Jobs at Outreach

The Program Manager, Supportability drives improvements in customer support experience by identifying issues, advocating for product enhancements, and managing feedback processes, aiming for seamless product launches and enhanced supportability.

The Staff Data Scientist will design and implement machine learning systems, optimize customer engagement workflows, and collaborate with cross-functional teams to develop machine learning applications from research to production.

The Product Manager will define and drive the roadmap for internal support tooling, enhancing efficiency and customer experience by collaborating with support and engineering teams to solve problems and deliver outcomes using AI and systems thinking.

The Principal GTM Systems Manager will oversee the revenue tech stack, ensuring reliability and optimization while supporting cross-functional initiatives and new project implementations within revenue operations.

Manage full sales cycle for large enterprise accounts (5,000–10,000 employees): prospecting, MEDDPICC-based account planning, discovery, demos, negotiating contracts with C-suite, closing deals, and coordinating handoff to services and account management to drive adoption and expansion.

The Senior Data Scientist will design and improve machine learning systems, work on end-to-end applications, and collaborate with teams to optimize customer engagement workflows.

Manage account operations for global clients, drive revenue growth, mitigate churn, lead negotiations, and ensure client satisfaction through strategic sales and collaboration with internal teams.

Build outcome-driven analytics, reports, and platform features to surface insights for customers. Collaborate with data science, frontend/backend, and data platform teams to design, ship, and optimize analytics products using modern languages, SQL, and cloud infrastructure.

The Account Manager drives customer retention and expansion within assigned accounts, managing relationships, renewals, and promoting platform adoption while providing strategic insight.

Lead the vision and strategy for Outreach's Knowledge Graph and contextual AI, overseeing technical direction, team-building, and driving applied science innovation to enhance sales processes.

The Sales Enablement Manager at Outreach will develop learning programs for sales teams, boost productivity through onboarding and coaching, and enhance competitive strategy with product marketing collaboration.

The Senior Client Account Executive manages relationships with current clients, focusing on renewals, expansions, and ensuring customer success on the Outreach platform.

As a Senior User Researcher, you will conduct qualitative and quantitative research, collaborate with various teams, and inform product decisions to enhance user experience.

Responsible for managing complex sales cycles and engaging C-suite executives in EMEA, focusing on AI-driven revenue solutions. Develop strategies and account plans, drive pipeline with AI tools, and negotiate contracts to expand Outreach's footprint in large enterprises.

As a Senior Solutions Consultant at Outreach, you will partner with Account Executives to drive successful sales cycles, conduct structured discovery, deliver product demonstrations, and support opportunity qualification, all while acting as a subject matter expert on the Outreach platform.

Manage and execute sales compensation plans and Xactly setup, reconciliations, and earning reviews. Support accruals, reporting, employee commission inquiries, documentation, testing for Xactly implementation, process improvements, and ad-hoc projects.

As Commercial Counsel, you will manage and negotiate customer agreements, ensure compliance with data privacy laws, and enhance contract processes within a fast-paced environment.

The Director of Sales Development will lead a team to create AI-driven sales strategies, generate enterprise pipelines, and optimize sales performance through data and coaching.

The Senior Applications Administrator will oversee the administration and optimization of billing and pricing applications, ensuring efficient operations and compliance. Responsibilities include troubleshooting, documentation, reporting, and mentoring junior staff, while collaborating with cross-functional teams to meet business needs.

As a Lead Solutions Consultant, you'll provide strategic advice, lead technical strategy for enterprise customers, and mentor team members while driving measurable business impact.