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Artificial Intelligence • Cloud • Enterprise Web • Information Technology • Software • Analytics • Business Intelligence
Lead strategic onboarding, adoption, retention, renewal, and expansion for enterprise customer accounts. Build success plans, drive measurable business outcomes, conduct executive business reviews, manage renewal risk, identify growth opportunities, and maintain executive relationships. Use customer health metrics, CRM systems, customer success platforms, and business intelligence tools to guide portfolio decisions. Mentor Customer Success Managers and collaborate with Product, Sales, Marketing, Support, and Professional Services.
Artificial Intelligence • Cloud • Enterprise Web • Information Technology • Software • Analytics • Business Intelligence
Lead complex enterprise Pricefx implementations for customers, managing project plans, timelines, staffing, communications, risks, escalations, documentation, and steering committees. Facilitate business and IT discussions, explain pricing concepts, coordinate internal and external stakeholders, mentor project managers, and support Agile delivery. Use AI tools responsibly for planning, requirements synthesis, reporting, and risk identification while validating outputs and protecting confidentiality.
Artificial Intelligence • Cloud • Enterprise Web • Information Technology • Software • Analytics • Business Intelligence
Lead integrated B2B SaaS marketing campaigns across webinars, email nurture, digital content, events, field activation, and ABM. Orchestrate campaign strategy and execution across the buyer journey, partner with Sales and Customer Success, manage marketing calendars and budgets, and use account and intent data to improve pipeline impact and conversion.
