Openly Mission, Purpose & Impact

Openly connects its approach to AI directly to its mission of empowering people. Rather than using AI to replace adjusters, the company focuses on technology that supports their expertise and helps preserve the human empathy that can be especially important when guiding customers through an insurance claim.

“Part of our mission is to empower humans. Because navigating an insurance claim requires true empathy and expertise, empowering humans led us to design our AI strategy around enabling our adjusters rather than replacing them.”