Teams at Pricefx

Lead strategic onboarding, adoption, retention, renewal, and expansion for enterprise customer accounts. Build success plans, drive measurable business outcomes, conduct executive business reviews, manage renewal risk, identify growth opportunities, and maintain executive relationships. Use customer health metrics, CRM systems, customer success platforms, and business intelligence tools to guide portfolio decisions. Mentor Customer Success Managers and collaborate with Product, Sales, Marketing, Support, and Professional Services.

Lead complex enterprise Pricefx implementations for customers, managing project plans, timelines, staffing, communications, risks, escalations, documentation, and steering committees. Facilitate business and IT discussions, explain pricing concepts, coordinate internal and external stakeholders, mentor project managers, and support Agile delivery. Use AI tools responsibly for planning, requirements synthesis, reporting, and risk identification while validating outputs and protecting confidentiality.

Leads presales strategy for a cloud-based pricing SaaS platform. Consults with prospects on pricing challenges, develops solution visions, configures and delivers product demonstrations, responds to RFPs and RFIs, builds ROI and business value cases, and differentiates solutions from competitors. The role also supports marketing thought leadership through content and speaking engagements while partnering closely with account executives to drive commercial growth.