

Leads a Customer Success Associate team serving Onshape customers at scale. Responsibilities include recruiting and coaching staff, establishing KPIs and service standards, managing escalations, improving workflows and case management, monitoring customer trends, supporting retention and expansion, and partnering cross-functionally with Sales, Technical Services, Finance, and Operations to improve satisfaction and operational efficiency.

Develop and enhance Onshape’s full-stack collaborative CAD platform, including user interface, backend services, modeling workflows, performance optimization, and large-scale data handling. Collaborate with product, UX, and QA teams, participate in code reviews, resolve defects, and provide technical guidance on system design and implementation.

Leads account-based marketing programs for strategic Aerospace and Defense accounts. Designs personalized campaigns, partners with enterprise sales teams, accelerates pipeline and account expansion, manages executive engagement initiatives, analyzes performance through marketing platforms, and oversees budgets and resource allocation. The role requires strong B2B marketing expertise, analytical ability, project management, and experience with complex enterprise software buying cycles.

Lead software quality assurance for integrations between Creo, Windchill, and cloud-based web applications. Responsibilities include automating and executing test cases with Playwright, Selenium, and Creo trail files; defining certification criteria; reviewing specifications; collaborating with developers, product managers, and QA teams; identifying product risks; and supporting high-quality product releases.

Leads architecture, design, and technical strategy for complex enterprise Java applications. Establishes coding standards, conducts architectural reviews, resolves performance and scalability challenges, mentors senior engineers and technical leads, and partners with leadership to align technology strategy with business objectives. The role requires hands-on Core Java development, distributed systems expertise, technical decision-making, testing, version control, REST APIs, and AI-assisted development tools.

Leads software release execution and cross-functional program management for engineering and QA teams. Plans and controls build, testing, deployment, governance, risks, dependencies, change management, and release schedules. Facilitates Scrum and senior management meetings, maintains dashboards and status reporting, drives data-informed decisions, and improves release processes across integrated teams.

Manage software maintenance releases across engineering, QA, and technical support teams. Plan and control build, testing, and deployment activities; coordinate milestones, risks, governance, and cross-functional communication. Lead release status reviews, maintain dashboards and metrics, facilitate meetings, track actions, and improve organizational release standards within an Agile Scrum environment.