Openly
What's It Like to Work at Openly?
Openly Employee Perspectives
In one sentence, why does your company’s mission matter to your team — and what recent decision did it shape?
Part of our mission is to empower humans. Because navigating an insurance claim requires true empathy and expertise, empowering humans led us to design our AI strategy around enabling our adjusters rather than replacing them.
Which initiative best demonstrates the impact of your mission — and how was its success measured?
We are currently deploying a Voice AI tool for First Notice of Loss that automates routine intake while keeping human adjusters focused on the complex adjusting process. We measure success by our ability to scale with policy growth without increasing headcount at the same rate, while maintaining customer choice by always offering an immediate option to speak with a human.
What ritual or leader behavior convinces people the mission is real?
Uncompromising transparency and open communication convince our team the mission is real. Every employee has full access to company and department performance metrics, aligned messaging through a regular meeting cadence at all levels and open Q&A sessions so everyone understands how the claims team directly impacts Openly's broader performance.
What People Are Saying About Openly
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Work-Life Balance: Work-life balance is considered a strength, supported by a remote-first model, flexible PTO, and structured overlap hours that help employees manage schedules. Day-to-day rhythms are often manageable outside of known peak cycles.
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Compensation: Pay is considered competitive, with salary plus equity and a company 401(k) contribution reported at 3% of gross income, alongside other financial incentives. The overall package is frequently highlighted as a clear advantage within the company’s offering.
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Team Support: Colleagues are often seen as collaborative and helpful, with approachable managers and cross-team cooperation cited across multiple functions. Employees describe a culture where teamwork and problem-solving are encouraged.
Openly's Awards
Openly's Benefits
Established employee awards to honor work and contributions
Promote from within
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Openly is a remote-first company and has employees working from more than 40 states.
Utilizes a flexible work schedule
Openly’s common working hours are Mon-Fri, 12pm - 5pm EST to ensure a sufficient overlap in the workday for all employees, regardless of the time zone they live in and flexible work arrangements.
